Recensioni su Mercure Pangkalan Bun
Mercure Pangkalan Bun
Jalan Haji Udan Said Kota Waringin Barat, Baru, West Kotawaringin Regency, Central Kalimantan, 74113, IndonesiaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.8/5
Fantastico
60 recensione
Recensioni verificateUbicazione4.8
Strutture e servizi4.7
Servizio4.8
Pulizia4.8
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Tutte le recensioni(60)
Recensioni positive(60)
Recensioni con foto/video(15)
Soggiorno meraviglioso!(12)
Personale amichevole(9)
Herdianto
Camera Premium Superior con 2 letti singoli
Soggiorno: nov 2024
Lavoro
9 recensione
Eccezionale
Pubblicata: 4 dic 2024
Ramah
Traduci
Risposta dalla struttura: Yang terhormat Bapak Herdianto,Salam Hangat dari Mercure Hotel Pangkalan Bun .Kami sangat berterima kasih atas penilaian dan komentar positiv yang telah anda berikan, mengenai kunjungan anda di Mercure Hotel Pangkalan Bun. Sangat menyenangkan bagi kami untuk menerima komentar yang sangat positive dari anda.Kami akan memberitahukan komentar anda kepada tim kami. Kami yakin bahwa komentar positiv ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih karena anda telah memberitahukan pengalaman anda, dan kami berharap kunjungan anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,Prasetyo BudiAsst Front Office Manager
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Utente ospite
Camera Superior Premium con 1 Letto Matrimoniale
Soggiorno: dic 2024
Coppia
5 recensione
Molto buono
Pubblicata: 30 dic 2024
Good hotel. We had stomach problems however. We can still recommend it
Traduci
Risposta dalla struttura: Dear valued guest, Warmers Greeting from Mercure Hotel Pangkalan Bun We very much appreciate your rating and comment regarding your stay at the Mercure Hotel Pangkalan Bun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasetyo Budi Assistant Front Office Manager
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Geri
Camera Premium Superior con 2 letti singoli
Soggiorno: set 2024
Lavoro
92 recensione
Pubblicata: 21 ott 2024
The room was too small and the toilet ponder. As an international brand, I expected more even though it's in a small city. I am surr Mercure can do better.
Traduci
Risposta dalla struttura: Dear Mr. Geri Warm Greeting from Mercure Pangkalan Bun! Thank you for taking the time to tell us about your experience at the Mercure Pangkalan Bun I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure Pangkalan Bun, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prasetyo Budi Assistant Front Office Manager
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Ingrid Reisinger
Camera Superior Premium con 1 Letto Matrimoniale
Soggiorno: feb 2024
Coppia
47 recensione
Eccezionale
Pubblicata: 15 feb 2024
New and very comfortable hotel in Pangkalan Bun. About 20min away from the airport. The breakfast is superb, just great... western and indonesian options, very fresh and delicious!
The staff is extremely helpful and accommodating.
Very recommended!
Traduci
Risposta dalla struttura: Dear Ms. Ingrid Dear Mr. LuobukongWe very much appreciate your comments regarding your stay at the Mercure Pangkalan Bun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously maintain the quality of our services, like breakfast, staff with excellent service and also facility. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Muh. Ferry FahlevyFront Office Manager
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Utente ospite
Camera Superior Premium con 1 Letto Matrimoniale
Soggiorno: ago 2024
Coppia
2 recensione
Eccezionale
Pubblicata: 5 ago 2024
It is a new built hotel. Locals told us it is the best in town, and they were right. Very clean. Service was great. Feby was so friendly and always ready to help. She was great.
Traduci
Risposta dalla struttura: Dear Valued Guest,Greetings from Mercure Pangkalan Bun !Thank you for staying with us and shared your review.We are pleased to know that yet again you had a great stay experience, enjoyed the ambiance of our hotel as well as personalized service delivered by the Team. Thank you for recognizing Feby – Food & Beverage Team - she is truly passionate about hospitality and a true gem of our Mercure Pangkalan Bun Team. Please know that we have already shared your comments with her, in recognition of her efforts.We look forward to welcoming you back again soon.Yours sincerely,Artas WidiantaraFront Office Manager
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Utente ospite
Camera Superior Premium con 1 Letto Matrimoniale
Soggiorno: lug 2024
Famiglia
3 recensione
Eccezionale
Pubblicata: 14 lug 2024
Hotel was very clean and hygienic!!!breakfast buffet had so many options to pick,my kids loved the stay at your hotel!
