No.1/50-51 Sukhumvit 39 Alley (Prompong), Klongton-nua, Bangkok, ThailandDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
3.8/5
12 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.9
Strutture e servizi3.7
Servizio3.7
Pulizia3.8
Filtra per:
Ordina per:
Tutte le recensioni(12)
Recensioni positive(11)
Recensioni con foto/video(3)
Recensioni negative(1)
Janice
Camera Superior
Soggiorno: mar 2024
Coppia
1 recensione
4.0/5
Molto buono
Pubblicata: 7 apr 2024
The receptionist, Mai Meow is very helpful and friendly. She even suggested a place to visit near our next destination. About the cleaner/maintenace, I think they forgot to change this bottle as it's open when I took it in the fridge.
My whole experience here was just amazing. They were very helpful from the beginning, booking the room and getting me checked in earlier. And when it was time to leave, they allow me to store my bags for a few hours so I could shop around . Only thing is that probably put some hand soap and things. Thanks guys
Traduci
Utente ospite
Soggiorno: lug 2023
Famiglia
0 recensione
1.0/5
Pubblicata: 31 lug 2023
We checked into this hotel after a recommendation from a friend. As we walked in, the reception smelt mouldy and the hotel tried to charge me an additional card charge despite my booking inclusive of the room rate and all other charges. After a heated discussion, the hotel relented and reluctantly removed the card charges. Once in our room, which was unlocked as we went in, the floor was damaged, the ac was not working properly, the bed sheets had not been changed. As we pulled bed sheets off, the mattresses were disgusting, stained and clearly no mattress protectors had been used. Upon closer inspection of the rooms, it was evident that despite their claims, the room had not been cleaned. Further, we booked for 2 adults and 3 children, however there was only 2 beds and no space to add a roll-away bed for our third child. We didn’t even get to raise this as we had decided that we would be leaving. The hotel reception was understanding and clearly embarrassed but refused to provide a full refund. Instead, they chose to withhold one nights charge. Whilst this is within their rights, the fact the room was in the state it was, and wasn’t big enough to accommodate our family (the booking was for 5, we didn’t just turn up with the extra child!) we hoped they would refund the full amount. I asked to speak with the manager who refused to come to the hotel and discuss our issues. They also refused to speak on the phone, showing that customer service comes a distant second to profiteering and false advertising. If you are considering staying at this hotel, I would strongly recommend you look at the Ibis on Sukhumvit 24 which is only 200 metres away. It is the same price but 100 times better!!!
Traduci
Chunglun
Soggiorno: mar 2024
Altro
4.0/5
Molto buono
Pubblicata: 4 mar 2024
住宿地點很靠近車站,唯獨在巷子裡有點難找到。
Traduci
ChangJen
Soggiorno: gen 2024
Altro
5.0/5
Eccezionale
Pubblicata: 9 gen 2024
房間體驗不錯,但隔音不好,
Traduci
Utente ospite
Soggiorno: mar 2022
Coppia
0 recensione
5.0/5
Eccezionale
Pubblicata: 18 mar 2022
Hôtel très propre et confortable. Le personnel est d'une gentillesse incroyable. Le staff nous a beaucoup aidé à faire les démarches administratives lors de complications de notre séjour. Ils ont le coeur sur la main. Je recommande les yeux fermés.