Leong Wei Kai
26 maggio 2024
My experience at Loft Bangkok was horrendous from the moment I stepped foot into the room. The room was filthy, with patches of dust everywhere. I spoke to the concierge, and they briefly sent someone to sweep the floor, but it was a half-hearted attempt at best.
After a long day out, I returned to find the toilet in a deplorable state. There was an extremely heavy drainage stench and a pool of dead flies on the toilet floor. I complained to the concierge the next morning before heading out again. They promised to address the issue, but when I returned, the situation was no better. The floor was so damp it felt as if it had been mopped with a broomstick. My feet were literally swimming in water.
To make matters worse, there was no heater in the showers, making it impossible to take a comfortable shower.
After complaining once more, they finally decided to change my room. However, the new room was just as bad, minus the drainage smell. The toilet door was broken and required slamming to close properly. Whenever we closed the main door, the toilet door would automatically open due to what seemed like pressure issues.
I understand that this is a relatively cheap hotel, and one shouldn't expect too much. However I feel what I needed was a bare minimum, this experience was by far the worst I've ever had and completely ruined our wedding anniversary.
I usually don’t leave bad reviews on any place I stay or dine at, even if the experience is bad but this is tops it all and I wish to let people know if they ever decide. Book at your own risk, maybe it’s a hit or miss, but mine was surely a big MISS. Never again.
Traduci