Traduci
Risposta dalla struttura: Dear Our valued guest,Greetings from Mercure Pangkalan Bun!We very much appreciate your feedback regarding your stay at Mercure Pangkalan Bun. It is always a pleasure to receive positive feedback. We will share your feedback with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Artas WidiantaraFront Office Manager
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DESY TAKO
Camera Premium Superior con 2 letti singoli
Soggiorno: ago 2024
Lavoro
1 recensione
Eccezionale
Pubblicata: 26 ago 2024
Perfect. More than the value of money. The best hotel at pangkalan bun.
Traduci
Risposta dalla struttura: Dear Ms. Desy Tako,Greetings from Mercure Pangkalan Bun!Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before.Once again a Huge thank you for the review and look forward truly to your next visit to your second home here.Sincerely yours,Artas WidiantaraFront Office Manager
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Utente ospite
Camera Superior Premium con 1 Letto Matrimoniale
Soggiorno: apr 2024
Solo
1 recensione
Fantastico
Pubblicata: 17 apr 2024
I went in the shoulder season and it was good value for money. The room was spotlessly clean and the food was good. I wished there was hair conditioner but one can easily get it from the shops...
Traduci
Risposta dalla struttura: Dear Valuable Guest We very much appreciate and say thank you for your comments "room clean & food is good" during your stay at the Mercure Pangkalan Bun. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially with chef and housekeeping. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Muh. Ferry FahlevyFront Office Manager
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Utente ospite
Camera Superior Premium con 1 Letto Matrimoniale
Soggiorno: apr 2024
Solo
9 recensione
Eccezionale
Pubblicata: 16 mag 2024
Great hotel ! I have enjoyed it a lot, there is nothing to complaint zbout.
Traduci
Risposta dalla struttura: Dear our valued guest,Greetings from Mercure Pangkalan Bun!We very much appreciate your feedback regarding your stay at Mercure Pangkalan Bun. It is always a pleasure to receive positive feedback. We will share your feedback with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Artas WidiantaraFront Office Manager
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Felix
Camera Superior Premium con 1 Letto Matrimoniale
Soggiorno: mag 2024
Lavoro
4 recensione
Eccezionale
Pubblicata: 18 giu 2024
A nice city of panngakalanbun what a place
Traduci
Risposta dalla struttura: Dear Mr. Felix,Greetings from Mercure Pangkalan Bun!Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before.Once again a Huge thank you for the review and look forward truly to your next visit to your second home here.Sincerely yours,Artas WidiantaraFront Office Manager
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Lee Wei Lun
Camera Superior Premium con 1 Letto Matrimoniale
Soggiorno: ago 2023
Solo
66 recensione
Eccezionale
Pubblicata: 16 ago 2023
New hotel with good room and pillows. Service staffs are all good. Breakfast is good. Walking distance to street food and barber.
Traduci
Risposta dalla struttura: Dear Mr Lee Wei Lun TThank you for your review. We are dedicated to delivering an excellent service. The rooms, pillows, service staff, and breakfast are our top priority. we are happy to hear that our colleagues went extra mile to ensure your stay was a memorable one. The other strong point is our hotel nearby with street food and the barber. We look forward to welcoming you again for another perfect stay.Best Regards Muh. Ferry FahlevyFront Office Manager
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Travellll
Camera Premium Superior con 2 letti singoli
Soggiorno: dic 2023
Solo
4 recensione
Eccezionale
Pubblicata: 10 dic 2023
Really nice rooms and staff. I would definitely stay again.
Traduci
Risposta dalla struttura: Dear Valuable Guest We very much appreciate your comments regarding your stay at the Mercure Pangkalan Bun "Really nice rooms and staff". you would definitely stay again in our hotel."It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Muh. Ferry FahlevyFront Office Manager
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Utente ospite
Camera Superior Premium con 1 Letto Matrimoniale
Soggiorno: apr 2024
Coppia
3 recensione
Eccezionale
Pubblicata: 14 apr 2024
Sangat nyaman.........
