Cinnamon Bentota Beach - Signature Selection

Recensioni su Cinnamon Bentota Beach - Signature Selection

Cinnamon Bentota Beach - Signature Selection

Galle Rd, Bentota, Southern Province, 80500, Sri LankaDettagli hotel
Cinnamon Bentota Beach - Signature Selection
Cinnamon Bentota Beach - Signature SelectionCinnamon Bentota Beach - Signature SelectionCinnamon Bentota Beach - Signature Selection
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.3/5
Molto buono
16 recensione
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.3
Servizio4.1
Pulizia4.3
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Tutte le recensioni(16)
Recensioni positive(15)
Recensioni con foto/video(7)
Recensioni negative(1)
Utente ospite
Camera Superior (letto a due piazze, con terrazza)
Soggiorno: set 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 31 ott 2024
Loved this hotel, amazing rooms, fantastic service and great food. Couldn’t ask for more. Will be back.
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RubySL
Camera King Premium con Accesso Piscina
Soggiorno: mag 2024
Coppia
3 recensione
4.5/5
Ottimo
Pubblicata: 3 lug 2024
best food.friendly staff, great location and service.we enjoyed very much.
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Stefan
Camera Lusso Giardino (2 letti, vicino al mare, con terrazza)
Soggiorno: dic 2024
Coppia
5 recensione
5.0/5
Eccezionale
Pubblicata: 31 gen 2025
Really good hotel. Quit nice and calm. Food really good
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your positive experience with us! We’re so happy to hear that you enjoyed the peaceful atmosphere of our hotel and found the food to be excellent. We hope to welcome you back for another great stay in the future!Best regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.
Utente ospite
Camera Lusso Giardino (2 letti, vicino al mare, con terrazza)
Soggiorno: feb 2024
Lavoro
3 recensione
4.2/5
Molto buono
Pubblicata: 28 mar 2024
Amazing resort location with large cosy and beautiful rooms. Highly recommend for holidays. Food is expensive though.
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Utente ospite
Camera Deluxe Giardino (letto a due piazze, vicino al mare, con terrazza)
Soggiorno: dic 2024
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 31 gen 2025
Nice hotel but old
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your feedback! We’re glad to hear that you enjoyed your stay with us. Our hotel indeed holds a rich history, and while we continue to preserve its heritage, we also strive to update and maintain our facilities to ensure comfort for all our guests. We appreciate your comments and hope you’ll visit again to experience the charm of our property.Best regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.
Utente ospite
Suite Premium con Vista sull'Oceano
Soggiorno: gen 2025
Viaggio con amici
37 recensione
5.0/5
Eccezionale
Pubblicata: 9 feb 2025
非常滿意，非常驚艷！酒店最初建於 1967年，由亞洲最傑出的建築師傑弗裏巴瓦設計。酒店2019 年 12 月重新開業，努力保留當年巴瓦建築原貌，重現著名的蠟染天花板入口，拉基創作的黃銅孔雀雕塑再度樹在餐廳的樓梯扶手。主樓的30 間客房被改造成 16 間套房，L型分佈，西面看印度洋、北面看本託塔河。如果你是建築師建議住套房，因為其他兩棟客房是後面新建的。我們在前台約巴瓦介紹，酒店員工sanduri導覽介紹了四十分鐘，告訴我們每個細節，儘量每一塊磚做的編號然後原樣復建，總之一切都非常感動。
Traduci
6/10
Risposta dalla struttura: Dear Valued Guest,Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you appreciated the architectural beauty and the preservation of Geoffrey Bawa's original design. It's fantastic that you had the opportunity to explore these details with Sanduni.Your kind words about our hotel and its heritage are greatly appreciated. We would be more than happy to welcome you back soon!Best Regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.
Utente ospite
Camera Doppia Premium con Terrazza
Soggiorno: giu 2024
Famiglia
5 recensione
4.5/5
Ottimo
Pubblicata: 16 lug 2024
酒店非常棒，推薦～位於本託塔的cinnamon beach，亞洲建築之父巴瓦的作品，一面臨湖一面向海，非常非常大，酒店內部也值得一逛，最愛一進門就能看到的天花板，是斯里蘭卡傳統蠟染布塊鋪成，超～～～美
Traduci
6/7
Risposta dalla struttura: Dear Guest,Thank you for your kind words and recommendation. We’re thrilled to hear that you enjoyed the unique architecture and beautiful design details of our hotel, including the traditional Sri Lankan batik ceiling. Your appreciation for our location and interior is greatly valued. We look forward to welcoming you back in the future.Best regards,Sudath De SilvaAssistant Manager - Front office Cinnamon Bentota Beach
