Hotel Four Seasons a Bay Lake

Vacanza in USA prenotata (e pagata) da mesi prima tramite un grosso T.O. milanese. Arriviamo allo SWAN HOTEL due giorni fa alle 22 e dopo una lunga attesa dovuta alla presenza di un unico receptionist ( andatevi a guardare la capienza di questo casermone e fate le dovute riflessioni) ci comunicano con una nonchalance unica al mondo che la nostra camera non è disponibile lì, ma in una struttura accanto, il Dolphin. La scusa è il bagno non funzionante (!!!!!), la verità è un overbooking dovuto all’incompetenza del Booking manager ( altri ospiti hanno avuto lo stesso trattamento, con la stessa scusa, poco dopo di noi ). Stanza spoglia, pulita sommariamente ( abbiamo trovato una bustina con lo spazzolino del precedente ospite sotto il lavandino), nessun kit di cortesia ( nemmeno la cuffia per la doccia), ma ciliegina sulla torta, la sera successiva torniamo e la nostra stanza non è stata rifatta. Dopo 2 telefonate inutili per richiedere almeno degli asciugamani, mio marito è dovuto andare ben tre volte a sollecitare personalmente il front desk manager per avere degli asciugamani, che ha portato scortato da mio marito lui stesso dopo più di mezz’ora; la cameriera si è presentata all’orario sbagliato ( comunicatole da suddetto manager ) per rifare la stanza. L’abbiamo rimandata indietro sperando che venga. Mai più in un hotel di questa catena. Mai.

Nulla da eccepire, in questo resort da sogno...letteralmente, visto che veniamo catapultati nel mondo dei cartoni animati preferiti dai nostri bambini e che, per forza di cose, abbiamo imparato ad amare con loro. Le stanze tematiche sono eccezionali, curatissime in ogni minimo dettaglio. L' ambientazione, i comodi letti e gli impeccabili bagni rendono la permanenza estremamente piacevole e, penso, indimenticabile. Bellissima la piscina, utile la funicolare, gentile il personale; il ristorante a buffet e ampio e offre varietà di menu.

Absolutely beautiful resort. We drove and arrived very late, staff was accommodating and got us to our room right away as we were very tired. Staff was top notch, room was immaculate and welcoming. Multiple pools to choose from, multiple restaurants to choose from. They offered fun family activities throughout the week that we stayed such as nightly movies, scavenger hunts, pool party, tie-dye shirts, plenty of arts and crafts to choose from for the week, so much fun! The only complaint we had was birds around the pool at the dig site kept pooping in the pool so the pool kept closing for maintenance. It was great that they kept closing to clean and re-check the pool pH it was just more annoying than anything because it had closed multiple times one day when it was 90° in very hot. Other than that everything was great! The cafeteria food was great and we also tried the three bridges restaurant which was excellent as well!

Hotel normalissimo, nem parecia da Disney. O tema nada tem a ver com a disney, comida fast food no lugar de desgustação. Os buses para os parques estão sempre cheios, mas temos a opção do teleférico que às vezes tem fila e não vai para todos os parques. O estacionamento do carro é pago, e se for necessário até o ar que respiramos. Não gostei, acho que por 1400€ (euros), arranjava melhor mesmo dentro da Disney. Regalias só tinhamos direito a entrar com meia-hora de antecedência nos parques, e o melhor era poder fazer as reservas para as atrações às 7 da manhã. Disseram-me que me enviavam a fatura dos gastos no hotel, até agora ainda não chegou. Se fazem isto aos clientes acho que estão a decair bastante. Nunca tinha visto um trabalho com nome Dianey tão maus, e já era a 6 vez que lá ía. Os hoteis Disney dexeram muito de categoria. Pelo menos as camas eram confortaveis, ou estavamos tão estoirados que nem notamos se a camara era má.

We completed our 15th on-property stay at the Contemporary Resort on September 6th. In 2011, we stayed at the Contemporary and received a magical upgrade from the garden wing to the 11th-floor pool view room. This reservation was also for the garden wing, and this stay had no magical upgrades. The garden wing was unbelievably quiet and appropriately equipped for three adults. A walk from our second-floor room to the 4th floor was 4:25 minutes. The room is large and has many unique lighting features. It has reading lights, recessed ceiling lighting with a dimmer, and other lighting. The closet, too, has lights and could serve as a nightlight if you have children. The Contemporary does fulfill a niche within the Deluxe properties of having an enclosed atrium to entertain. Every afternoon, it would rain @ Disney World, so we could spend time in the arcade and shop when the weather had us hostage. The monorail also allowed us access to EPCOT and Magic Kingdom when it was raining. The California Grill is NOT part of Disney Dining. The Contempo Café’s food selections were mediocre at best. Any national chain restaurant has better quality and portions. Ice cream is only available in bars or soft serve. Our previous stay in 2023 was at the Pop Century, and their food court is much better than what the Contemporary offers. Quick-service meal quality has decreased since 2015 inside the park and within the resorts. They used to include a drink, salad or dessert, and an entree. Those days are over. The pool and the pool-side cast members hosting music trivia were fantastic. The volume wasn’t too much, and she was delightful and encouraged play from the poolside guests without being obnoxious. We won’t return to the Contemporary in future visits. With the regression of quick-service meal quality and limited menu selections, we feel moderate and value resorts better fit our needs.

