efratirenag
9 ottobre 2024
First of all, I must mention the high level of service at the reception - everyone is very kind and pleasant and helpful. The rooms are large, very clean, the air and the view from the balcony is amazing. The beds are comfortable, there is both a shower and a bathtub. The cleaners come twice a day, there is no shortage of toiletries. The spa is excellent. Things to improve: The shower has no handle to hold onto to prevent falls. It would also be nice if there was also a shower that could be pulled out and not just hung. The food is not the most varied for a 5 star hotel. There is no coffee machine and it feels unpleasant to rush the waiters to bring a refill of coffee There are almost no sockets in the room, especially the lack of a socket in the bathroom - not even one. That way, if I brought a hair dryer from home or electrical appliance that I want to use, such as an electric brush or a shaver, it's not possible. And in the room itself there are not enough sockets even if you want to charge electrical appliances and at the same time prepare a drink. Most importantly - on the site it states that there is air conditioning in the rooms. In practice the central air conditioning controlled by the hotel. It was impossible to set the temperature to less than 21 degrees (we checked with the staff), and the hotel offered to open the window as a solution, but then smoke entered the room from the neighboring balconies, so the solution is less suitable.
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