Furama Hotel Beihai

My family love to stay in this place, the food was awesome and the stuff is super nice, Mrs. Xu was very helpful for all our questions, location is great. There is only small things happened in our room but they came in very quickly to fix the problem and exchange a new room for us, great service.

The reception staff is very helpful, although more English-speaking staff would be advisable as most of the staff does not speak English and it is a 5star hotel. I would like to mention Lisa who speaks English and was very helpful, providing useful information regarding hotel facilities, Covid test places and places of interest. Big up to Lisa! The breakfast buffet is okay, but the pastry choice is a bit limited and, generally, it feels that the hotel does not really cater for western guests (mainly Chinese dishes). The buffet lounge is full of light; it is very spacious and facing the seaside, which is great. However, the cleanliness can be improved as the tables and the floor were not cleaned quickly enough, and my table and the floor under it were greasy/dirty. The facilities are quite varied. The pools, gym, tennis court, steam room were used during my stay and they were in good condition. The steam room takes a long time to heat up though. The staff in the gym/swimming pool does not speak English at all. The table tennis room and some other facilities were under maintanace during our stay, so we did not use them. Overall, the hotel has more recreational facilities than most hotels. Well done! Regarding the location, the hotel is on the coast, but the sea is not swimmable there, so you can only enjoy the view. The hotels near the main Silver beach (for example, Crowne Plaza) are considerably more expensive (about 500rmb difference), so a 30-min taxi ride there (costs around 30 rmb one way) still makes the Furama hotel a much more economical option. The sea view from the rooms is very nice! Overall, it was a very pleasant stay and a late checkout was highly appreciated! My rating of the hotel is 4.5.

Friendly and quite clean

該酒店 設施：衞生挺好，衞浴有點老舊特別是馬桶、開關有點不靈活。 環境：酒店整體環境氛圍很好👍，距離海濱公園都方便，北海老街也很方便，周邊很多吃的，推薦正對面的羊肉火鍋，羊肉串好吃😋 服務：服務很好，房間點餐需家服務費，由於春節期間客房滿員，我在入住時候等待⌛️到下午四點才入住，這一點很不妥！附近有家早茶店也很不錯👍

酒店特別特別滿意，前前後後定了好幾個，老牌五星級酒店就是跟那些網紅酒店不一樣。位置也特別好，房間內就能看到海。而且還有浴缸，還免費送一次性浴缸套。我的腰不舒服，領班孫小東還給換了加硬的床墊。早餐種類也特別豐富，小孩子都吃的很開心。下次如果來還會定富麗華的。也會給親戚朋友推薦的，絕非廣告。

設施：酒店不算特別新 但是裝修檔次高 保養也到位 當年裝修定位挺高的 基本找不出問題 衞生：房間衞生 公共區域 花園 停車場都不錯 環境：訂的雙床房 兩大兩小完全可以 房間安排在26樓 景觀不錯 春節期間漲價也不多 算性價比很高了 棧道就在窗外 晚上步行一下很愜意 也能走到老街 周邊還有糖水店 也很繁華 總體都挺好的 酒店自己的花園 沙灘各種配套也都可以 後花園孔雀餵食打卡:前台給的食物孔雀不吃 哈哈