Recensioni su Swiss-Belresort Pecatu

Risposta dalla struttura: Dear Guest User,I wanted to personally apologize for the issues you encountered during your recent stay with us. I understand from your feedback that there were several inconveniences, including difficulties with your booking upon arrival, receiving a room that did not match your original reservation, and issues with housekeeping.Please be informed that we take your concerns seriously and are currently reviewing the situation to ensure such issues are addressed and improved upon.I would like to arrange a time to meet with you during your stay to discuss your experience in more detail and address any remaining concerns you may have. Please let me know a time that would be convenient for you.In the meantime, if you have any further questions or require assistance, please do not hesitate to contact me directly.Thank you for bringing these matters to our attention. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.Best regards,Cut Rossi Director of Sales & Marketing Swiss-Belresort Pecatu Bali

Risposta dalla struttura: Dear Juan Jose,Thank you for taking the time to share your thoughts. I’m sorry to hear that your stay did not meet your expectations.We appreciate your comments and will use your feedback to make the necessary improvements. If you have any specific concerns or additional suggestions, please feel free to reach out.Best regards,Cut RossiDirector of Sales & Marketing

Risposta dalla struttura: Dear Mr. Trip,Warmest greetings from Swiss-Belresort Pecatu.Thank you for staying with us this May and for sharing your detailed feedback. We are truly grateful for your comments, as they help us better understand the needs and expectations of our valued guests.We regret to hear that certain aspects of your stay, particularly the location, breakfast, and linen quality, fell short of your expectations. Please accept our sincerest apologies for the inconvenience this may have caused. Your remarks have been shared with our relevant departments to guide improvements in these areas.While we are nestled in a more tranquil corner of Uluwatu, we understand that accessibility and convenience are important, and we’re working to better support guest mobility and overall comfort.We appreciate your candid insights and hope we will have the opportunity to welcome you back in the future for a more seamless and satisfying experience.With warm regards,Cut Rossi Director of Sales & Marketing

Risposta dalla struttura: Dear Kim Heang,Thank you for taking the time to share your feedback following your stay with us. We are so pleased to hear that you enjoyed our spacious rooms, clean facilities, and the breakfast we offer. It’s also wonderful to know that you had a positive experience with our staff and service.Your recommendation truly means a lot to us, and we’re grateful for your kind words. We hope to welcome you back for another great stay in the future.Warm regards,Cut Rossi Director of Sales & Marketing

Risposta dalla struttura: Dear Liam,Thank you for your fantastic 5-star review! We are so glad to hear that you enjoyed the beautiful surroundings, our friendly staff, and the clean, comfortable rooms. It means a lot to us that you had a relaxing stay and that you would recommend our hotel in the Uluwatu area.We truly appreciate your kind words, and we look forward to welcoming you back for another memorable stay in the future.Best regards,Cut Rossi Director of Sales & Marketing

Risposta dalla struttura: Dear lahhhhh,Thank you for your fantastic feedback! We’re so happy to hear that you had a great experience with us. It’s wonderful to know that you enjoyed the service, breakfast, and the comfort of your room.Your kind words truly mean a lot to us, and we’ll be sure to pass them along to our team. We look forward to welcoming you back on your next visit!Warm regards,Cut Rossi Director of Sales & Marketing

Risposta dalla struttura: Dear Ms. AnaMarcela,Thank you for your kind feedback! We’re delighted to hear that you found the room comfortable, clean, and enjoyed the service from our great staff. We also appreciate your comments about the location, and we’re glad it was convenient for you, even with a short ride to nearby restaurants and bars.We look forward to welcoming you back for another enjoyable stay in the future!Best regards,Cut Rossi Director of Sales & Marketing

Risposta dalla struttura: Dear Milan 018,Thank you for sharing your feedback with us! We’re so glad to hear that you had a good time during your stay and appreciated our professional service and polite staff. It’s also great to know that you found our location a good starting point to explore Uluwatu.We truly value your suggestion regarding the quality of breakfast, and we will certainly take it into consideration as we continuously strive to improve.We hope to welcome you again for another enjoyable stay!Best regards,Cut Rossi Director of Sales & Marketing

Risposta dalla struttura: Dear Mr. Bojan,Thank you for your wonderful review! We're thrilled to hear that you had a nice stay and appreciated the friendliness and helpfulness of our staff. We're also happy to know that you enjoyed the clean and spacious room, as well as the proximity to the golf course and the swimming pool.We understand the location can be a bit far from the beaches and main area, but we're glad to hear that having a bike made it more convenient for you to get around. We hope to welcome you back for another enjoyable stay soon!Best regards,Cut Rossi Director of Sales & Marketing

Risposta dalla struttura: Dear Red Travels,Thank you so much for your kind words and for sharing your experience with us! We are thrilled to hear that you had such a wonderful stay during your honeymoon. It was our pleasure to make your special occasion even more memorable with the room decor.We're also glad that you enjoyed the peaceful and relaxing atmosphere of the hotel, as well as the convenient location near Dreamland and Bingin Beach. Your feedback truly warms our hearts, and we are grateful for your trust in us.We look forward to welcoming you back for another memorable stay, and we can’t wait to provide you with even more exceptional experiences.Warm regards,Cut Rossi Director of Sales & Marketing

Risposta dalla struttura: Dear Mai,Thank you for your thoughtful review and for sharing your experience with us. We're thrilled to hear that you enjoyed the service and found our room to be one of the cleanest and most comfortable during your stay.We truly appreciate your high rating and your recommendation. We look forward to welcoming you back in the future!Best regards,Cut Rossi Director of Sales & Marketing

Risposta dalla struttura: Dear Tabrez Akki,Thank you for your wonderful review and for giving us a perfect score! We are thrilled to know that you had a great stay with us and enjoyed our surroundings, amenities, cleanliness, and service.Your feedback is greatly appreciated, and we hope to welcome you back for another exceptional experience in the near future.Warm regards, Cut Rossi Director of Sales & Marketing

Risposta dalla struttura: Dear Maria,Thank you so much for your fantastic review! We are absolutely delighted to hear that you had such a wonderful experience at Swiss-BelResort Pecatu, Bali. It’s great to know that you loved the spacious rooms, our serene location, and the cozy atmosphere of the lobby with its beautiful views of the surrounding greenery.We’re also thrilled to hear that you’ve already booked with us for your next trip to Uluwatu! We can’t wait to welcome you back for another memorable stay.Your kind words and high ratings mean the world to us, and we look forward to providing you with another exceptional experience in the future.Warm regards,Cut Rossi Director of Sales & Marketing

Risposta dalla struttura: Dear Guest,Thank you for sharing your wonderful feedback regarding your recent stay at Swiss-BelResort Pecatu. We are thrilled to hear that you had a perfect experience with us!Your kind words about our surroundings, amenities, cleanliness, and service mean a lot to our team. We are so glad to know that you enjoyed your stay, and we look forward to welcoming you back in the future for another great experience.If you have any further feedback or requests, please feel free to reach out. Merry Christmas and Happy New Year 2025!Best regards,Cut Rossi Director of Sales & Marketing