Utente ospite
Camera Superior (letto a due piazze, con terrazza)
Soggiorno: giu 2024
Famiglia
19 recensione
3.3/5
Pubblicata: 14 lug 2024
實在是一言難盡的體驗，怪不得也沒多少國人入住。 酒店屬於本地的連鎖酒店，雖然在攜程上打的是5星級，酒店牆壁貼滿tripadvisor sgs等認證，加上是bawa設計的遺作 但入住後實在強差人意 入住的時候剛好碰上小高峯，同時間好幾團旅遊團辦理入住，前台顯得有點手忙腳亂。所幸的護照行李等也沒有弄亂，安全的拿到房卡。 酒店面積有點大，前台所在的大樓實屬5🌟，bawa的功力放在50年前絕對是劃時代的作品。 但一離開酒店主樓，就彷彿去了另外一個酒店，年代感撲面而來。尤其是中間那草坪看着像prison yard。草坪毫無修飾，坑坑窪窪 邊上有幾衹野狗在遊蕩。 進入房間後不過不失，但與主樓相比最多就值個3🌟但由於非常接近海邊故住在二樓地面也會無緣無故泛潮。雖然酒店在2019完成翻新但房間的設施也非常不合邏輯。 整個房間只有一個空出來的電源插座，其餘的都是插上了燈 燒水壺 電視等設備。天花燈的開關非常有趣，左邊床的開關控制右邊床的燈。 入住的時候也帶娃去了小童樂園，就是國內商場那種室內小童樂園但裏面的維護實在不敢恭維，最可怕的是連電箱蓋子打開也沒人管 如果放在老美早就給人控告賠錢 餐飲方面不算貴但口味不在線。不過有一説一這邊的服務員比較local貼地，可能因為酒店大多數都是本地客多。整個酒店白人亞洲人住下來吃早飯碰到的10個都不到。跟之前住的anatara有明顯區別，那邊可能歐美客户多，員工都習慣了什麼都tiptiptiptip，bentota這邊的比較真誠
Traduci
Risposta dalla struttura: Dear Guest, Thank you for your detailed feedback. We’re sorry to hear that your stay did not fully meet your expectations. We appreciate your comments on both the positive aspects and the areas needing improvement. Please be assured that your concerns regarding check-in, room facilities, and maintenance have been noted and will be addressed. We strive to provide a memorable experience for all our guests, and your input is valuable in helping us enhance our services.Best regards,Sudath De SilvaAssistant Manager - Front office Cinnamon Bentota Beach
Utente ospite
Camera Deluxe Giardino (letto a due piazze, vicino al mare, con terrazza)
Soggiorno: lug 2024
Famiglia
35 recensione
5.0/5
Eccezionale
Pubblicata: 9 set 2024
非常不錯的酒店 滿意
Traduci
Utente ospite
Camera Superior (letto a due piazze, con terrazza)
Soggiorno: gen 2025
Viaggio con amici
3 recensione
3.7/5
Pubblicata: 9 feb 2025
入住辦了2小時 客人覺得很不爽
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your feedback. We are sincerely sorry to hear about your frustration with the check-in process. We understand how important a smooth and quick check-in is, especially after a long journey, and we truly regret that it took longer than expected. Please know that your feedback is important to us, and we will work to ensure that this issue is addressed moving forward.We hope that the rest of your stay was more enjoyable, and we appreciate your patience. Should you have any further concerns or comments, please feel free to reach out.Best Regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.
Utente ospite
Camera Lusso (letto matrimoniale, con vista sul mare)
Soggiorno: dic 2023
Coppia
5 recensione
3.5/5
Pubblicata: 2 feb 2024
Чувствуется усталость отеля. Был съеден москитами.
Traduci
Utente ospite
Camera Lusso (2 letti, con vista sul mare)
Soggiorno: dic 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 4 feb 2025
非常喜歡，設計感十足
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you so much for your kind words! We are delighted to hear that you enjoyed our hotel's design. We look forward to welcoming you back for another unforgettable stay.Best regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.
ericwaison
camera premium doppia con accesso alla piscina
Soggiorno: gen 2025
Viaggio con amici
12 recensione
5.0/5
Eccezionale
Pubblicata: 2 feb 2025
都很好，海特別好
Traduci
Risposta dalla struttura: Dear Mr. Waison,Thank you for sharing your experience with us! We’re thrilled to hear that you had a wonderful stay and enjoyed the beautiful sea. We hope to welcome you back soon for another relaxing and enjoyable visit!Best regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.
Utente ospite
Camera Superior (letto a due piazze, con terrazza)
Soggiorno: gen 2025
Prenotato per altri
3 recensione
2.6/5
Pubblicata: 10 feb 2025
服務很差勁
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your feedback with us. We sincerely regret to hear that our service did not meet your expectations. Providing exceptional hospitality is our top priority, and we apologize for any shortcomings you may have experienced during your stay.Your comments are invaluable to us, and we would appreciate the opportunity to understand more about your concerns so we can improve. Please feel free to reach out to us directly so we can address your experience in detail.We hope to have the chance to welcome you again and provide you with the high standard of service that we strive for.Best regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.