Kamajaya Villas

Worst accommodation ever . We informed Kamajaya prior, of our arrival in March 2024 at 12 am . Upon arrival with our daughters at 12 am we were disgusted at the rooms and entire property . Sheets in both rooms were soiled and stained with brown and yellow stains . Bathrooms downstairs were stinking and with cob webs with hair stands . The floors had stained and had not been cleaned. The bathroom upstairs were filthy with soap scum and rust all over the bathroom and we did not even shower after our long flight. Forced to stay the night( as kamajya does not have 24 hour service we could not ask anyone to change our sheets or accommodation to another villa) we attempted to contact the management several times in the morning with no response . Front desk that opened at 9.30 am said they can’t help we have to contact property manager directly . Over the next 4 days neither *********** nor us had any response form Kamajaya to our calls or messages . We were about to return to property to speak to someone in person (instead of enjoying our holiday we were chasing Kamajaya ) for a refund, when we stumbled upon a WhatsApp chat to which they eventually responded . After all the chasing they refunded the money for nights we did not stay at Kamajaya , however refused to refund for the night we were compelled to stay there . Very very pathetic and poor service and response rate .

The staff are amazing and the manager is great, everything is excellent, we extended our stay in the villa and the experience was amazing. The pool is cleaned up every day, the place is fantastic for relaxing and some quiet time. Thanks for the service. I would love to stay over again.

It was an amazing stay at Kamajaya Villas. The swimming pool is huge and the wifi is good. There is a big enough kitchen for two people in the 1 bed room pool villa. The road where the hotel is gets a little dark there at night but never feels unsafe. The view is pool and green plants inside Villa, no outside views. Staff is helpful and helped us check-in early as well.

We stayed here for 4 nights and overall we were very satisfied with our stay. The villa is private, we had a good amount of sun so we could enjoy the pool area. We had the hotel breakfast two of the days (I got regular Nasi Goreng and my gf got American) both of which were completely fine. The pool has a good size, bigger than what I was expecting and it was a nice refresher when the sun got too hot while tanning. My only complaints is for the tub, there seems to be some kind of limiter on the hot water, so we had to use hot water for like 1/5th of the way and then wait 20-30 minutes before we could get more hot water, resulting in it taking a lot of time to actually fill the tub before we could use it.. And then the issue about the villa actually being about a 20 min drive from Ubud center away, kind of a bummer (but Grab cars was easy to get, so not the hardest getting in there).

J'ai séjourné 4 nuits à Kamajaya Villa pour la seconde fois. J'ai découvert cet établissement pour ma première fois en 2019 avant le covid et j'avais ete ravis, alors cette année je n'ai pas hésité a revenir. Malheureusement 3 ans se sont passés et beaucoup de choses ont changé. Soyons claires, Kamajaya reste un bel établissement d'une dizaines de villas seulement toutes privatisées. Le personnel est a vos soins et les villas sont très sympa. A l'inverse, pendant notre séjour de 4 nuits, nous n'avons pas pu utiliser les toilettes de notre chambre pendant 2 nuits suite à un soucis de canalisation bouchées. Ce sont des choses qui arrivent, mais c'est pas cool quand ça tombe sur vous ! Faire caca dans les toilettes de l'accueil quand on met le budget pour une villa privée c'est moyen. Au bout de la 3 ème nuit l'hotel nous a changé de chambre t nous les remercions. Malheureusement dans cette nouvelle chambre il avait dû y avoir un dégât des eaux et le parquet flottant assez décollé et nous nous prenions régulièrement les pieds dedans. Les lumieres de la piscine ne fonctionnaient pas dans les deux villas que nous avons eux. L'hotel ne proposait pas de service de massages, ou de petit dejeuner comme lors de mon premier séjour. Nous avons dû nous meme demander a l'acccueil d'avoir un petit dej le matin. Bref je suis terriblement déçu car j'avais adoré Kamajaya mais en 3 ans les choses ont bien changées et je crois que l'hotel doit sérieusement s'entretenir plus régulièrement s'il je veut pas voit sa note de voyageurs baissée et les clients déserter avec le temps.