Traduci
Risposta dalla struttura: Kepada Tamu kami yang terhormat. Terimakasih atas waktu luang yang sudah Anda berikan untuk score sempurna dan komentar "sangat nyaman" kepada hotel Mercure Pangkalan Bun. Kami terus berkomitmen untuk memberikan pelayanan dan produk terbaik kami. Kami tunggu kedatangan Anda pada kunjungan berikutnya. Hormat Kami Muh. Ferry FahlevyFront Office Manager
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Muhammad Iqbal Aji Pratama
Camera Premium Superior con 2 letti singoli
Soggiorno: ott 2024
Lavoro
8 recensione
Eccezionale
Pubblicata: 5 dic 2024
Hai Mercure Hotel Pangkalan Bun
Sebelumnya izinkan saya untuk mereview Mercure Hotel Pangkalan Bun. Sorry terlambat mereview hehe. Pertama untuk Mercure Hotel Pangkalan Bun ini lokasinya sangat strategis ya di tengah pusat kota Pangkalan Bun/ Kotawaringin Barat. Saya suka juga karena dekat dengan pasar tradisional dan supermarket hehe. Kedua dari segi bangunan dan lobbynya jangan ditanya ya sangat mewah dan khas untuk hotel-hotelnya Mercure hehe keren 👍. Ketiga dari segi Kamar nya ya pastinya keren lah rekomendasi banget kamarnya dan no comment hehe, namanya juga Mercure Hotel kan. Keempat dari segi fasilitas nya fantastis ya lengkap banget pokoknya, dari gymnya sudah bagus juga, swimming pool nya juga keren btw designnya. Yah intinya saya pasti bakalan kembali nginap di Mercure Hotel Pangkalan Bun jika berkunjung ke Pangkalan Bun/ Kotawaringin Barat hehe.
Oiya saran mungkin untuk check in sudah tidak perlu pakai deposit ya, sama untuk check out ga perlu nunggu lama dong untuk ngechecknya. Standarnya bintang 4 harusnya check out bisa langsung ditinggal ga perlu tamu untuk menunggu ya, apalagi menunggu sampai 15 menit itu lama banget, ini saran aja.
Btw sukses selalu untuk Mercure Hotel Pangkalan Bun. Saya pasti akan kembali menginap di sini. Terimakasih
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Traduci
6/17
Risposta dalla struttura: Yang terhormat Bapak Muhammad Iqbal Aji Pratama,Salam Hangat dari Mercure Hotel Pangkalan Bun .Kami sangat berterima kasih atas penilaian dan komentar positiv yang telah anda berikan, mengenai kunjungan anda di Mercure Hotel Pangkalan Bun. Sangat menyenangkan bagi kami untuk menerima komentar yang sangat positive dari anda.Kami akan memberitahukan komentar anda kepada tim kami. Kami yakin bahwa komentar positiv ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih karena anda telah memberitahukan pengalaman anda, dan kami berharap kunjungan anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,Prasetyo BudiAsst Front Office Manager
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Yudie Arief
Camera Superior Premium con 1 Letto Matrimoniale
Soggiorno: feb 2025
Famiglia
1 recensione
Eccezionale
Pubblicata: 24 feb 2025
Pelayanan, tempat & representative mudah dijangkau dipusat kota. terima kasih atas pelayanan nya
Traduci
Risposta dalla struttura: Tamu kami yang terhormat,,Salam Hangat dari Mercure Hotel Pangkalan Bun .Kami sangat berterima kasih atas penilaian dan komentar positiv yang telah anda berikan, mengenai kunjungan anda di Mercure Hotel Pangkalan Bun. Sangat menyenangkan bagi kami untuk menerima komentar yang sangat positive dari anda.Kami akan memberitahukan komentar anda kepada tim kami. Kami yakin bahwa komentar positiv ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih karena anda telah memberitahukan pengalaman anda, dan kami berharap kunjungan anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,Prasetyo BudiFront Office Manager
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