Utente ospite
3 agosto 2022
The service was terrible, the suite that myself and my son stayed in was grand but was not cleaned properly. There was a sweet on the floor and in my friends room the door was open with half eaten biscuits on the floor.
My other friend said that the shower in there room didn't work.
If you do stay here, I would highly recommend that you do not eat in the hotel. The service was incredibly slow and unfortunately the food was not even worth the wait. They leave the children waiting for their food until last which is very bad in my opinion. My son asked for a brownie sundae and burnt brownie came out on a plate with a tiny scoop of icecream and after I said it, I was looked at as if I had 3 heads and it came back out chopped up and scraped from the plate into a bowl, very pathetic. Then to top off a horrible dinner experience for us my friends son got food poisoning from his dinner.
Breakfast was a bit pathetic looking, and looked like it was waiting there since the night before.
There is much more that I could sat but honestly to sum it up it was just overall very disappointing and definitely not a what I would class as a 4 star hotel.
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