Ibis Bali Legian Street

The location is near a big supermarket so is ok, if you donmind walking like 10 minutes to the beach then is good enough. The service people were quite nice and respectful.

The hotel itself is falling apart. The owner really needs to put some money into fixing this place. The bathroom was so disgusting and the smell from the drain was making me ill. Even with daily cleaning and the door closed, I had to keep spraying my room. My mums water stopped working several times during our stay. The power went out a few times, the air conditioning kept changing on its own and the kettle in my room was so badly damaged, it was literally falling apart, chunks of the plastic were breaking off into the water, these types of plastic can be harmful and carcinogenic. I ended up buying a kettle as the one in my mum's room was also bad and from previous reviews this is a common issue. Some other things to consider, when I booked it said there was a restaurant, bar, and pool bar. this isn't the case. There's an old seating area on the roof which might have been a bar once upon a Time but it's been closed down and there's signs saying no alcohol in the pool area, there's no bar in this hotel unless you want fruit juice and you can get breakfast in the morning but there's no restaurant, even room service is limited as many items were not available while we stayed here. The staff and location however are the best thing about this hotel. I wish I could give it 5 stars just because of how lovely the staff are, but the hotel is old and out dated and I feel that if the owner took the time and money to update their hotel it would benefit it greatly as the staff here are just amazingly kind and wonderful people. Please consider these upgrades, your hotel has so much potential and the staff are carrying it and they are the main reason people want to come back.

Standards feel like they have fallen a bit, putting the iBis Styles nearby as a clear favorite when deciding between Accor options in the Legian region. Which is disappointing because the hotel had been a solid, no-fuss place to stay with nice people. Arrived with dirt on both the sheets and cover for the bed, am am grateful they took care of fixing that quickly. Disappointing that the roof pool was closed. But more important, the Wifi has been down for a few hours, which is very difficult in a place like Bali where so many people are doing some work remotely. In a cafe nearby and have to think about a backup plan and possibly paying for a second hotel tonight for a meeting. Asked for a refund since there has been no progress on the Wifi being fixed for hours but they were unable to accommodate that request. Will choose iBis Styles nearby for remaining nights in Bali.