Recensioni su Kamuela Villa Lagoi Bay Bintan

Risposta dalla struttura: Dear Ms. Lee Sain,Thank you so much for your fantastic review! We're delighted to hear that you enjoyed the private swimming pool, the bathtub, and the convenience of our villa's amenities. It’s also great to know that you appreciated our location near Lagoi Beach and the ease of communication with our team via WhatsApp.We’re thrilled that you made the most of our complimentary pickup service and room service options, and we're so glad that your overall experience was so satisfying. We truly appreciate your kind words and look forward to welcoming you back for another wonderful stay!Warm regards,Management

Risposta dalla struttura: Dear Mr. Jan,Thank you for taking the time to share your feedback with us and for your 4/5 rating. We are delighted to hear that you enjoyed your stay at Kamuela Villas Lagoi Bay, particularly our staff’s service and friendliness. Your kind words motivate us to continue delivering exceptional hospitality.It’s wonderful to know you appreciated the cleanliness of the villa, the refreshing pool experience, and the convenience of our entertainment options. However, we regret that the internet connectivity for the TV fell short of your expectations. Please accept our apologies for this inconvenience. We understand how important it is to have seamless access, and we are actively working on improving our signal strength to ensure a more reliable experience for future stays.Thank you once again for your valuable insights. We truly hope to have the pleasure of welcoming you back in the future for an even more enjoyable experience. Should you need assistance with a future booking, please don’t hesitate to contact us directly.Warm regards,Management

Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your feedback and rating your experience at Kamuela Villas Lagoi Bay Bintan. We’re delighted to hear that you found our property awe-inspiring and appreciated its proximity to the beach.We understand that the distance from the ferry terminal and the limited nearby stalls might have been a bit of a challenge, but we’re glad it didn’t detract from your overall enjoyment. Your positive remarks about our service and the possibility of a return visit mean the world to us.We hope to welcome you back soon for another relaxing stay. Please feel free to reach out if there’s anything we can do to make your next visit even more enjoyable!Warm regards,Yeyen HeryawanVilla Manager

Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your experience with us at Kamuela Villas Lagoi Bay Bintan. We’re delighted to hear that you enjoyed the spaciousness of our villas and found our staff to be friendly. Your kind words are truly appreciated.We also appreciate your understanding regarding the presence of some bugs due to the natural, outdoor setting. We are continuously working on maintaining a balance between the natural environment and guest comfort, and your feedback helps us improve this experience even more.It was a pleasure having you with us, and we hope to welcome you back for another relaxing stay in the future.Warm regards,Yeyen HeryawanVilla Manager

Risposta dalla struttura: Dear Valued Guest,Thank you so much for your fantastic review of your stay at Kamuela Villas Lagoi Bay Bintan! We’re thrilled to hear that you loved your experience with us and appreciated our private swimming pool, spacious rooms, and the convenience of breakfast delivery.It’s wonderful to know that the bathtub added to your enjoyment—creating a relaxing and memorable stay is what we strive for. Your kind words and intention to visit us again truly motivate us to continue delivering exceptional hospitality.We also value your feedback regarding our service, and we will use it to ensure we enhance our guest experience even further.We look forward to welcoming you back to your home away from home. Please don’t hesitate to let us know if there’s anything we can do to make your next stay even more enjoyable.Warm regards,Yeyen HeryawanVilla Manager

Risposta dalla struttura: Dear Valued Guest,Thank you so much for sharing your feedback! We are delighted to hear that you had a wonderful experience staying with us at Kamuela Villas, Lagoi Bay. It's great to know you enjoyed the spacious rooms and the peaceful surroundings.We understand that the limited food options nearby may have been a consideration, and we truly appreciate your feedback. We strive to offer the best experience for our guests, and we are always exploring ways to enhance convenience and dining options for everyone.We hope to welcome you back soon for another relaxing stay, and we look forward to providing you with even more memorable moments at Kamuela Villas.Warm regards,Management

