Hotel Autograph Collection a Bávaro

Royalton Bavaro Resort in punta cana is a Beautiful resort with something for everyone. Good food in the many restaurants on the property, The pools were awesome, beautiful bars. Our thanks and appreciation to all the resort's staff for their hard work and dedication to make our vacation enjoyable. Our special thanks to Mr. Adonis, Guest services Agent who attended to our every need, he deserve a ton of thanks for looking after us and making our experience memorable! We cannot wait to book another trip back.

Struttura di altissimo livello, ambienti moderni e molto curati, cibo ottimo al ristorante Gourmet Marchè, tantissimo pesce e tantissima carne sempre disponibili, varietà nei temi proposti ogni sera. Su una permanenza di 15 giorni 2 sere disponibilità di aragoste alla piastra, squisite. Pulizia ottima, oltre alla pulizia quotidiana della stanza trovavamo le coperte rimboccate dopo cena. Servizio in camera h 24. Pulizia e massima attenzione anche presso ristorante e piscine, giardini curati a livello maniacale. Personale professionale ed estremamente cordiale e disponibile, inclusi gli animatori (per nulla ossessionanti). Spettacoli per bambini e adulti ogni sera, molto gradevoli, forse suggerirei un programma di intrattenimento sui 15 giorni anzichè su 7 giorni, abbiamo visto ripetere 2 volte ogni spettacolo. Spiaggia straordinaria, mare sempre mosso in quanto oceano. Diversamente da quanto ti dicono, è difficilissimo trovare posto nei ritoranti alla carta se non sei cliente Diamond. Su suggerimento della receptionist provato diverse sere a metterci in coda fuori dall'Hunter Steak House già alle 17.40 senza riuscire ad entrare in quanto avevano la precedenza i clienti Diamond e gli invitati ai matrimoni. Sarebbe più onesto dire che se non paghi di più non ne hai diritto. Per fortuna c'è il gran buffè del Marchè dove trovi sempre posto. Ottima struttura per le famiglie, bellissima esperienza, ci ritorneremmo se il costo del volo+permanenza non fosse così tanto elevato.

After two weeks here we are glad to be home after the treatment of hotel staff. Friday-monday the hotel allows ”locals” into the resort they then ”take over” the whole hotel and the neighbouring royalton hotel. Bar staff ignore you (after taking our tips all week we become invisible once the weekend come) Room service is awful that's if you get what you've actually ordered. Restaurants are first come first serve and you'll be lucky to eat anywhere at a respected time especially at the weekend. When you do get served your served by rude waiters. General cleanliness and maintenance is low we had a dead bird on our patio for 10 days despite telling staff to remove it ... its probably still there now. The only positive I got was the animation team around the splash pool who where excellent and engaging. We paid $50 Pp to try the steak restaurant and was again met with rude unhelpful waiters which was even more annoying considering we had paid extra for the ”experience” the steaks we got thrown at us .... literally where so over cooked it was more like a cremation service than sitting down for dinner. Sports bar is filthy - if a drink gets spilt the bar staff want nothing to do with it despite people slipping on puddles of spilt drink and broken glass. The courtesy bus will drive off with our checking to see if you've sat down or even just drive past you when your waiting at an allocated stop. Despite there being room to be collected . We traveled here for a major birthday as well as an engagement celebration and we got made to feel like 2nd class citizens from the moment we arrived to checking out. By far the WORST royalton I have ever been too around the Caribbean and will not be returning or reccomending.