Five Rise Locks Hotel

We arrived and were shown our room the staircase smelt damp as did our room. The sheets had mildew all over them. The bedspread did not smell as though it had been washed. Yuk. The room was dusty and the shower black with mould. When I raised the issues with the owners and explained we could not stay there the customer service was appalling. Never again. Luckily we found alternative accommodation and did not have to stay in this dump.

I really feel for small hotels who must have had an awful run through covid but the accomodation was really not up to scratch. Bedroom was ok but nothing special. Bed felt like the springs had gone (but I did sleep better than I expected to). The real issue was the bathroom, strong smell of damp and the shower had so much mold in it that I couldn't bring myself to use it.

Enjoyed our stay here the owners were fine, breakfast was good, nice and hot. Shame they don’t ask if you need an evening meal. The location for the locks is good and you can also walk into town. One downside is the awkward drive as exiting the car park is a little dangerous and not helped my the locals speeding up and down the lane.

Had a lovely overnight stay at this lovely venue. We had the 4 poster bedroom overlooking the garden. We loved the quirkiness and history of the hotel. The breakfast was substantial and delicious. Nothing was too much trouble for the proprietors. The taxi firm recommended by the owner was reliable and value for money.