Utente ospite
19 settembre 2024
I DONT RECOMMEND IT this place, especially for women, as it made me feel unsafe and like I was being scammed.
Everything was fine until the incident during our check-out.
At check-out, a staff member went to inspect the room and found a small stain on the sheets and a bit on the blanket. My period had started unexpectedly during the night, so naturally, there was some spotting, but it wasn’t severe and certainly not all over the bed.
Instead of handling the situation discreetly, they brought the sheets and blankets to the reception and asked me in front of everyone what it was. I can't begin to explain how embarrassed and uncomfortable I felt. In today’s world, people should understand what a period is and handle it with more sensitivity. Bringing the sheets out in public was unnecessary when they could have simply taken a photo and spoken to me privately.
To make matters worse, they took my deposit of 300,000 rupiah. They showed me a list where it stated that damage to blankets costs 417,000 rupiah. Then, the woman at reception said that for this type of "damage," it actually costs 600,000 rupiah, but she kindly "negotiated" it down to 300,000 rupiah. It was clear this was just a scam, and it made me feel incredibly disrespected. It’s so disappointing to see them take advantage of something that women have no control over, and to publicly shame someone in such a way at the reception.
I've traveled to Bali and many other countries, and I've never experienced anything like this. If your period starts unexpectedly while staying at this hotel, be prepared for them to display your stained sheets at reception and try to scam you over it.
It’s a scam hotel. They will try to charge you at any cost. I didn’t find the room key and they charge me 100k. They charge 500k because the cleaning team said i smoked in the room while this is not true at all. The hotel is made to overcharge you. Think twice before you book
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