Nagoya: hotel con bar

Booked for a 2 bedroom apartment for 3D2N.  Pros: - Breakfast served has a wide range of food. - Apartment room has a bathtub in the master bedroom. - Staffs were friendly and nice. Cons: - We found 2 cockroaches during our stay. - There was a leakage in the water dispenser which made the floor wet and slippery when turning it on. Took awhile to wait for their team to come and fix, so we went for sightseeing around Batam. Came back to the apartment, it was fixed but we have to off the water dispenser to prevent it from leaking. - No self-service laundry in the hotel and quite the distance to walk for laundry service around the area. - No iron and iron board provided in the apartment. Overall, its okay. Maybe will try to book the hotel instead of the apartment for next visit.

All in, the hotel is great! Newly hotel with great location & the staff is very friendly & warm too. The amenities are very basic. Just 1 pointer- the hotel towels are quite rugged, they are very worn out with frills coming off & the towels are quite “yellow” in colour overall. Not white colour. Also the floor rug is also quite “dirty”, with stain marks all over too. I guess all these are washed many times over time & unable to get off. So pls change new sets of fresh & white towels pls. Else, the hotel is quite comfortable.

Great hotel stay. Family room is very spacious including mini fridge and dining table. Friendly staff. Excellent location with many eateries shops, massage services and wet market. They provided ordering services for Batam Layer cake, which delivered to hotel directly. It save my time and trip to travel to Golden prawn area to buy it. The only downside is the check in timing was late by an hour due to delayed cleaning services. Hope they can improve on check in time. Otherwise was a pleasant place that I will book again next trip

Il secondo soggiorno in questo hotel dopo 5 anni. Hotel ancora in buona condizione. Il personale era molto bello e sempre sorridente. La colazione era buona. Torneremo di nuovo.

Un check-in molto semplice. Anche loro hanno permesso un check-in molto presto, perché una stanza era disponibile. Molto considerato. E il prezzo del colazione era fantastico con una combinazione di ovest e deliziosa cucina indonesiana.

Very good.. location good.. morning food good....clean and safe ...........................................

This is a cheap and good hotel located next to the market and within walking distance of Batam Grand Mall and BCS Mall. The area is surrounded by massage parlors and eateries, with the A2 food court open until 3 AM. The market is bustling in the morning, offering plenty of food options. I would rate the hotel 9/10. There’s karaoke and in-house massage services available. The breakfast is outstanding and delicious, and the reception staff are friendly and helpful. I highly recommend this hotel for anyone with an average budget.

During my recent four-day, three-night stay at The BCC Hotel & Residence, I found myself reflecting on a mixed bag of experiences. The hotel itself shows its age, with visible wear and tear on the facilities. We experienced significant inconveniences, such as a malfunctioning elevator, leading to extended waiting times to get to our floor. The water in the shower was lukewarm at best on the first day, though, fortunately, this issue did not persist. Cleanliness fell below expectations. I discovered unremovable stains on the provided towels, bed sheets, and pillowcases. A roach incident within the room was unsettling, to say the least. These hygiene issues might be particularly concerning if you prioritize cleanliness. Facility-wise, the aging infrastructure could benefit from a thorough renovation. Despite being advertised as a 4-star hotel, the overall ambiance and amenities felt more akin to a 3-star establishment. On the positive side, the breakfast buffet offered a diverse range of options. The quality of the food was average, with some dishes leaning towards the salty side. Nothing was particularly impressive or offensive. The hotel's location is undoubtedly one of its strongest attributes. Its prime positioning provides excellent convenience for travelers, making exploration of the area effortless. Additionally, the accommodation cost is quite affordable, a favorable factor for budget-conscious guests. In conclusion, while The BCC Hotel & Residence provides value in terms of location and price, there are marked areas for improvement. A committed effort to enhance hygiene and update facilities could elevate the guest experience to match its 4-star rating.

Il hotel è stato accolto a 8 o 9:00, perché non potevamo stare in piedi l'hotel che abbiamo accolto prima. Era così felice di avere una bella camera deluxe per noi in questo momento. Il personale era molto amichevole e accogliente. La ricezione ha anche accolto la mia ultima richiesta di sorpresa di compleanno per il mio hubby a mezzanotte. Erano così carini!! Prepararono una torta di lava di cioccolato con una candela di compleanno e un felice compleanno aspirante sulla piastra. E due persone cantavano anche una canzone di compleanno felice.Hubby era molto sorpreso. La stanza era grande - spaziosa con divano e sedie a mano con mobili incantevole, tutta la stanza è molto pulita con un piacevole ambiente, le strutture della bagno erano grandi, e il letto re e le mutandine erano così comodi che ho avuto il miglior sonno in molti mesi! Il miglior sonno è stato certamente l'accento della mia vacanza questa volta intorno 🤭 La posizione è fantastica, così vicino al centro commerciale Nagoya Hill, tutto quello che abbiamo dovuto fare è andare solo sul retro. Non sono davvero un'acqua cosi' piena è buona per me. Abbiamo avuto una grande vista dalla nostra stanza, e' stato un piacere e un risarcimento per il cattivo servizio che purtroppo abbiamo dovuto ricevere dalla prenotazione precedente in un altro hotel. Le camere sono davvero così belle come le foto che hanno caricato. Abbiamo fatto davvero il nostro giorno qui al Grand I Hotel. Grazie a tutti i dipendenti che ci hanno servito durante il nostro soggiorno 28-30 Gennaio 2023 alla Room 627. Siamo davvero grati per una splendida vacanza e esperienza di compleanno qui. Ci ritroveremo certamente quando torneremo a Batam. Mantenete il buon lavoro!

Glad I found this hotel!! Love that it is well located in the Nagoya area!! liked the room too and pretty clean but can be better! I will stay again!