Canyon Cove Hotel and Spa

Too bad there’s no real Spa, No Massage Place, No Steam Room 🧖, No Sauna. Not even Unlimited Change of Pool Towels. What’s the essence of being a Luxury Canyon Cove Hotel & Spa? The word SPA should be remove. I’m so disappointed specially each bathroom that I tried in our room which I booked in the Superior King Room, the drainage of the bathroom I can smell the sewer and the shower head sucks, the bathtub doesn’t drains properly. They don’t have much food choices on their buffet and they don’t have fresh fruit juice only sugary and just flavoring stuff. Lack of WIFI Connections, Bad signals or Phone Receptions. Despite all of these they have good security and the receptionist are accommodating and doing their job well. The pool size are huge with separation for kiddie pool. Well at least the kids enjoyed the pool and they have little playground 🛝. Good for family outings and gatherings. Not really for relaxing and pampering. They need to do a lot of fixing in this place. So instead of continuing staying in this place until one more night, we decided to do early check out and just leave this place and not finishing our stay which is supposed to check out the next day.

Very nice staff. It’s just that the queue is so long that you have to wait for almost an hour to accommodate you, it’s given that when we get there it was holiday season but the guests don’t have much chair to sit and they don’t prioritize senior citizens. If they only have priority lane for the senior citizens and pwd so they cannot wait more longer.

We are a family of 4 with an infant the function room where they held their buffet breakfast and dinner was not clean and well ventilated. We see some small cockroaches on the tables and it’s very hot as the air-conditioner was out of service but only 1 fan was provided. They did not spray some insect repellent inside the room before check-in which cause my baby to get insect bites.

The check in process took 1 hour! There were long lines and 5 staff at the reception. There’s something wrong in their system for the check in to take too long. It’s our first time to encounter this problem in checking in at a hotel. I hope they can address this immediately because there were a lot of complaints by other guests too. Some rooms were not ready because they were still cleaning it even though it was already check in time. Check out also took 30 minutes. There were only 3 staff at the reception that time. As for the breakfast, they serve rice, longganisa, sausage, egg, pancake, salad and bread. Hope they can improve it as well The pool and beach were good.

Total waste of money.. food is absurdly BAD.. no choice all NOT fresh and we got sock later also .. . Arriving rooms are OPD like 20 years ago .. , broken and ugly furnitures, aircon leaking.. ( we did not even bother to complain ) workers are nice .. but hiding in buffet.. understandable because it is that real BAD .. break fast .. same same.. from 6!to 9 am .. are you serious.!!!! It is holiday.. but now and the. All bad quality foods.. never have insee something this BAD..sea is ok .. location if rhey make it good bery nive

Resort is nice. We enjoyed the pool & waterfront beach. Breakfast buffet is average. We really enjoyed the “banana boat” ride. Its a great place to stay

I always book here everytime i go to nasugbu because of the great service and warm stay! The food is great, and also the rooms are spacious for the entire family

I recently had the pleasure of staying at Canyon Cove Hotel and Resort, and it was an unforgettable experience. The resort is a hidden gem, offering an exceptional blend of luxury, comfort, and natural beauty. From the moment we arrived, the staff was incredibly welcoming and attentive, ensuring that every aspect of our stay was perfect. The check-in process was smooth and efficient, and we were promptly escorted to our room, which was spacious, elegantly decorated, and offered a stunning view of the ocean. One of the standout features of the Resort is its impressive range of amenities. The resort boasts multiple swimming pools, each with its own unique charm. The pool overlooking the beach providing a serene spot to relax and soak up the sun.

Nice pool. Stunning sunset. The food quality and price were awful though.