Hotel sul mare a Los Angeles

The hotel is positioned in a convenient spot of Hermosa beach, 3 minutes drive to the beach and close to many restaurants, plenty of options of fast foods, CVS, Walgreens, Targets and While food in case you prefer to grab some snack to spend the day at the beach. The personnel was super friendly and always available to meet our needs: the rooms were very spacious and we needed an additional roller bed, they brought right away for a minimum additional daily charge. Parking was included , number of parking spots adequate, sometime difficult to park but due to the fact that some guest was parking not very well, it required a couple of additional maneuvers but nothing impossible. At Breakfast we found a good variety of food, I would have loved some more fruits (bananas and apples only), only room for improvement the number of seats: we had to consume our breakfast on the sofa in the reception a couple of time but it wasn’t terrible and we took it easy not trying to avoid the crowded hours, manageable. In conclusion a perfect base to explore the coast and LA (30-40 minutes drive to Hollywood), safe place with all comfort for a family trip. Our rooms were facing the main road and they were a little noisy very early in the morning and until late at night, but we were so tired for the day that we didn’t pay too much attention, just ask for rooms not facing the street in case.

Attenzione alle scale senza ascensore. Ottima posizione e bella area comune. La colazione era semplice, ma avrebbe potuto giovare di un succo di frutta offerto. Ho iniziato con un po' di sconforto perché la camera non era stata pulita da precedenti ospiti al momento del check-in. La persona alla reception ha cambiato rapidamente lenzuola e asciugamani, ma ho dovuto aspettare fino al giorno dopo perché la camera fosse pulita a dovere, quindi non mi sono sentito benissimo. Discreto, ma niente di eccezionale.

Nel complesso, l'hotel ci è piaciuto! Abbiamo prenotato una camera con vista parziale sulla baia. Era spaziosa, con un ampio balcone, e sia le camere che i giardini dell'hotel erano impeccabilmente puliti. La camera era dotata di cassaforte, macchina del caffè, frigorifero, asciugacapelli e stazione di ricarica. Il ristorante serviva cibo delizioso, ma era caro. Il supermercato più vicino era a 20 minuti a piedi, mentre il mare era a 15 minuti a piedi. Sono rimasto sorpreso dal costo del parcheggio: 52 dollari a notte, anche per gli ospiti dell'hotel, nonostante ci fosse un parcheggio pubblico nelle vicinanze a 10 dollari al giorno. Abbiamo preferito la vicina spiaggia di Santa Monica; era molto bella e aveva infrastrutture migliori. Al momento del check-in, ci hanno addebitato un deposito di 600 dollari sulla carta, dicendo che sarebbe stato restituito entro 5-7 giorni dal check-out. Oggi è l'ottavo giorno, ma il deposito non è ancora stato restituito. La situazione sta diventando un po' spiacevole.

La posizione e i servizi a Santa Monica non offrono un buon rapporto qualità-prezzo, quindi non lo consiglierei. Avendo prenotato una camera king con vista mare, mi è stata assegnata una camera all'ultimo piano. Tuttavia, sono rimasta molto delusa dal servizio. In camera non c'erano acqua potabile, bicchieri, bollitore o altri comfort di base. Per fortuna, avevo portato con me caffè, bevande e un piccolo fornello elettrico. Anche i prodotti da bagno in camera erano di qualità inferiore. Visto che la maggior parte degli hotel a cinque stelle è passata a marchi di lusso per la cura della pelle, sono rimasta sorpresa di trovare marche così generiche (che costano 3000-4000 RMB a notte). In ogni caso, non li uso. La cosa più insopportabile è stata che, quando ho semplicemente chiesto se potevo aggiungere un tavolino e due sedie in camera per ammirare il tramonto, sono stata rimproverata a gran voce dalla reception. Sono rimasta momentaneamente sbalordita, chiedendomi se fossi davvero un'ospite! 😂 Per fortuna, il servizio clienti di Ctrip è stato eccellente nel risolvere il problema. Dopo aver compreso la situazione, l'hanno gestita molto bene e l'hotel si è scusato prontamente e ha portato tavolo e sedie in camera. Ma perché non potevano essere più gentili fin dall'inizio? Il secondo episodio è accaduto il nostro secondo giorno in hotel. C'era un conflitto tra il personale (sciopero) e alle 7 del mattino abbiamo sentito degli allarmi (sirene dei vigili del fuoco, dell'ambulanza e della polizia). Mio marito è corso giù in accappatoio... era un falso allarme. Tuttavia, dopo aver contattato il servizio clienti di Ctrip, l'hotel si è scusato e ha offerto un risarcimento. Nel complesso, ritengo che 4000 RMB a notte siano decisamente troppi! Sarebbe meglio cercare altre opzioni nella stessa strada per 2000-3000 RMB.

