Hilton Garden Inn Bangkok Riverside

Recensioni su Hilton Garden Inn Bangkok Riverside

Hilton Garden Inn Bangkok Riverside

168 ICS Tower, Charoen Nakhon Rd, Khlong San, Bangkok, 10600, ThailandDettagli hotel
Hilton Garden Inn Bangkok Riverside
Hilton Garden Inn Bangkok RiversideHilton Garden Inn Bangkok RiversideHilton Garden Inn Bangkok Riverside
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.4/5
Molto buono
135 recensione
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.3
Servizio4.3
Pulizia4.5
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Tutte le recensioni(135)
Recensioni positive(131)
Recensioni con foto/video(45)
Comodo per lo shopping(32)
Personale amichevole(29)
Pulito e ordinato(26)
Camere magnifiche(26)
Vicino all'area commerciale(20)
Trasporti comodi(11)
Da tornarci(8)
Strano odore nella camera(8)
Recensioni negative(4)
Dulay
Camera con letto a due piazze
Soggiorno: dic 2024
Famiglia
7 recensione
4.7/5
Fantastico
Pubblicata: 23 gen 2025
Great location, near ICONSIAM, great, friendly and helpful staffs. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. Breakfast was good and great value for money. Room itself was well equipped and comfortable. I hope to be back for a longer visit in the future.
Traduci
Risposta dalla struttura: Thank you for choosing to stay with us at Hilton Garden Inn Bangkok Riverside and for your review, we truly hoped you enjoyed Bangkok. I am most grateful for your kind words, especially for the service culture from our team. I have shared your praise with the entire team, who are delighted you had such an enjoyable and memorable stay. We do look forward to welcoming you back whenever your plans next bring you to Bangkok.Yours sincerely, Hilton Garden Inn Bangkok Riverside
Lydia Lee
Camera Deluxe (letto a due piazze, con vista sul fiume)
Soggiorno: nov 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 20 dic 2024
Hotel was very clean and location was great! Just walking distance of 3 mins to Iconsiam.
Traduci
Risposta dalla struttura: Dear Lydia Lee,Thank you for your kind feedback! We're delighted to hear that you enjoyed our hotel's cleanliness and our convenient location, just a short 3-minute walk from Iconsiam. We truly appreciate your comments and look forward to welcoming you back for another great stay! Safe travels!Warm regards,Hilton Garden Inn Bangkok Riverside
Rita
Camera con letto a due piazze
Soggiorno: ott 2024
Solo
5 recensione
3.5/5
Pubblicata: 17 nov 2024
Opposite to icon Siam and next to the BTS golden line so quite convenient. But if you are going to other shopping area it will take quite some time.     Hotel rooms can see part of the river view( lower level block by icon Siam so guess higher floor can have a better view).  Was able to see the fireworks from the room which is great!  Breakfast is ok but not that great as compare to other  4/5 star hotel.  The swimming pool is pretty small.  Good thing is you can see sunset from the lift lobby’s window. Sunrise can be seen from my room too.  Service is ok and other amenities is quite basic.
Traduci
Risposta dalla struttura: Dear RitaThank you for taking the time to share your experience with us. It is through this valuable tool that we are able to gain feedback of our performance firsthand, which allows us to monitor and improve our services by focusing on your needs as a valued guest. We are sorry that not all aspects of your stay were satisfactory. Please be assured that we are taking guest feedback seriously and will be used as a tool for our further improvement. We hope to have the opportunity to redeem ourselves in the future.Best regards,Natthawarulchaya SriboonlueOperations Manager
Ms Regina
Camera con letto a due piazze
Soggiorno: set 2024
Solo
13 recensione
3.0/5
Pubblicata: 3 nov 2024
The worst hotel under Hilton that I had ever stayed. Totally far away from Hilton's standard! I was here for 6days5nights. Lots of hiccups and room for improvement. 1- No conceriage 2- No bell man service 3 - No room service 4 - Pillow wasn't nice to sleep on 5 - Room was okay, But when comes to daily housekeeping its just absurd nonsense - Daily room make up was not done throughly, Floor not vaccummed, bathroom not cleaned. It was till I made a complain to front desk then I come back with a clean room - The worst experience I had thus far as I have never stayed in a hotel whereby I come back daily with a unclean room. I understand that it might just be a 4star hotel but being under hilton, the basic standard should be expected! Nevertheless, I got to praised the front desk staffs for their good service and readiness when attending to request
Traduci
Risposta dalla struttura: We are sorry that your experience did not meet your expectations. We look forward to an opportunity to welcome you back to Hilton Garden Inn Bangkok Riverside again.
