Royal Tulip SpringHill Resort Jimbaran

We stayed in the two bedroom villa. It was comfortable and clean with a private pool as a bonus. The breakfast was just okay , nothing to rave about. The staff were really friendly and helpful. You definitely need a car when visiting the hotel for sightseeing. Overall a pleasant and peaceful stay. Close driving distance from Jimbaran beach where you can have lovely seafood.

The location is far from the main city and very deserted. 25 minutes to the airport, which is good. Very quiet area with nothing to buy e.g. supermarket in walking distance. It can be depressing at times due to the location being very dark and quiet. The villa required cosmetic upgrades in the pool and washroom. AC upstairs was a concern and despite asking for help, it wasn't as expected. The staff and security guards were very friendly and helpful. The staff are the reception were very courteous but couldn't provide an extra bedsheet, for which we had to ask for an additional bed for IDR 500k per night. This was surprising. The housekeeping service was good. The food choices were fine and the restaurant staff was helpful. Kids enjoyed the foam party at the pool. SPA was good. Hard to get a taxi/Grab at times but managed it. Scooty rental was only for 1 day and had nothing to be offered at an hourly rate. Dinner choices were ok. Electricity went out an hour before we checked out with no phone working.

The location is a bit remote, but we use Grab and Gojek apps to order taxi. Ideal for visitors who need a quiet place. The bedrooms are big and comfortable and the service is excellent. Breakfast included in the price and quality is good served 6.30 until 10.30. Large family swimming pool to refresh your day.

I recently stayed at this hotel and would like to share my experience. The staff at the restaurant and pool were attentive, welcoming, and provided excellent service. I particularly enjoyed the pool area, and the food at the restaurant was a highlight of my stay. Unfortunately, there were some aspects that were less satisfactory. My interaction with one of the reception staff was disappointing, as I was asked to pay more than the listed menu price, which felt unprofessional. Additionally, the room was not up to the standard I expected — it appeared somewhat dated and was not thoroughly clean. Overall, while I truly appreciated the service from the restaurant and pool staff, as well as the amenities provided, the issues with reception and the condition of the room left room for improvement.

I really love this place. Very calm and peaceful. Suitable for relaxing. The location a bit far from cities but I’m okay.

Room was great, pool and facility was awesome. Cool activities to undertake, will be amazing once renos are completed.