Recensioni su Seminyak Icon Villa & Spa

Risposta dalla struttura: Dear Dampier,Thank you for your fantastic review of Seminyak Icon Villa! We are thrilled to hear that you enjoyed our private two-bedroom pool villa and found the location to be convenient for accessing various attractions in the area. Our team is dedicated to providing outstanding service, and we are delighted that you had a positive experience during your stay. We are also glad that you appreciated our breakfast delivery service, which allows you to customize your meal preferences and schedule. While we may not have extensive amenities like a resort, we do offer a restaurant and spa on-site for your convenience and relaxation. We hope to have the pleasure of hosting you again in the future.Best regardsIbenzSeminyak Icon Villa Team

Risposta dalla struttura: We are thrilled that you had a wonderful stay at our villa! Thank you for your kind words about our breakfast, hospitality, privacy, and amenities. We are glad that you found our location to be convenient and peaceful, yet still close to the action. We appreciate your recommendation and hope to welcome you back soon!

Risposta dalla struttura: Dear SK KZ,Thank you for your kind words about Seminyak Icon Villa! We are thrilled to hear that you found our villa to be clean, well-maintained, and appreciated the attention to detail provided by our staff. We take pride in ensuring that our guests have a comfortable and enjoyable stay, and we are delighted to hear that you plan to stay with us again in the future. We look forward to welcoming you back for another wonderful experience.Best regards,IbenzSeminyak Icon Villa Team

Risposta dalla struttura: Thank you for sharing your positive feedback about your stay at our villa. We are delighted to hear that you enjoyed the ambiance and found the pool area lovely. Your suggestion for a heating feature for night swimming is noted and we will consider it for future improvements. We are also pleased that you enjoyed the lunch and found the food to be excellent. Thank you for your feedback on the breakfast and the floating basket cost; we will review pricing. We aim to provide good service and are glad you had a nice time in our villa. We hope to welcome you back for another relaxing retreat soon.

Risposta dalla struttura: Thank you for your kind words about your stay at our villa. We are delighted to hear that you enjoyed the pool, the service provided by our staff, and the breakfast options. We are thrilled that you had a positive experience and loved the Eggs Florentine. It's great to hear that you appreciated the afternoon tea treats during your stay. We are grateful for your feedback and are pleased that you had a truly enjoyable time at our villa. We look forward to welcoming you back for another wonderful stay in the future.

Risposta dalla struttura: Thank you for your review of Seminyak Icon Villa. We're glad to hear that you enjoyed the high tea and found it to be a nice treat after checking in. We apologize for any inconvenience caused by the mosquitoes during your stay. We will address this issue with our team to ensure it does not happen again in the future. We hope to welcome you back for a more enjoyable experience next time.

Risposta dalla struttura: Thank you for sharing your positive experience at Seminyak Icon Villa. We are pleased to hear that you received friendly and accommodating service from our staff and that you found the villa exceptionally clean. It's great to know that the pool was clean and enjoyable and that the location was convenient for exploring Seminyak. We appreciate your feedback and hope to welcome you back for another fantastic stay.

Risposta dalla struttura: Dear Tina,Thank you for taking the time to provide feedback on your recent stay at Seminyak Icon Villa. We appreciate your valuable input as it helps us improve our services.I would like to address your concerns regarding cleanliness and hygiene. Please rest assured that we take great pride in maintaining the highest standards of cleanliness in our villas. Our dedicated housekeeping team conducts thorough cleaning routines regularly, including thorough checks for any signs of pests or spider webs. Additionally, we ensure that all water sources are filtered and purified to provide safe and clean water for our guests.As for the villa having a strong smell, I apologize for any inconvenience this may have caused. We are constantly working on improving our facilities and ensuring that our villas are well-maintained and odor-free. Your feedback will be shared with our team members to address this issue promptly.We understand that keeping your family safe and healthy is your top priority, especially when traveling, and we assure you that we are committed to providing a clean and comfortable environment for all our guests.Once again, thank you for sharing your feedback with us. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay that meets and exceeds your expectations.Warm regards,Seminyak Icon Villa

Risposta dalla struttura: Dear Guest,Thank you for your detailed and positive review of Seminyak Icon Villa! We are delighted to hear that you found the room to be spacious and offering great value for money. It's wonderful that the property exceeded your expectations and that you enjoyed the indoor and outdoor spaces, as well as the amenities provided, such as the swimming pool and well-equipped living room. We're pleased that you appreciated the convenience of pre-ordering breakfast and the efforts made to keep mosquitoes at bay. We apologize for any inconvenience caused by the air conditioning in the living room and will make sure to address this issue. It's fantastic to hear that you had an enjoyable stay and found the location near the beach to be convenient. Thank you for recommending us, and we look forward to welcoming you back in the future!Best regardsIbenzSeminyak Icon Villa Team

Risposta dalla struttura: Thank you for your review of Seminyak Icon Villa! We are delighted to hear that you found our location convenient and enjoyed the peaceful atmosphere at night. Our fully equipped kitchen is indeed a great feature for guests who prefer to cook their own meals. It is our top priority to ensure that our staff is always available and attentive to your needs. We look forward to welcoming you back for another memorable stay at our villa. Thank you for choosing Seminyak Icon Villa!

Risposta dalla struttura: Thank you for your kind words! We're thrilled that you enjoyed our facilities and service. We always strive to maintain the highest standards for our pool water quality. We're also glad you liked our breakfast and hope to continue providing delicious Chinese-inspired dishes. We look forward to welcoming you back in the future!

Risposta dalla struttura: Dear DD JP,Thank you for sharing your experience at the villa in the Seminyak area. We are glad to hear that you found the three-bedroom villa suitable for your family trip and that you appreciated the well-designed layout, with each room having a bathtub and washroom. It's great to know that the pool was of sufficient size and well-maintained. We apologize for any signs of wear and tear, especially around the outlets, and we will work on addressing those issues to ensure a better experience for our guests.We appreciate your feedback on the breakfast delivery style and agree that there is room for improvement in the quality of the menu items. We will take your comments into consideration to enhance the overall dining experience.It's wonderful to hear that you found the location to be convenient, with easy access to shopping and beach clubs. We acknowledge your advice to allow extra time for travel due to traffic congestion in the area. Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back in the future.Best regardsIbenzSeminyak Icon Villa Team

Risposta dalla struttura: Dear Yen Wei,Thank you for taking the time to share your feedback on your recent stay at Seminyak Icon Villa. We appreciate your comments and are pleased to hear that you found the facilities inside the villa to be good and the price reasonable. We are constantly striving to provide a comfortable and enjoyable experience for our guests.To enhance your stay further, we are pleased to inform you that guests can freely rent our bicycles for exploring Seminyak or heading to the beach, making transportation more convenient and enjoyable.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. If there is anything else we can do to improve your stay, please do not hesitate to let us know.Warm regards,Seminyak Icon Villa

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the pool and found it very clean. Our team takes great care to maintain our facilities to the highest standards. We appreciate your feedback about the darkness in the alley at night. Our team will look into improving the lighting in that area to enhance the safety and comfort of our guests.We are pleased to hear that you found the location convenient and lively once you stepped out of the alley. Seminyak is indeed a vibrant area with much to explore.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,IbenzSeminyak Icon Villa Team