Utente ospite
Camera con due letti singoli
Soggiorno: set 2024
Famiglia
3 recensione
4.2/5
Molto buono
Pubblicata: 13 ott 2024
Has to help this hotel to clarify a bit The location of this hotel is amazing and convenient as transportation is excellent and you can choose the boat, BTS gold line to avoid the traffic jam. The boat can reach a lot of places. The electric plugs are also excellent as there are usb and multi-national plugs. The water pressure in toilet is also excellent with different modes. I have been to 30 countries with different hotels experience. This hotel security is great. The hygiene here is great but the ventilation in toilet has to be improved. And also the sound isolation.
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for your kind feedback toward the location, facilities and security team of our Hilton Garden Inn Bangkok Riverside. This is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavor to make it the best possible. We hope to have the pleasure of welcoming you back in the near future. Best regards,Patsamon ApichirapokeyDuty Manager
Utente ospite
Camera con letto a due piazze
Soggiorno: gen 2025
Coppia
5 recensione
3.5/5
Pubblicata: 4 mar 2025
Location is excellent. Room is clean and spacious. But the swimming pool is too small. Good value for the money.
Traduci
Risposta dalla struttura: Thank you for your valuable feedback. We're so glad to hear you enjoyed the location, spacious room, and cleanliness. It's also great to know that you felt it was good value for the money.We appreciate your thoughts on the swimming pool, and we'll certainly take that into consideration for future improvements. We hope to welcome you back soon and provide an even better experience.Yours sincerely, Hilton Garden Inn Bangkok Riverside
Nanami_532
Camera Deluxe (2 letti, con vista sulla città)
Soggiorno: gen 2025
Famiglia
1 recensione
3.2/5
Pubblicata: 18 feb 2025
A great place if you planing to come shopping and Roam around Iconsiam and its nearby the BTS Station. However considering it’s a 4/5 Star Hotel it didn’t meet up to its expectations. Maybe it’s because the Hotel was newly built, the service was very limited and few. They do have Luggage Storage but no hotel porter/Bell man service. After a long ride from Huanhin To Bangkok When we first arrived to our room, once we opened the door there were hints of smell of Durian. The plug of the sink won’t come off so we have to dugged them out. There were not much room service, however I was hoping for some improvement.
Traduci
Risposta dalla struttura: Dear Nanami_532Thank you for taking the time to share your experience with us. It is through this valuable tool that we are able to gain feedback of our performance firsthand, which allows us to monitor and improve our services by focusing on your needs as a valued guest. Your feedback has been shared to our team for further improvement.We are sorry that not all aspects of your stay were satisfactory but hope to have the opportunity to redeem ourselves in the future.Best regards,Natthawarulchaya Operations Manager
FARHAN ALENIZI
Camera Deluxe (2 letti, con vista sulla città)
Soggiorno: ott 2024
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 21 nov 2024
Connected to mall very close to icon siam
Traduci
Risposta dalla struttura: Thank you very much for your recent visit and for your kind rating. We look forward to welcoming you to Hilton Garden Inn Bangkok Riverside again soon.
Utente ospite
Camera Deluxe (2 letti, con vista parziale e sul fiume)
Soggiorno: dic 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 20 feb 2025
Love the hotel , it's very New . And hv excellent room , staff are very very friendly and plus the location is superb just next to ICONSiam . Definitely will come back again . Highly recommend .
