Atour Hotel (Changying Tianjie), Chaoyang North Road, Beijing

前台非常熱情，開票宿舍超級快 設施：隔音

酒店前台太不專業，攜程訂的，前台還讓付款，嗨多付，後説當天退後又沒退，要一週

The room provided to us was right below the kitchen of the canteen on the 13rd floor. The loud noise woke us up at 4-5am in the first 2 night. After serious complain, hotel offered a switch to other room but asked us to come back in the middle of the day to pack. We asked if we can do it when we finish a day as we are TOURIST, their response was NO as they need to sell any room available, even if it is not suitable for human beings to live! Eventually we packed everything including wet clothes in the luggage for a whole day and then moved to another room on the 3rd night. They also offered us 3 day free breakfast as compensation. Hotel located quite far away from metro line #6 nearest station which will take you at least 20min to walk. We took taxi from metro to hotel every day and night as we didn't feel safe to walk at night. It was very dark and quiet. Everything morning, there were lots of old local people play with their grandchildren outside the gates of the hotel, just like playing at public playground. We don't know they actually use the facilities at the hotel loddy as if public utilities. Hotel cleaning ladies use sticky roll to "clean" floor, not vacuum. The fallen hair from us stayed on the same location for 3 days (the new room). There was a m&m chocolate left from previous guest under the bed and it continues to stay there for the 3 days while we were there. Toilet and bathroom shared the same door ( see Pic).if you close the door for shower, the other one better not to use toilet unless you want to show off yourself and don't want to wash hands after your jobs. Staff (those actually faced hotel guest) are very friendly and helpful. But the hotel management is very greedy and only focus on making the most money from every possibility. The first room allocated to us is not a live-able accommodation unless you want to wake up 4am every day in your Holiday. Location is not convenient for tourists (Information on website a bit misleading)

同事推薦入住的，剛開會聽説因為店裡臨時調整房價，推薦入住的同事急着退房搬行李手都咂破了，唉～可憐他還説第二個家，我是不會在去了……建議商務出差的別去

The hotel was awesome and very central to most of the main attractions in Beijing. Our room was huge and well worth the money. Breakfast was also very enjoyable with many options. The hotel staff are very friendly and make sure to see to your every need. The cherry on top was the laundry room available to use at no additional cost. We were able to go back home with almost no dirty laundry! I highly recommend this hotel!

A very nice hotel with very friendly staff! The breakfast is good, and they also offer some western food!