The Waterway Villa

Best hotel for gathering

環境：竹林別墅很有特色，環境清雅自然，綠意盎然。唯一的缺點就是野狗太多了，而且看到人就狂吠，讓人很害怕。 服務：服務員都很友好，但是如果能幫着把行李送到房間就更好了，自己拖着行李找房間還是挺費勁的，而且房間號在門鎖上，找了好久才看到。 衞生：可能是由於比較原生態，房間的衞生狀態不是很理想，在床單上看到了壁虎的糞便和螞蟻，不過在這種比較偏自然的環境下可能也無法避免。 設施：最大的槽點是房間裏沒有wifi，而且手機信號很差幾乎沒法上網，對於手機黨來説有點接受不了，想上網就得一直在大堂待着。熱水器也不太給力，温度開到最大水也很涼。 餐飲：晚餐和早餐都是自助形式。晚餐那個綠色的飲料非常好喝，一共喝了七八杯，強推。

Booked the Bali villa, the villa is quite well maintained. Buffet tea-time, dinner and breakfast were pretty good. Very nice atmosphere and the staff were friendly and helpful. Best part were the friendly dogs (only took photo of one dog) who came to greet us and kept us company throughout our trip =) One improvement point for consideration is to put signage for the jungle trekking trail as we tried to find the trail based on the staff's instruction but we could not find it

I was not placing too high a hope after reading the reviews online. But when I stayed there for 3 nights, I realized my fears was unfounded. Celcom reception was good even in the room. I can even have my zoom meeting and remote access my office comp with almost no lag. Wifi at the lobby is good as well for teams . All the staff are friendly and accommodative. Even the enquiry staff replies email fast after my barrage of questions as it is my first time to Malaysia after the pandemic. The rooms are very clean. Never stepped on a cleaner floor before even in 5 star hotel. The resort gives a very nature vibe good for a break from modern life. A lot of natural elements. The pool is great to spend the day. Food nothing to scream about given it is a 3 star hotel. But is good for a decent meal. Overall is a place I can go back and spend some time unwinding and bond with family.

The room is clean and well maintained. Landscaping is nicely done. The only setback is there is not much activity can be done except for the pool which generally quite small for the size of the resort. The property need to improve on the indoor activities which situated upper floor of the lobby, the place looks messy. Suggest that the resort should organized morning activities for jungle trekking etc. Overall food for tea time and breakfast is good. Dinner need to be improved.

Enviroment very good surronding with nature park and rainforest .The resort is well maintained and clean . staffs very friendly , the meals are delicious and over my expectation, my kids love the foods. . Definely will come back !