Grand Mega Resort & Spa Bali

Il personale dell'hotel è gentile e disponibile, ma la struttura fa schifo! Non ho idea del motivo per cui è classificato come 4 stelle. I miei cuscini erano sporchi, quindi ho usato il mio vestito in più per coprirne uno. Anch'io ho visto gli scarafaggi nella mia stanza! Le immagini ingannano OnLine. La mia stanza puzza di muffa, c'erano delle ragnatele nel mio comò. Il water, la vasca e il lavandino presentano macchie di sporco visibili.

My fav hotel. All my colour : 💜 purple. Staff kind, 2 went out of their way for me which I appreciate a lot. Lovely pool and amazing spa area! Had a 1 hr massage with a lovely lady, greatly needed. Tirama karsih

The hotel wasn't bad at all , I liked my stay there But you should stay more than 3 days

‼️ 🚨 Worm in the bathtub 🪱 The exterior of the accommodation was grand, and the staff was polite, making an effort to assist us throughout our stay. First red flags, they did not read my email request prior to our arrival, which was disappointing. The room they initially provided was terrible!😭 There was a scent of cigarette smoke outside our room even though they said no smoking 🚭 allowed with their rules, the water sink was left running, the TV was left on, and we even found a worm in the bathtub, which raised doubts about the cleanliness of the room. Due to our busy schedule and a taxi was waiting for us. We didn't have time to address these concerns longer at the concierge. But we asked for a room change or thorough cleaning, but upon returning, we found no improvements, and there were no towels, and needed for us to call just to have them. If only we have enough time. As we couldn't find another hotel because it was late and we had an early flight. While the concierge staff was polite, the overall experience did not justify staying there. There are other options available that, although older, are cleaner and still comfortable. Unfortunately, this unpleasant experience marred our last night before our flights, turning it into a nightmare.

nice place , staff very welcoming & breakfast it's really good me personally my 4rd time stay there

Spacious room but old and some lighting are not working inside room. Good location at the opposite of big shopping mall. Okay for 1 or 2 nights. Breakfast has cooking egg station, good for fresh order. Otherwise all food stuff are local and many flies.