Jennifer
26 febbraio 2024
We arrived @ 1:45 for early check in, as I called the day before and confirmed I could do this. The lady behind the counter said, sorry we have had many cancellations and housekeeping hasn’t given me the ok. She advised us to wait 15 mins. We came back @ 2:20 and was told sorry still can’t check in, wait till 2:30. We sat in car and watched as she turned a family away. We grab something to eat come back and check in @ 3:30. We leave to go into town for dinner and come back around 8 and hope to relax. There are people slamming doors, running up and down the halls till 10:30 pm. Car alarms going off, people screaming, we call front desk no one answers. Would be a great place if the staff was kind, and also managed the chaos!
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