Recensioni su Sant Jordi Hostels Rock Palace

Risposta dalla struttura: Hello! Thanks for your feedback. We’re glad to hear you found the hostel generally clean and appreciated the kitchen. 😊We’re sorry to hear about the issues with the shower room lights and the lockers. We’ll look into these concerns to improve our facilities. Your suggestions are valuable and help us enhance the guest experience.We hope to provide a more comfortable stay for you next time!Best, SJH Team

Risposta dalla struttura: Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you enjoyed the spaciousness of the women-only room with its high ceiling. We apologize for the inconvenience caused by the cleanliness issues in the showers and toilets in your designated area. Your feedback is valuable to us, and we will address this with our housekeeping team to ensure improvements are made.We're pleased that you found our laundry facilities convenient and enjoyed the hostel's central location, which allowed you to explore popular attractions such as Sagrada Familia, Güell Park, and the port on foot. Your recommendation means a lot to us, and we hope to have the opportunity to welcome you back for another enjoyable stay.If there's anything else we can do to enhance your experience or if you have any further feedback, please feel free to reach out to us directly.

Risposta dalla struttura: Grazie per la tua opinione. Non diventa un club, ma gli ospiti si incontrano prima di partire per conoscersi. Siamo spiacenti di apprendere che non ti sono piaciute le attività sociali, speriamo di darti il ​​benvenuto presto! Saluti dal team SJH

Risposta dalla struttura: Grazie per la tua opinione. Siamo lieti di sapere che ti sono piaciute le strutture e il personale cordiale. non vediamo l'ora di darvi il benvenuto presto! Saluti dal team SJH

Risposta dalla struttura: Hello!Thank you so much for the detailed and positive review! We’re thrilled to hear that you enjoyed your first hostel experience with us and appreciated our central location, friendly staff, and nightly hangouts. 😊We’re also glad you noticed how clean our rooms and facilities are. We understand that noise from other guests can sometimes be an issue, but we're happy to hear that the vibrant atmosphere of Barcelona made it easier to rest.Looking forward to welcoming you back on your next trip!Best, SJH Team

Risposta dalla struttura: Siamo lieti di sapere che ti sono piaciute le strutture confortevoli e la posizione centrale. Saluti, il team SJH

Risposta dalla struttura: Hello!Thanks for your feedback! We’re glad you found the location great and the place cute. 😊We’re sorry to hear that it got too hot at night and that the quarters felt a bit tight. We’ll look into the heating and space issues to improve your comfort.We appreciate your comments and hope to offer you a better experience next time!Best, SJH Team

Risposta dalla struttura: Hello!Thanks for the positive feedback! We’re thrilled to hear you had a good experience and enjoyed our cooperative staff and outstanding location in the city center. 😊We hope you had a blast exploring the nightlife, and we look forward to welcoming you back!Best, SJH Team

Risposta dalla struttura: Hello!Thanks for the great feedback! We’re delighted to hear that the hostel exceeded your expectations and that you found it well-managed and clean. 😊We look forward to having you stay with us again!Best, SJH Team

Risposta dalla struttura: Hello!Thank you for the great review! We’re glad you enjoyed our convenient location, clean rooms, and friendly staff. 😊We appreciate the recommendation and hope you had a fantastic time exploring Barcelona. Looking forward to your next visit!Best, SJH Team

Risposta dalla struttura: Hi!Thanks for the awesome feedback! We’re thrilled to hear you loved the hostel, the friendly staff, and the cool style of the 2nd floor and rooftop. 😊We appreciate the recommendation and can’t wait to have you stay with us again!Best, SJH Team

Risposta dalla struttura: Thank you for sharing your feedback with us. We're delighted to hear that you found our mattress and shower to be good during your stay. However, we sincerely apologize for the inconvenience caused by your roommate's snoring. We understand how disruptive this can be, and we appreciate your suggestion regarding screening for such issues.While we currently do not have a formal process for screening guests based on snoring, we will certainly take your feedback into consideration as we strive to improve our guest experience. Our priority is to ensure that all our guests have a comfortable and enjoyable stay with us.If there's anything else we can do to enhance your experience or if you have any further concerns, please don't hesitate to let us know. We appreciate your understanding and hope to welcome you back for a more peaceful stay in the future.

Risposta dalla struttura: Grazie per la tua opinione. Siamo lieti di sapere che ti è piaciuta l'intera esperienza degli Ostelli Sant Jordi!!!. Speriamo di rivedervi presto, cordiali saluti dal team SJH.