Traduci
Risposta dalla struttura: It was a pleasure to welcome you to Hilton Garden Inn Bangkok Riverside recently, I am delighted with your great review and thank you for taking the time to write these kind words for my team's service delivery and the cleanliness and great location of our Hilton Garden Inn Bangkok Riverside. It is always fantastic to hear that the team has done the most for our guests and we are looking forward to welcoming you back soon.Yours sincerely, Hilton Garden Inn Bangkok Riverside
Utente ospite
Camera con due letti singoli
Soggiorno: dic 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 11 gen 2025
Desk staff, cleaning staff very helpful and very professional. Unfortunately I never got to use the services of the Restaurant and Bar staff.
Traduci
Risposta dalla struttura: Many thanks for your review for Hilton Garden Inn Bangkok Riverside following your recent trip to Bangkok. We appreciate you taking the time to provide feedback, this is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavor to make it the best possible. We hope to have the pleasure of welcoming you back in the near future.Best regards,Natthawarulchaya SriboonlueOperations Manager
Travelloverjames
Camera con letto a due piazze
Soggiorno: set 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 3 nov 2024
Best location nice view cleaness
Traduci
Risposta dalla struttura: Thank you very much for your recent visit and for your kind rating. We look forward to welcoming you to Hilton Garden Inn Bangkok Riverside again soon.
Utente ospite
Camera con letto a due piazze
Soggiorno: nov 2024
Famiglia
2 recensione
3.5/5
Pubblicata: 29 dic 2024
No views . No facilities , tiny pool , Just a new hotel for who come to sleep . If price is under 100usd that’s ok to book
Traduci
Risposta dalla struttura: Thank you for choosing to stay with us at Hilton Garden Inn Bangkok Riverside and we truly hoped you enjoyed your stay. I would like to express my sincere gratitude for taking the time to share your experience with us. Your feedback is valuable as we continue to enhance our guests' experiences.As part of our commitment to providing exceptional service, we take all feedback seriously. Please be assured that your comments have been shared with the relevant departments for further review. We look forward to the opportunity to welcome you back to our hotel during your next visit to Bangkok.Yours sincerely, Hilton Garden Inn Bangkok Riverside
daryllim1990
Camera con due letti singoli
Soggiorno: ott 2024
Lavoro
1 recensione
4.7/5
Fantastico
Pubblicata: 9 dic 2024
Hotel is located beside Charoennakorn Station. 7/11 is located below the hotel. Lot's of massage centers within walking distance. Hotel is new & clean, Staffs are very friendly & smiley. Recommend to others visiting Bangkok, Icon Siam is just 3 mins across the road.
Traduci
Risposta dalla struttura: Dear daryllim1990It was a pleasure to welcome you to Hilton Garden Inn Bangkok Riverside recently, I am delighted with your great review and thank you for taking the time to write these kind words for our team's service delivery and the convenient location of our Hilton Garden Inn Bangkok Riverside. It is always fantastic to hear that the team has done the most for our guests and we are looking forward to welcoming you back soon.Best regards,Natthawarulchaya SriboonlueOperations Manager
Alfred Serpico
Camera con letto a due piazze
Soggiorno: ott 2024
Solo
9 recensione
5.0/5
Eccezionale
Pubblicata: 15 nov 2024
Everything was perfect, staff was very friendly and helpful, location just right next to Iconsiam and BTS stasion.
Traduci
Risposta dalla struttura: Dear Alfred SerpicoIt was a pleasure to welcome you to Hilton Garden Inn Bangkok Riverside recently, I am delighted with your great review and thank you for taking the time to write these kind words for my team's service delivery and great location of our Hilton Garden Inn Bangkok Riverside. It is always fantastic to hear that the team has done the most for our guests and we are looking forward to welcoming you back soon.Best regards,Natthawarulchaya SriboonlueOperations Manager
Utente ospite
Camera con letto a due piazze
Soggiorno: set 2024
Lavoro
1 recensione
3.7/5
Pubblicata: 1 nov 2024
New and clean rooms. However like what highlighted by previous patron, there is awful smell in the toilet at time. Bedside power point not working fine and light switches are confusing. Rooms to improve further!
Traduci
Risposta dalla struttura: We are sorry that your experience did not meet your expectations. We look forward to an opportunity to welcome you back to Hilton Garden Inn Bangkok Riverside again.