Hampton by Hilton Beijing Yizhuang Economic Development Area

People at the service desk have no manners. No polite talking just acting like they do us a favor. And one staff member had the nerve of asking us if we are living together or not which is none of her business to ask. Did not expect from a Hilton Hotel.

A family of four stayed at this hotel for 6 nights. It was a really comfortable and clean hotel. The rooms are spacious and well decorated. Cleaning is done regularly. In addition to the delicious breakfast, there is a free exercise room and laundry facilities. There was a free bus from the hotel to the Universal Beijing park every morning, which was convenient. The reception staffs are very friendly and helpful and would try to help even with language barriers. They will do everything for their customers (Angela, Cali etc). In particular, a staff member named Fei Rui Jie, besides speaking English, was very helpful, and with her help, I was able to buy everything I wanted in China online. I have stayed in many hotels in Beijing before, but yours was the most comfortable amd friendly. Thank you to your team, the kitchen staffs, housekeepers, the front desk staffs, and Fei Rui Jie (Cali) for making us feel so comfortable.