Arawana Express Phromphong

The location just 5 minute from phrom phong station(green line). The staff was very good, drinking water and clean room everyday

The room is clean and comfortable, the a/c is really nice!! The stuff here is really friendly and polite to guests. I enjoyed it as well

I wish to highlight my disappointment about the hotel management. I was being accused by the hotel manager of sexual harassment towards their housekeeper. On the March 19th morning, l approached/requested a favour from the housekeepers for my laundry and jokingly one of the younger lady pointing at the older lady saying " girlfriend, girlfriend " ( due to language barriers l presumes to be my girlfriend) but out of joke l say ok ok and left the hotel. At about 11 am as I forgotten my phone and came back to my room. At that time the older lady is in the process of making up my room and l say " l forgotten my phone " she handed over the phone to me. While she is doing the cleaning (90% done) l had to stand at the corridor but because due to the hot weather in Bangkok l was sweating/body is so hot. And l told her politely it's ok already and asked her to leave because l wanted to take a shower.Yes l agreed l did say " you girlfriend " out of joke and she answered no, no and left politely. About half an hour later the lady manager came and knocked on my room and finger pointing at me " you don't do that to my staff" infront of the housekeepers, l was surprised and puzzled then asked what is going on ? Followed by more confronting languages " l can check your records bcoz my husband is an immigration officer " so what 's the big deal then. When l insisted what is going on. " you hug and push my staff (old lady) onto the bed " which l totally denied. ( Luckily my room's door was kept ajar at that time.) As a manager with elephant title but with small brains, you may think you're damn smart, trying to act tough and show off, your professionalism is totally ZERO. But if a person with sounded mentality, after receiving the report from the victim, he or she should had come to me and verify the story before finger pointing thinking it's a kid games. Lastly l would like to advice the manager " ln future should you plan to plant this type of stories, please make it look like more genuine rather than a half cooked actor. And l did ask her to do investigation " WHO IS LIEING " but she reluctant to entertain my request. And from their conversations and body language l supposed the housekeepers is telling lie.

1. Room is extremely small. Furnitures are old. Bedsheet stains. Towels are yellowish. Smelly toilets. Dim light in the toilet. Slippery floor. TV not working.there is no bedroom slippers, toothbrushes etc and Breakfast at 150TBH. as stated on trip.com. pLease prepare your own. 2. Staff are helpful though 3. Location is the very very convenient. less than 5 mins from Phrom Phong MRT. a 7-11 just next to the hotel. Many local eatries, decent massages nearby. EMporium, Emquarter, EMsphere are within walking distance.

Hotel is so nice and all staff are help me everything I went to go thank you so much and I’ll be back again service so good perfect 👍🏾👍🏾👍🏾

So bear to BTS PHROM PHONG station, staff was very nice and accomodating i will back this hotel again.