Recensioni su The Ritz-Carlton, Berlin

Risposta dalla struttura: Dear Guest,All Ladies and Gentlemen would like to thank you for your honest review and hopefully we will be able to welcoming you again!Your Guest Experience Team

Risposta dalla struttura: Dear Aidan,thank you very much for your positive review. All Ladies & Gentlemen are delighted to hear you had a fantastic time in Berlin and with us.Kindest regards,Guest Experience Team

Risposta dalla struttura: Dear Kalios33, we all thank you for sharing your positive experience and would be more than happy to welcome you back with us!Kindest regards,Guest Experience Team

Risposta dalla struttura: Dear Ms. Roi,Thank you very much for taking the time to inform us about your experience during your recent stay at The Ritz-Carlton, Berlin. Please take our sincerest apologies for the inconveniences caused by the not working honor bar fridge. We have already taken further steps to improve on our set up, as well as on our service. All of our Ladies & Gentlemen strive for unique service and the highest level of hospitality, day by day. That is why we really appreciate your feedback, because it allows us to improve on our service and facilities. We would be very delighted to get a second chance to prove you on our highest levels of service again and to welcome you back to Berlin.Warm regardsYour Guest Experience Team

Risposta dalla struttura: Dear Shiri Sichel, Thank you for taking the time to send us your feedback. We are very sorry that you had challenges with your ventilation system and air conditioning. Please be assured that I will discuss this with the team immediately. Nevertheless, we are very pleased that you were satisfied with our Ladies & Gentlemen. We very much look forward to your next stay with us. Kind regards,Your Guest Experience Team

Risposta dalla struttura: Dear Stephan,Thank you very much for taking the time to review your stay at The Ritz-Carlton, Berlin. We are delighted that you enjoyed our hotel so much. We would be honoured to welcome you back again so that you may experience The Ritz-Carlton service even more. All Ladies and Gentlemen look forward to host you again.Kind regards,Your Guest Experience Team

Risposta dalla struttura: Dear Mr. Kosenkov,thank you very much for sharing your positive experience with us! We would be more than happy to welcome you back with us some time in the future!Kindest regards,Your Guest Experience Team

Risposta dalla struttura: Dear Julieshi,greetings from The Ritz-Carlton, Berlin. All Ladies & Gentlemen sincerely thank you for sharing your feedback with us. We are delighted you enjoyed your stay with us and hope to welcome you back in the future.Kindest regards,Guest Experience Team

Risposta dalla struttura: Dear Guest,Thank you very much for taking the time to review your stay with us and for your open words.We are very sorry to hear that we did not live up to your expectations and we fell short of our service promise to you. Please rest assured that we have shared your feedback with our leadership team to prevent these service challenges in the future. We would be honoured if you give us a second chance to show you the full Ritz-Carlton service.The entire Guest Experience Team stands at your service for any future travel palling.All Ladies and Gentlemen want to thank you very much for staying with us.Kind regardsYour Guest Experience Team

Risposta dalla struttura: Dear Guest,We sincerely appreciate you taking the time to review us and are more than delighted that you were enjoying your recent say. All ladies and gentlemen hope that we can welcome you back in the future!Your Guest Experience Team

Risposta dalla struttura: Dear Aleksandra Dukanova,Thank you very much for taking the time to review your stay at The Ritz-Carlton, Berlin.We are delighted that you enjoyed our breakfast so much and it was a pleasure to host you and your bulldog.All Ladies and Gentlemen we would be honored to welcome you back again.Kind regardsYour Guest Experience Team

Risposta dalla struttura: Dear Jackyxiao_London,all Ladies & Gentlemen of the Ritz-Carlton, Berlin thank you for staying with us and sharing your feedback.We are delighted to hear you have had a wonderful experience in our hotel and Berlin.We are looking forward to welcoming you back in the future.Kindest regards,Guest Experience Team

Risposta dalla struttura: Dear Jingtong,Thank you for taking the time to review us! We would be delighted to create a unique breakfast experience for your next stay with us. Please do not hesitate to contact us before your next stay, we would be thrilled to arrange any special requests. Furthermore, we have shared your feedback with our culinary leadership team. Kind regardsYour Guest Experience Team

Risposta dalla struttura: Dear Guest,thank you very much for your positive feedback, we are very happy to hear you have had a wonderful experience with us.Kindest regards,Guest Experience Team