Banyan Tree Bintan

Came here for my anniversary. My 2nd visit here. Loved the service here. Staff went all the way out to decorate my room every night.

We booked 4 rainforest sea view villas from Singapore. The rooms are in the traditional Balinese villa resort style. They are spacious, beautiful, clean, and equipped with complete toiletries. There are also two pairs of Japanese slippers for showering or going to the beach, and two pairs of cloth shoes for wearing in the room. The hygiene is good, and they clean twice a day. There are three-hole British sockets on both sides of the long table in the room, and there is no need for Indonesian plugs at all, which is very convenient to use. The balcony also has a large jacuzzi.The room is very quiet, and you can hear birds singing in the early morning. All the staff can speak English, and they are all very kind and polite, and their service attitude are also great. The breakfast is also good, and there are many food choices. Whether you go to eat or go back to the room, you can call the hotel's free buggy. Overall, we were very satisfied with our stay. We will continue to stay in the same BanyanTree when I come to Bintan Island again.

The service was great, and the beach was nice. However, the breakfast was the worst among all the hotels I’ve stayed at — very few options and mediocre taste. The other paid restaurants were also just so-so. The villa rooms were old and outdated, and there was a musty smell after it rained，and there were gecko droppings all over the sofa.

Wonderful place with private dining upon request. Booked the reflection dinner was good

Such lovely and friendly staff. Especially the hardworking housekeepers under Lilik who took the time to make us feel welcome with their flower arrangement. Also the friendly buggy drivers Josef and team. Wonderfully fun and relaxing visit

nice service quiet place good experience in their spa buddy can take u everywhere in the resort views are great for all food premises