Casa Maca Pensión

L'hotel è molto vicino al centro della Catalogna, a soli 5 minuti a piedi. Anche se non è un hotel, vale la pena soggiornarci. La camera è pulita e la posizione è vicina!

The worst accommodation we have ever been to. Close to the street, noisy, you can hear everything and you can't sleep. We booked 3 nights, after the second they asked us to change the room because they have "some" problem with the reservations!! ??? They left our room unlocked after cleaning and some things were missing.... Barcelona is beautiful, but Casa Maca is the worst accommodation we've ever been to. Staff rude. You should avoid Casa Maca

Worst experience while staying this guest house. Please reconsider and take your own risk if you chose this guest house. 1. There is no reception at this guest house which means you must tell them your arrival time and they will open the door. Even though we emailed them our arriving time before and reached on time following their regulation. However, we had to call and wait for another 20 mins outside until she came to open the door. 2. No reception means that in case of emergency it will be your own risk. She explained if we need inquiry, please message via WhatsApp and DO NOT contact after 10pm. She didn't tell us emergency number. There was someone kept knocking and tried open our door in the middle of the 1st night. We felt unsafe, and fear. We couldn't sleep at all. 3. Main door at guest house You need some skill how to open this guest house old main door. It took so much time until we manage to open the door (She never teach us how to open the door. It seems everyone struggling not only for us but also other guests. 4. The noise and uncleanliness You must accept noise from outside. Our private room with shower located 1st floor was facing on the main street. There is Japanese bar at next door, and you will hear the noise from them and also drunk people on the street whole night until in the morning. There was only one glass in the room (even though we stayed for 2 pax) was put on the toilet. We requested to remove it next day of housekeeping, however it still kept there. 5. Zero customer service After 1st night of nightmare, we feedback to the management about noise, door issue, strangers knocking on the door, and uncleanliness glass etc., surprisingly management (named Carla) excused herself and never apologized, simply told why we didn't call at emergency number (which we haven't been informed). We booked 4 nights but requested to refund another 2 nights due to this bad experience here at Casa Maca Guest house, they just simply rejected and even never consider at all. We don't expect to the guest house for hotel quality, I believe that what we enjoy staying at boutique guest house is not only budget but also connecting people with friendly service. However, Casa Maca guest house isn't one of that kind of guest houses. Unfriendly and cold manual work. They don't think guest feedback seriously and don't think the view from guest perspective. That was quite disappointed rather than money. We left another hotel without staying 2nights that we paid.

Buena ubicacion, cerca de la sagrada familia ,la pedrera y casa gaudi El edificio es muy ruidoso, se escucha todo lo de las habitaciones de al lado ,no tiene buena atencion,pesima la internet, los baños minimos y no tienen ni una percha para colgar las toallas No vuelvo y no lo recomiendo

NO VAYAN porque ROBAN y no se hacen cargo. Tengo todos los mails que lo certifican. Nunca esrcibiría mal por nada. Mala recepción , mal trato, pero que roben me parece excesivo. Lo peor que he ido lejos.