Provincia di Barcellona: hotel sulla spiaggia

I travel 300 days a year and for the first time I experienced a shock! I arrived to check in at 23:30 after a 16 hour flight from Asia. When checking in, the receptionist DEMANDED a deposit from me in an ultimatum form. I replied that I was checking out at 7 am and I would hardly be able to use the deposit, to which he replied that this was the hotel's policy and I was obliged otherwise he would cancel my reservation. I showed him the check-in voucher, which did not contain information about my obligation to make a deposit. He said that this was my problem and he would now (at 00:00 at night) cancel the reservation. After 20 minutes, I managed to convince him not to take a deposit from me. The second round of the tragedy began - he asked to pay a tourist tax. I offered to pay by credit card, since I only had cash US dollars with me. but I couldn't pay with a VISA card, which I've used without problems in 50 countries around the world!!! but the terminals at the hotel didn't accept my card. I asked to take a deposit of 100 US dollars, but he wouldn't hear of it, he made me exchange 200 dollars (!!!) since the hotel policy prohibits exchanging a smaller amount!!! for your information - the tourist tax is 12.54 euros and the hotel employee couldn't provide me with a normal terminal for payment! in short, it's terrible, in the end I fell asleep only at 01:00 at night. terrible place, absolutely disloyal staff. he tried to yell at me!!! this is the first time I've seen something like this! it's just awful!

Fantastic location. Very friendly staff. Plenty of restaurants and things to do within walking distance. Enjoyed the rooftop bar. Room could be bigger, but no complains. Would love to come again.

L'hotel è in una buona posizione, a poche centinaia di metri dallo stadio Camp Nou e a soli 5 minuti a piedi dalla stazione della metropolitana con le valigie. Anche le dotazioni sono complete. Se arrivate prima di mezzogiorno, il personale organizzerà il check-in se c'è spazio disponibile. 👍

Altamente raccomandato agli amici che vengono a Barcellona per godersi il mare! Hotel resort a basso costo Il treno impiega circa 40 minuti da Barcellona alla stazione di Mataro. Lo scenario lungo la costa è fantastico! Se rimani più a lungo puoi raggiungere le spiagge delle altre stazioni. L'hotel è nuovissimo e molto conveniente, quasi al livello di Atour in Cina. Nel minibar troverete una macchina per il caffè, accappatoi, pantofole e alcune bevande. Con la colazione inclusa, la mattina ho mangiato parecchio. Il porto di pesca di fronte all'hotel è bellissimo e anche il mare è bello. Ci sono poche persone, ma la spiaggia non è molto pulita. È bello sedersi e guardare il paesaggio. Se vuoi fare il bagno puoi venire nella piscina dell'hotel, c'è poca gente.

L'hotel è molto bello, grandioso e con il piano principale che si affaccia sul mare. Il personale della reception è molto professionale ed entusiasta. C'è una receptionist di nome Maria che ci ha accolto ed è stata molto paziente. Poiché non parliamo lingue straniere e siamo anziani, possiamo utilizzare solo software di comunicazione e traduzione. È stata molto paziente e ci ha guidato poco a poco, il che ci ha fatto capire che il personale dell'hotel è di alta qualità e che l'hotel è degno di essere un cinque stelle. Vorremmo esprimere la nostra gratitudine a Maria, ringraziarla per l'eccellente personale dell'hotel e ringraziarla per il servizio offerto. Barcellona, ​​in Spagna, è un posto che vale la pena visitare.

I had high hopes for this ”4star hotel” From the pictures and the previous reviews everything seemed like it was too good to be true... Arrival was average, had to ask which way to go to get to my allocated room (normally you are directed by a member of reception atleast) Arrived at my room (104) 1st floor. Opened the door to a bright airy room..my first thoughts were this is lovely. Dropped my bags and took a shower and that's where things started to go downhill...let me explain... Now I am aware this is not 5 star but if im being totally honest I have stayed in cleaner 2 star hotels... The attention to detail from the cleaners is just way below par for a 4 star establishment. Shower door covered in limescale (easy to put right with a bit of Elbow grease) Mold and nasties around the outer edge of the shower door (see pics) Splash marks all over the tiles at the side of the sink (like old toothpaste marks) Sink wouldn't drain properly (seemed to be blocked) Skirting boards definitely hadn't been given a wipe for a good few weeks/months All standard/basic stuff that you would expect from any hotel and certainly from a 4 star one or am I being picky? Then there was the call to reception to ask for some milk so I could make a coffee (kettle is provided in room) Receptionist said they don't have fresh milk only 'powdered sachets' of the most vile tasting milk I've ever had (think baby milk/gone off normal milk) Apparently the restaurant was closed so they could not access it to get some fresh milk? Receptionist advised me to go to the supermarket..which is a 25 minute walk from the hotel 🤦♀️ As it happens there is a coffee machine outside the reception entrance so I found myself nipping downstairs to buy one from there. (Not the most convenient but we move forward) I had read that there was a rooftop restaurant in the flyer as advertised but when I asked about it apparently it is no longer there? The restaurant is only open at breakfast times so no food is available not even snacks? However they advertise room service so unsure how that works? Outdoor pools closed which is fine but you couldn't even sit on the loungers hence....nowhere to sit outside the hotel itself. Such a shame that all these little things build and in turn let it down as a 4 star advertised hotel. Now for the positives... The view from the room of the sea is beautiful It is literally across the road from miles of sandy beaches There are a couple of lovely restaurants nearby that are open from 12 noon for brunch/dinner and reasonably priced. The area itself is super quiet and feels safe enough as a solo traveller.

Un buon hotel è appena stato in un hotel pieno di studenti, quindi la colazione e la cena erano come un mercato del bestiame, ma l'area della piscina era tutto il giorno fino al ritorno dai loro viaggi, la spiaggia era vicina

Our room was 205 corner dual aspect full sea view. Fantastic location. Bathroom was a little tired. Shower nozzle needs replacing. Safe in room was free. Beds were big and comfy. Breakfast was available. But didn’t eat there. You could store luggage but no shower facilities. We would stay again if we could have sea views.

Molto bene.In pratica, sono tutti i loro posti vacanze locali, il rapporto prezzo è alto, il servizio di bellezza della reception è molto dettagliato, molto grazie!

Un ottimo hotel, che è stato spesso soggiornato qualche anno fa per il lavoro, è ancora molto buono dopo quattro anni, l'ambiente è buono, il personale è buono, la stanza è molto pulita