Mandarin Oriental, Barcelona

Recensioni su Mandarin Oriental, Barcelona

Mandarin Oriental, Barcelona

Pg. de Gràcia, 38-40, Barcelona, Barcelona Province, SpainDettagli hotel
Mandarin Oriental, Barcelona
Mandarin Oriental, BarcelonaMandarin Oriental, BarcelonaMandarin Oriental, Barcelona
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Recensioni degli ospiti

4.5/5
Ottimo
79 recensione
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.5
Servizio4.6
Pulizia4.6
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Tutte le recensioni(79)
Recensioni positive(74)
Recensioni con foto/video(6)
Recensioni negative(5)
Jiaxiaoxuan
Camera Deluxe (con vista sul giardino, non fumatori)
Soggiorno: feb 2024
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: 15 feb 2024
酒店的出色表現為我們這次春節西班牙之行增加很多驚喜。酒店有為春節期間中國客人準備的特別伴手禮。酒店的洗浴產品也是西班牙奢華品牌。特別值得表揚的是人員服務,尤其是臨行前門口禮賓的Alex給我們留下非常好的印象。積極 熱情 人帥 貼心。
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Utente anonimo
Camera Deluxe (letto a due piazze, con vista sul viale, non fumatori)
Soggiorno: ott 2023
Coppia
3 recensione
4.5/5
Ottimo
Pubblicata: 13 ott 2023
一開始看點評感覺一般,入住之後再次證明不愧是文華東方,整體感覺非常舒適,磁場很適合東方人,低調內斂但細節滿滿。好評。但是酒店內的米其林餐廳我覺得非常一般。
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Utente anonimo
Camera Deluxe (2 letti, con vista sul viale, non fumatori)
Soggiorno: ott 2023
Famiglia
2 recensione
3.7/5
Pubblicata: 15 ott 2023
房間二三十平,極小,景色也一般。八千塊一晚的酒店面積小也就罷了,居然沒有浴盆。設計感衹能説仁者見仁,傢俱燈具看得出花了心思,用的很多品牌自己也買過,用品的質感確實可以。另外服務不錯,地理位置是最最大優勢。住過的MO裏排名靠後。
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Shijiezaocan
Camera Deluxe (con vista sul giardino, non fumatori)
Soggiorno: gen 2024
Famiglia
8 recensione
5.0/5
Eccezionale
Pubblicata: 23 feb 2024
地理位置超級方便!酒店設施非常周到。體驗了一下頭部spa 念念不忘 早餐也是非常精緻美味!
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Linyuebanzi
Camera Mandarin Non Fumatori
Soggiorno: ott 2023
Coppia
6 recensione
4.2/5
Molto buono
Pubblicata: 6 ott 2023
看得出是巴塞隆拿最好的城市酒店,但硬件跟國內的奢華酒店還有差距,服務質量很高,申請延遲退房不同意,其餘中規中矩。
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ZHANGXUN 🚀
Camera Deluxe (con vista sul giardino, non fumatori)
Soggiorno: ago 2023
Coppia
22 recensione
5.0/5
Eccezionale
Pubblicata: 22 ago 2023
不錯的一家文華東方酒店~
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cherry991213
Camera Deluxe (2 letti, con vista sul viale, non fumatori)
Soggiorno: set 2023
Lavoro
29 recensione
5.0/5
Eccezionale
Pubblicata: 27 set 2023
滿意,下次還會入住。
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Utente ospite
Soggiorno: gen 2023
Coppia
0 recensione
5.0/5
Eccezionale
Pubblicata: 12 gen 2023
Hotel veramente di charme. Personale molto gentile e competente. Abbiamo avuto un problema di perdita di acqua e dopo 5 minuti un tecnico era già all’opera per ripararlo. Quando hanno visto che era un guasto grave vi hanno dato una stanza più bella ed hanno spostato loro tutte le nostre cose. Veramente efficienti. Complimenti!!
Sarah S
Soggiorno: mag 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 6 mag 2024
this was my second stay at the mandarin in barcelona and it was just as lovely as i remember. we did not eat in the restaurants but the rooms, the smell, the products, the view, everything was superb. this just may be my favorite hotel in the whole world! I love this place.
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Utente ospite
Soggiorno: giu 2024
Altro
0 recensione
2.0/5
Pubblicata: 12 giu 2024
I entered this lovely hotel intending to have a drink at their Banker's Bar. Unfortunately, they informed me about a private event taking place there. No worries, they assured me that I would be welcome at their bar/restaurant called Blanc. However, after waiting at the restaurant check-in desk for five minutes, I was asked if I was staying at the hotel. When I replied no, they suddenly claimed to be overbooked and had no space available, despite many empty tables. After expressing my concerns to the friendly lady at the hotel entrance, they managed to find me a table—but only after I mentioned that I typically stay in five-star hotels and was considering this one for my next stay. I ultimately refused the offer because the overall vibes at this hotel did not feel welcoming. I might come back later this week to check if they have improved.
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Utente ospite
Soggiorno: giu 2024
Altro
0 recensione
3.0/5
Pubblicata: 12 giu 2024
The check-in experience kind of left a bad taste in my mouth and a bad impression from the get-go. I was asked to return at 2:00 p.m. and the room would be ready. I came back and they told me that it would not be prepared until 3:00. Two minutes past three I got a call saying that my room was ready. Clearly, they are not willing to grant you any extra time  Although I perfectly understand that check is at 3:00, allowing guests to check in a bit early will compensate for the lack of services and amenities. eg tiny pool & gym. There was a gracious supervisor who managed to turn around the sour taste of the check-in experience and wiped out the charge of my breakfast to compensate.  I could not care less about the charge as that was bizz trip and I am not paying for it. However, that was a genuinely nice gesture that came from the heart.  Most of the people care in this hotel, the room is neat and well-appointed.  the overall feel of the hotel is a bit dull and soulless in my opinion.  The room service breakfast was phenomenal.