My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised. Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience. Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration. Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website. Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price. The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet. Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.

I don’t feel it’s Hilton level. The rooms are just standard, some are noisy. The service quality varies from a guy for member checkin who was professional and friendly. At normal checkin the service was simply bad and somehow did not like me or probably any customer. For 250 usd a night, it’s not worth it.

The location of the hotel is fantastic—just a 5-minute walk to the Santa Monica Pier and 2 minutes to the beach. There's also a Starbucks only 5 minutes away. The shared balcony offers a stunning view of the beach and the promenade, which was one of the highlights of our stay. The building itself is two stories, and while the rooms were clean, they were quite small. The beds were also small, despite the description stating that the room could accommodate up to four people and that the bed was double-sized. Unfortunately, the bed was too small, and one of us had to sleep on the floor. The price was very high, but I assume that’s because of the prime location. Despite these drawbacks, it’s worth staying here for the convenience and cleanliness. The receptionist was very accommodating and allowed us to check in early at 12:30 PM, even though check-in officially started at 3:00 PM, which we really appreciated.

In generale molto bello! Alcuni sono un po 'dattuto. Il servizio era molto buono. E' difficile prendere il desk front, perché hanno così tante persone che vengono e parteno da una nave da crociera.

### **Review: Convenient Stay with Some Notable Drawbacks** --- ### **Location & Accessibility** The hotel is excellently situated for those requiring proximity to **LAX**, as well as local dining and shopping options. However, guests should be aware that while many amenities are nearby, the **walkability** of the immediate area is hindered by large intersections and heavy traffic, making it less than ideal for pedestrians. --- ### **Accommodations & Comfort** The guest rooms are notably **spacious** and the **bed was exceptionally comfortable**, providing a high standard of sleep quality. While the overall cleanliness of the room was satisfactory, there were two primary concerns: * **Odor:** Upon arrival, there was a **pervasive chemical scent** in the room, likely due to recent heavy-duty cleaning agents. * **Flooring:** The **carpeted areas felt somewhat sticky** to the touch, which detracted from the otherwise well-maintained space. --- ### **Facilities & Maintenance** * **Acoustics:** Prospective guests should note that the **bathroom plumbing was quite audible** and disruptive during the peak evening hours of 5:00 PM to 9:00 PM. * **Parking:** On-site parking is limited exclusively to **valet service**, so please factor this into your travel budget and timing. --- ### **Conclusion** This property serves as a functional and spacious base for travelers prioritizing airport access and a comfortable bed. However, improvements to the flooring maintenance and plumbing acoustics would greatly enhance the guest experience.

La stanza e il servizio sono impeccabili Il check-in è stato regolare e ha ricevuto un bottiglia di acqua e bollitore caldo (assolutamente (delizioso)! La zona di colazione è piccola. magnifico non è stile buffet e ordinazione da Menu. La stanza non ha acqua bollente e nessuno flacone per l'acqua calda bollente. I numeri della stanza non sono in sequenza e tipo confusante La mia stanza ha un cane udibile e questo sottotratti il mio rating da 5 a 4