Risposta dalla struttura: Dear Ms. Nicoletteeeee,Thank you for choosing Kamuela Villas Lagoi Bay Bintan for your stay and for taking the time to share your feedback. We’re delighted to hear that you and your family enjoyed the spacious villa and the friendly service from our team.We also appreciate your constructive comments regarding the upkeep of the villa and breakfast options. Your insights are invaluable to us as they help us improve our guest experience. Please rest assured that we are reviewing these areas and will work towards enhancing them to ensure an even better experience in the future.Should you decide to visit us again, we would be more than happy to welcome you back and ensure that your next stay is even more memorable. If there’s anything else we can assist you with, please don’t hesitate to reach out.Warm regards,Yeyen HeryawanVilla Manager

Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found the check-in/out process easy and appreciated our convenient location near the beach and local dining options.We apologize for any inconvenience you experienced with the condition of the villa and cleanliness. Your comments regarding the furniture, equipment, and stains on the linens have been noted, and we will work closely with our housekeeping and maintenance teams to address these concerns promptly. We always strive to ensure that every guest enjoys a comfortable and well-maintained environment, and your feedback helps us improve.Thank you again for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,Yeyen HeryawanVilla Manager

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your detailed feedback about your stay at Kamuela Villas Lagoi Bay. We’re glad to hear that you found our villa accommodation to be a good value and appreciated the privacy it offers.However, we sincerely apologize that your dining experience did not meet your expectations. We are committed to providing high-quality meals, and it’s clear we fell short in this area during your stay. Your suggestions regarding hot counters, insulated carts, and eco-friendly alternatives are very valuable, and we will definitely explore these options to improve our service.Your comments about the breakfast and the quality of the pizza have been shared with our culinary team, and we will work diligently to enhance our offerings. We deeply regret that this aspect of your stay was disappointing, and we appreciate your constructive feedback.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved dining experience.Warm regards,Yeyen Heryawan

Risposta dalla struttura: Dear LINUSLIM47,Thank you so much for your wonderful review and for choosing to stay with us at Kamuela Villas Lagoi Bay Bintan! We’re thrilled to hear that you and your friends had such an amazing experience, especially enjoying the personal pool in our Signature Suite Villa. Your kind words about our surroundings, amenities, cleanliness, and service mean a lot to us, as we strive to create a relaxing and memorable stay for our guests.We look forward to welcoming you back in the future for another perfect getaway!Warm regards,Villa ManagerYeyen Heryawan

Risposta dalla struttura: Dear Valued Guest,Thank you so much for taking the time to share your experience at Kamuela Villas Lagoi Bay. We are delighted to hear that you enjoyed your weekend getaway with us and that our services met your expectations.We are pleased to know that our smooth communication and prompt responses via WhatsApp added convenience to your stay. It's wonderful to hear that you enjoyed the private pool and found our room service, massage, and transport services easy to arrange.We appreciate your feedback regarding the cleanliness and have noted your comment about the presence of ants and insects in the open areas. We strive to maintain a high standard of cleanliness and will address this issue with our housekeeping team to ensure a more comfortable experience for our future guests.Thank you for mentioning the efficient luggage storage service on your checkout day. Our team always aims to make your stay as pleasant and hassle-free as possible.We look forward to welcoming you back to Kamuela Villas Lagoi Bay for another relaxing and enjoyable stay.Warm regards,Yeyen HeryawanVilla Manager

Risposta dalla struttura: Dear Mr/Ms XieBX,Thank you for your wonderful review! We are so glad to hear that you and your party had an enjoyable stay at Kamuela Villas Lagoi Bay Bintan. It’s great to know that you appreciated the cleanliness of the villas, the quality of our service, and the convenient location near Lagoi Beach, Lagoi Plaza, and Lagoi Lake.We’re thrilled that you had fun with the beach activities, and we look forward to welcoming you back for another memorable stay in the future!Warm regards,Management

Risposta dalla struttura: Dear Ms. Nellie Grace,Thank you for sharing your wonderful review of our Studio Suite Villa!We are delighted to hear that you enjoyed your stay and found our service and cleanliness to be exceptional. It’s also great to know that you appreciated the daily breakfast portions. Our team works hard to provide a comfortable and enjoyable experience for our guests, and your feedback truly means a lot to us.We look forward to welcoming you back for another perfect stay in the future!Warm regards,Yeyen HeryawanVilla Manager