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DianaTR
Soggiorno: mag 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 21 mag 2024
The Mandarin in Barcelona is truly an experience. The location is outstanding, right on Paseo de Gracia in the middle of the best shopping in the city with many restaurants nearby, and only a few minutes walk from Las Ramblas. Silvia from the Guest Experience Team greeted us upon our arrival and was available to us via text the entire stay. She was fantastic at arranging extra refrigerators, make-up mirrors, and scheduling services for both our room and the Mandarin King for our daughter and friend. The doormen were always attentive and helpful in obtaining taxis - we appreciated knowing that they took taxi numbers and knew when we were heading out. Front Desk service was always friendly and efficient. The Concierge staff was very helpful in sending out packages for us. We stayed in the Barcelona Suite, which was spectacular. We had a large terrace with a dining table and multiple seating options. The only disappointment was the "hot tub" that was really a small bath tub with jets - there was no way to keep the water warm. The beds are very firm compared to Ritz and Four Seasons beds. And the furniture is under sized. Also, it was the first 5 star hotel we've been in without a make-up mirror in the bathroom. We ordered Room Service for Breakfast each morning and it was always delivered in under 30 minutes with friendly waiters. Excellent bread baskets, cappuccinos, tortilla espanolas, fruit plates, etc. Overall a memorable experience for our family! Thank you!
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carlosaN7870CC
Soggiorno: mag 2024
Solo
4.0/5
Molto buono
Pubblicata: 5 mag 2024
This hotel did not entirely live up to expectations. Its location was central, but staying in a room at the back of the hotel was a disappointment. While the room had a view of a large courtyard, it was surrounded by buildings, which were unpleasant (unkempt) to see along with the fact that the courtyard contained a play area regularly filled with screaming children. Additionally, the restaurant had a sterile feel, although the food was good. In my opinion, it did not live up to expectations for a five star hotel. The bed was quite uncomfortable due to its low height. Overall, it was a disappointment.
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jaxel79
Soggiorno: apr 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 23 apr 2024
Great family vacation. We had two adjoining rooms and there was a small hallways between them to store the luggage. that was really helpful. the rooms were beautiful, very large and we had a very nice courtyard view. Breakfast was very nice though a little sophisticated for our kids. Everyone was very friendly and helpful. The spa pool was great and the kids had an amazing time. The location is perfect to see the city.
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Utente ospite
Soggiorno: mar 2024
Altro
0 recensione
5.0/5
Eccezionale
Pubblicata: 1 mar 2024
Luxury at its best... The minute you enter the hotel you feel comfortable and welcomed due to the warm greetings of the wonderful staff, our room needed 45 minutes to be ready, they led us to a beautiful lounge to wait there and offered refreshments and pastries, this gesture meant something to us. The staff and the concierge were very helpful and attentive to our needs, we needed to wrap a breakable item on our check out, the scissors, tape, carton packaging and bubble nylon were sent to our room in few minutes, that was very sweet and fast. The Blanc restaurant's food was amazing, the staff were welcoming and warm, the place is calm and comfortable, you don't want to leave, we used to go there every night, every item on the menu is made with love even the club sandwich and the burger were gourmet. The breakfast was perfect and delicious, the variety of juices, cheeses and meats were outstanding. The last day of our stay. the waiter offered us a bottle of local oil which was very touching. Small gestures that make a big difference, for example, with the coffee pods in the room they offer honey pots along with sugar, that small gesture is very thoughtful, Very clean rooms, well maintained, you are asked everyday if you need someone to come up and clean the room in the afternoon, in addition, they send the housekeeping every day at 5:00 pm to check if you need extra towels, toiletries, water or coffee. I would live there:) The location of this hotel is just the perfect spot, there are enough staff on the gate of the hotel for 24 hours to make you feel safe and help you with everything you may need without asking. Thank you for making our stay memorable in all aspects.
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