My Wife and I recently had the opportunity to stay at the Walt Disney World Swan Reserve, and overall, it was a good experience. The hotel's convenient location allowed for easy access to Epcot, and the prompt room service added to the convenience factor. We were particularly delighted with our room's excellent view of Epcot, allowing us to enjoy the fireworks display right from the comfort of our room. Although our stay was enjoyable, there was a minor issue with what looked like a (band-aid) in the hallway inside our room. However, I took the initiative to remove and dispose of it before my wife noticed. We came down to request a room change for other reasons (as I decide not to mention the prior incident).... to have a shower instead of a bathtub and to avoid a connecting room setup. The check-in representative at the front desk was exceptional, displaying a fantastic attitude and providing us with helpful assistance. Despite her diligent efforts, she was unable to accommodate our room change request, which was a disappointment. Nonetheless, I believe she should be commended for her excellent customer service. Aside from this minor setback, the property itself was well-situated and offered a pleasant ambiance. However, I did notice that the room we were assigned did not match the pictures displayed online for its corresponding category, which was a bit disappointing. Considering the overall experience, I am uncertain whether I would choose to stay at the Walt Disney World Swan Reserve again. While there were some minor inconveniences, the hotel's location and other positive aspects contributed to a generally enjoyable stay. In summary, our visit to the Walt Disney World Swan Reserve was marked by convenience, prompt service, and a great view of Epcot. Despite encountering a minor room issue and the disappointment of not getting the exact room as depicted online, the exceptional customer service from the front desk staff and other positive aspects of the property would be the only reason we would choose to possibly stay here again in future.

We visit Disney once or twice a year. Have stayed all levels Value, Mod, Delx. We travel the USA frequently and in other cities stay in 4 or 5 diamond properties (Vegas, Denver, CA resorts). For the past several years we have stayed at the Disney POFQ Moderate for 8 days. We had already booked a bounceback offer for the Yacht Club for 8 days in April 2025, so for this shorter Long-Weekend trip we tried the Yacht Club, and unfortunately when we got home, contacted our Travel Agent to cancel/switch the Yacht Club for the upcoming April trip to either Poly or POFQ. The following is why: Pros: 1. Yacht is great location for Epcot (via walking or boat) and HS (via boat). Buses not busy (only AK, DS, MK) since most guests going to other parks. With Early Entry this was GREAT and allowed us early entry where we rode Mill Falcon, Toy Story 3x in a row, etc with no more than 10 minute wait for all those rides and then also Remy with no wait since back entry before front entry guests could get there. 2. YC is a hotel not a motel, so once inside, rooms accessed via interior halls. 3. Front of House staff very nice and helpful 4. Had ”end of hall room” which meant no guest on one side so VERY quiet. However, early one morning another guest made a very loud work call right outside our door...good thing I wasn't a competitive company as I heard the entire call (smile) 5. Bath room larger than Moderate, and enough cubbies with doors to ”put away” all items and luggage for a clean room. Cons: (reasons not staying here again) 1. Had a balcony but it was unusable as it looked out at ”swampy” area with mosquitos. 2. MAIN reason we booked Deluxe was for a couch, but got a chair instead? Travel agent said ”not guaranteed” and reserved for parties of 4 or 5 (so couples don't matter? Wish she would have told us that before booking) 3. Food choices were awful for us. We don't eat beef nor chicken and eat breakfast and then one afternoon meal only. This is a place for steak eaters and those who eat late (many lounges or restaurants do not open until 5 or require reservations or mainly serve meat dishes). Even the Marketplace sandwiches were ”pre-made” so no substitutions. We literally ate a child's grill cheese in room, steak fries (not on menu but requested) and a wedge salad at a lounge, and then PB crackers we brought from home). We could have walked back to Epcot, but due to the extreme heat and humidity by the time we got back to room, just couldn't fathom that so maybe during different time of year that would be a difference. No idea what family's with kids would eat here--as even the Ice Cream Shoppe required a reservation. 4. Most staff was great, but had one negative incident with bartender in a lounge. Mid-day after park, went to lounge for cocktails and lunch (where we found fries only). Started out great and had two rounds and fries, but then another couple of parties came in. They were loud and literally brushed hair at bar over the trays wit

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, take advantage of the resort's convenient on-site parking facilities. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire resort.Smoking is permitted solely in the specified smoking zones allocated by resort. How about kicking off each day of your getaway with a delicious cup of coffee? At the resort, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available.Throughout the day, engage in the entertaining activities available at Disney's Caribbean Beach Resort. Make sure to utilize your privilege to access the exclusive beach located at resort, during your stay.Unwind by the pool at resort and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at resort's poolside bar savoring your preferred concoction.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by resort.

房間乾淨整潔，早餐很nice，全天供應咖啡，前台服務員很友好，還有健身房和一個小的游泳池，衹是行程太滿太累，都沒來得及體驗