LoveBandit
5 novembre 2023
In my opinion the 101 Fontana is best suited to the seminar/conference/corporate market as opposed to the vacationer/holiday traveller. By this I mean the best Hotel stays are the ones where you say to yourself, " I could see myself living here" or at least, returning. Somehow, although a Hotel, it has a homey feel about it. There is no homey feel about the 101 and I will not be returning. The rooms are clean and functional, not welcoming. As with most Bali Hotels staff greet you ( using your name if they know it ) with a smile, and here special mention must be made of Mr Radittya.
The breakfast; OMG what a shambles!!
1) I wanted toast. There was no toasting machine. It was broken. So management, rather than source a replacement just shrugged their shoulders? If the toasting machine breaks, get another one. If no commercial is available, get a couple of domestic 4 slice toasters. IT'S NOT ROCKET SCIENCE! 2) Tea and coffee station. Cups ✓ saucers ✓ teaspoons × I had to ask for a teaspoon. The second time I watched where the staff got the teaspoon from and on future occasions went and got the teaspoon from the drawer. Put the teaspoons by the tea and coffee station. IT'S NOT ROCKET SCIENCE. 3) Although there was a variety of hot meals ( when the staff remembered to light the warmers )many were Asian meals with the Asian name displayed which meant I didn't know what they were. If you have international guests, write the name of the meal in the local language and English. IT'S NOT ROCKET SCIENCE. 4) In the napkins of the table settings were a fork and tablespoon, no knife ( I guess it didn't matter because I had no toast to butter ) It is a breakfast service, you need a knife to butter your toast and cut your ( cold ) sausages and eggs ( see 5 ). IT'S NOT ROCKET SCIENCE. 5) They have a staff member to cook eggs to order. No-one informed me. There were no signs. Another guest told me about it. If you are going to cook eggs to order in a large breakfast room, a) write the guests order down with a number b) give the corresponding number to the guest. c) when the eggs are ready give them to a staff member to take to the guests table and remove the number. IT'S NOT ROCKET SCIENCE. For a relaxing holiday avoid the 101 Fontana is my opinion.
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