Recensioni su Swiss-Belresort Pecatu

Risposta dalla struttura: Dear Guest User,I wanted to personally apologize for the issues you encountered during your recent stay with us. I understand from your feedback that there were several inconveniences, including difficulties with your booking upon arrival, receiving a room that did not match your original reservation, and issues with housekeeping.Please be informed that we take your concerns seriously and are currently reviewing the situation to ensure such issues are addressed and improved upon.I would like to arrange a time to meet with you during your stay to discuss your experience in more detail and address any remaining concerns you may have. Please let me know a time that would be convenient for you.In the meantime, if you have any further questions or require assistance, please do not hesitate to contact me directly.Thank you for bringing these matters to our attention. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.Best regards,Cut Rossi Director of Sales & Marketing Swiss-Belresort Pecatu Bali

Risposta dalla struttura: Dear Juan Jose,Thank you for taking the time to share your thoughts. I’m sorry to hear that your stay did not meet your expectations.We appreciate your comments and will use your feedback to make the necessary improvements. If you have any specific concerns or additional suggestions, please feel free to reach out.Best regards,Cut RossiDirector of Sales & Marketing

Risposta dalla struttura: Dear Red Travels,Thank you so much for your kind words and for sharing your experience with us! We are thrilled to hear that you had such a wonderful stay during your honeymoon. It was our pleasure to make your special occasion even more memorable with the room decor.We're also glad that you enjoyed the peaceful and relaxing atmosphere of the hotel, as well as the convenient location near Dreamland and Bingin Beach. Your feedback truly warms our hearts, and we are grateful for your trust in us.We look forward to welcoming you back for another memorable stay, and we can’t wait to provide you with even more exceptional experiences.Warm regards,Cut Rossi Director of Sales & Marketing

Risposta dalla struttura: Dear Guest,Thank you for sharing your wonderful feedback regarding your recent stay at Swiss-BelResort Pecatu. We are thrilled to hear that you had a perfect experience with us!Your kind words about our surroundings, amenities, cleanliness, and service mean a lot to our team. We are so glad to know that you enjoyed your stay, and we look forward to welcoming you back in the future for another great experience.If you have any further feedback or requests, please feel free to reach out. Merry Christmas and Happy New Year 2025!Best regards,Cut Rossi Director of Sales & Marketing

Risposta dalla struttura: Dear Travelduo,Thank you for taking the time to share your experience with us. We apologize for the inconvenience you encountered in the restaurant on the first evening of your stay. I’m sorry to hear that the food was cold and that you had a long wait. This is not the standard we aim to uphold, and we will address this issue with our team to ensure improvements are made.We’re glad to hear that you found the rooms to be satisfactory and appreciated the friendliness of our staff. Your feedback is valuable to us as we strive to enhance our guests' experiences.If you have any further suggestions or if there’s anything specific we can do to better accommodate you in the future, please let us know.Thank you once again for your input.Best regards,Cut Rossi Director of Sales and Marketing

Risposta dalla struttura: Dear Lisliska,Thank you for your recent stay with us and for sharing your feedback. We're glad to hear that overall, everything was good.We apologize for the disappointment regarding the lack of furniture on the balcony. Your feedback is valuable to us, and we will certainly consider this for future improvements.We hope to have the opportunity to welcome you back for another enjoyable stay.Best regards,Cut Rossi Director of Sales & Marketing Swiss-Belresort Pecatu Bali

Risposta dalla struttura: Dear Diego Emilio,Thank you for your outstanding review and for rating us 5 out of 5! We’re thrilled to hear that you had an amazing hotel experience during your stay in our Deluxe King Room.Your kind words about our surroundings, amenities, cleanliness, and service mean a lot to us. We strive to provide the best for our guests, and it’s wonderful to know we succeeded.We look forward to welcoming you back for another exceptional stay!Best regards,Cut Rossi Director Of Sales & Marketing

Risposta dalla struttura: Dear Guest,Thank you so much for your kind and thoughtful review! We are delighted to hear that you enjoyed your stay with us in October 2024. It’s wonderful to know that you were pleased with the cleanliness of your room and the shower experience.Your satisfaction is our top priority, and we’re thrilled that you had no regrets in choosing our hotel. We look forward to welcoming you back for another exceptional stay!Best regards,Cut RossiDirector of Sales & Marketing

Risposta dalla struttura: Dear Craig,We are delighted to read you had such an amazing time during your stay at Swiss-Belresort Pecatu Bali. Your comments regarding our facilities and exceptional service are highly appreciated. Thank you for recognizing our staff team. We look forward to exceeding your expectations again in the not-so-distant future.Warm regards,Management of Swiss-Belresort Pecatu Bali

Risposta dalla struttura: Dear h3art,Thank you for your kind review! We're thrilled to hear that you had a pleasant stay in our Deluxe Twin Room with Balcony. We’re happy that you enjoyed our location near Uluwatu and the variety of cafes and restaurants in the area.We appreciate your positive comments about our cleanliness and service, and we’re always striving to enhance our amenities to make every guest's stay even more comfortable.If you have any suggestions for us or if there's anything we can do to make your next stay even better, please don’t hesitate to let us know.We hope to welcome you back again soon!Best regards,Cut Rossi Director of Sales & Marketing

Risposta dalla struttura: Dear Luca,Thank you for taking the time to share your feedback regarding your stay with us in October 2024. We are delighted to hear that you had a great experience at our resort and enjoyed our food, as well as the convenient location near Uluwatu's tourist spots.We truly appreciate your kind words about our cleanliness and service. Your feedback motivates us to continue providing excellent service to all our guests.We hope to welcome you back to Swiss-BelResort Pecatu, Bali, in the future!Best regards,Cut Rossi Director of Swiss-BelResort Pecatu Bali

Risposta dalla struttura: Dear Flawed Pearls,Warmest greetings from Swiss-Belresort Pecatu, Bali!Thank you very much for staying with us and for taking your valuable time to share your wonderful experience.It's always gratifying to see our guests departed our hotel highly satisfied with their stay! We happy to learn that you absolutely enjoyed the hotel location, facilities, good view, clean, comfortable and warm service during your stay.It was a great pleasure to have you here and we hope it will not be long until we have the opportunity to welcome you again in Swiss-Belresort Pecatu, Bali.Best regards,Lie YuliantiniGeneral Manager

Risposta dalla struttura: Dear Guest User,Thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that you had a great stay and enjoyed your time at our hotel.It’s wonderful to know that you found our rooms clean and our staff friendly and attentive. We take great pride in maintaining our swimming pool area and serving delicious food and drinks, so we’re glad you appreciated these aspects of your stay.We truly value your feedback and are delighted that you would consider staying with us again. We look forward to welcoming you back and ensuring your next visit is just as enjoyable.If there’s anything specific you would like to arrange for your next stay or if you have any further comments, please feel free to reach out.Thank you once again for your positive review!Best regards,Cut RossiDirector of Sales & Marketing Swiss-Belresort Pecatu Bali

Risposta dalla struttura: Dear valuable partners,Thank you for staying with us and for your feedback! We are pleased to hear that you found our hotel to be good value for money and enjoyed the variety offered at breakfast.We look forward to welcoming you back for another pleasant stay in the future.Best regards,Thank you for staying with us and for your feedback! We are pleased to hear that you found our hotel to be good value for money and enjoyed the variety offered at breakfast.We look forward to welcoming you back for another pleasant stay in the future.Best regards,Thank you for staying with us and for your feedback! We are pleased to hear that you found our hotel to be good value for money and enjoyed the variety offered at breakfast.We look forward to welcoming you back for another pleasant stay in the future.Best regards,