Hotel in zona Carrefour, Beaune

Abbiamo avuto il soggiorno più piacevole a L'Hôtel. La nostra camera era spaziosa, comoda, mantenuta tesa e tranquilla. Belle camere. Le scelte del colazione erano abbondanti e deliziose. Grande caffè! Al nostro arrivo, ci era stato avvertito di un pneumatico piatto. Poteva essere stato un vero disastro, ma la persona del personale del dipartimento frontale (credo Marie?) ha preso la cura e rapidamente trovato una soluzione. Egli andò sopra e oltre a prendersi cura di questo, e anche andò al nostro posto per farci sapere che la meccanica era lì e stava fissando il pneumatico. (Grazie!!) L’intero personale era così cortese e gentile. Il nostro pasto era troppo timido. OM! Dinner di pollo di destinazione. Non ho mai avuto pollo che ha gusto così bene. Sto cercando di capire come tornare a sapere per quel uccello. Mi dispiace solo che non hanno avuto più notti per prolungare il nostro soggiorno. Nel corso degli anni abbiamo soggiornato in 2 altri siti hotel di buona qualità, ma L'Hôtel è il migliore della zona!

Hotel di grande prestigio con alle spalle una storia gloriosa. Punto di riferimento per chi si ritrova nel centro di Cortina per la sua posizione strategica. Classe e professionalità si respirano in tutta la struttura per la gentilezza e la disponibilità del personale all'interno di una location molto curata. Eccellente il ristorante per il servizio e la qualità del cibo. Tutti molto bravi i collaboratori dell'hotel ma una menzione particolare va al hedge concierge Lorenzo capace di dare ogni risposta alle esigenze di ei clienti.

Bellissimo hotel nel centro di Beaune, in un monastero del XII secolo vicino all'Hostel de Beaune. Abbiamo una camera carina ed elegante, arredata con gusto. Il servizio è molto buono, con molta attenzione personale. Il ristorante sotto la vecchia volta era straordinariamente bello, ma è stato rapidamente ”completato”. Le condizioni devono consentire anche di salire scale antiche e piuttosto ripide. Ma l'intera cosa è un'esperienza.

I saw the great reviews here and the facility looked nice so I booked this hotel. I just got back from my stay and I am 100% sure that these reviews are fake so I want to warn others. We got to the hotel earlier than check in and our room wasn't ready which is absolutely no problem. We had planned to drop off our stuff and have lunch anyways. We get back at check in time and our room still isn't ready. They have had 3 hours notice at this point that we would be back at 3 after lunch. Then we head to the pool to wait for the room to be ready but I ask them to please let me know as soon as it is ready, as we have somewhere to be. An hour goes by and still nothing. At that point, I go back to check on things. Our room was ready, no one called us, or told us anything at all which was very frustrating. We probably would have been out there all day if I hadn't gone back to check. At this point we had to cancel our other plans because we didn't have enough time to shower and get there with the hour delay so we decide to nap. As soon as we start to nap there is an insanely loud alarm going off. This goes on for 20 minutes and the whole hotel has to evacuate. It ends up being a false alarm. I totally understand that things malfunction sometimes but the bigger issue was the staff. First off, at no point does anyone go around telling people that everything is fine, not to worry, or apologize for the inconvenience. The alarm just suddenly stops at some point. I expressed my frustration to reception between the check in process and the alarm going off but they literally did not care at all and barely gave me a sorry. At this point a normal hotel would have made some sort of commercial gesture - free breakfast, or at least try to pretend that they care at all, anything really. What's worse, I got the sense from their reactions that this alarm thing might be a regular occurrence as one of the staff muttered something that I should be grateful it wasn't at night. The next day we are going to see some wineries. We are leaving the hotel at 10:30 AM and the cleaning ladies are cleaning the room next door to us. We politely say hello and that we are leaving, we would like our room cleaned and that we would be back in the afternoon. We come back at 3:45 PM and the lady is in our room and just starting to clean it. I have no clue what she did from 10:30 AM - 3:45 PM as we were her next room to clean but I suspect she just did nothing. We are tired and just want to get in the room so we tell her it is no problem, she doesn't need to finish. We ask her to just refill the nespresso pods so that we can have coffee for the next morning. She says sure, leaves to go get them and never comes back. Another cleaning lady walks past the room and I ask her as well if we can get a refill. She says sure and that she would go grab some. Of course, she never comes back. Finally, I call the front desk. I express my disappointment again with the level of service and ask for coffee p

Super friendly hosts! We arrived late but all info was relayed for a smooth check-in. Very clean rooms as well as comfortable beds. Lots of space and n the apartment. Gave good restaurant recommendations. The location is very central and perfect for walking to restaurants. Will be back for sure!

Ottima struttura, al giusto prezzo: ambienti comuni ampi e simpaticamente arredati nello stille regionale della Borgogna; ampio giardino con parco arredato, area giochi per bimbi ed adulti, piscina, orto e fiori; parcheggio custodito con colonnine di ricarica elettrica; camere silenziose e confortevoli;colazione con prodotti locali di fattoria; buon ristorante; prossimo all'autostrada. Per me, ottima sosta rilassante nel lavoro; nonché ambiente adatto per coppie e famiglie. E' diventato il mio albergo di riferimento per i viaggi in Borgogna.

Proprio al lato dell'autostrada. Accesso facile al centro di Beaune con auto, tuttavia non a piedi. La camera è ben progettata e il letto è comodo. Ha piscina e altre strutture per bambini. Un piacevole soggiorno in generale.

The staff here are absolutely wonderful, incredibly friendly and made myself, my husband, baby and dog feel very welcome and well looked after. The garden was a wonderful place for our dog to let off some steam (although note it’s not closed off so some good recall might be needed!) and the pool was a lovely area. Given some of the other reviews I was expecting the more to be a lot more dated but our junior suite was very spacious and comfortable and worked well for us. The food in the restaurant is wonderful but is very expensive and service is slow - we got the impression that the more you spent (e.g. most expensive set menu, wine pairing etc.) the more attention you were given by the waiting staff. A two night stay here with breakfast and our dog cost us €700 which seems very expensive - whilst it was a nice place with lovely staff the value for money doesn’t quite add up.