tanadewa Resort Ubud Bali by Cross Collection

Recensioni su tanadewa Resort Ubud Bali by Cross Collection

tanadewa Resort Ubud Bali by Cross Collection

Jl. Padang Getas, Singakerta, Kecamatan Ubud, Kabupaten, Gianyar, Bali, Province of Bali, 80571, IndonesiaDettagli hotel
tanadewa Resort Ubud Bali by Cross Collection
tanadewa Resort Ubud Bali by Cross Collectiontanadewa Resort Ubud Bali by Cross Collectiontanadewa Resort Ubud Bali by Cross Collection
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

3.9/5
Buono
42 recensione
Recensioni verificate
Ubicazione3.8
Strutture e servizi3.9
Servizio3.9
Pulizia3.9
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Tutte le recensioni(42)
Recensioni positive(23)
Recensioni con foto/video(12)
Personale amichevole(11)
Soggiorno meraviglioso!(9)
Recensioni negative(3)
NSA Thoughts
Suite King
Soggiorno: nov 2024
Solo
12 recensione
2.0/5
Pubblicata: 4 gen 2025
Not the best place but good view, the hotel staff needs better training and the food was really bad.
Traduci
Risposta dalla struttura: Dear NSA, Thank you very much for your review and your rating. I am so sorry to read about your experience. Please be assured that our team will look into your concern so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, and we will strive to provide you with a superb experience. Thank you,Ika YuliariCluster General Manager
Syl@
Suite
Soggiorno: nov 2024
Famiglia
2 recensione
3.7/5
Pubblicata: 9 dic 2024
Great stay! They hotel even done up some decor for my mum birthday and give us a cake for celebration.
Traduci
Risposta dalla struttura: Dear Syl@,Warmest greeting from tanadewa Resorts Ubud Bali by Cross CollectionThank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and that the birthday decorations and cake made your mum's celebration special. It was our pleasure to be a part of such a memorable occasion, and we look forward to welcoming you back for more cherished moments in the future!Warm RegardsIka YuliariCluster General Managertanadewa Villas and Resort Bali by Cross Collection
Utente ospite
Suite
Soggiorno: ott 2024
Coppia
2 recensione
4.7/5
Fantastico
Pubblicata: 28 nov 2024
Amazing view and great staff. Good was excellent. For breakfast you can order a main course in addition to the buffet. Would have loved more variety but what was provided was excellent in taste. They provide a mix of western breakfast along with Asian. The bar was a little underwhelming but the view was great. The location of the resort is a bit away from the ubud centre but if you enjoy the calm and the quietness, it’s perfect. You can rent a bike from the front desk. pool is great and so is the view from the pool. Didn’t use the gym and spa but they looked pretty good. Would love to high the amazing staff. They went above and beyond
Traduci
Risposta dalla struttura: Dear Valued guests,Thank you so much for your detailed and thoughtful review! We're thrilled to hear that you enjoyed the amazing view, great food, and the excellent service from our staff. We’re glad the combination of Western and Asian options for breakfast met your expectations, and we truly appreciate your feedback on adding more variety—we will take that into consideration for future improvements.We understand that the location is a bit away from Ubud center, but we’re so happy that you found the peaceful and calm atmosphere of our resort to be perfect for your stay. It’s great to hear you enjoyed the pool and the views, and that you were able to make use of our bike rental service.We also appreciate your kind words about our staff. It’s wonderful to know they went above and beyond to make your stay memorable.We hope to welcome you back for another relaxing and enjoyable experience soon!Best regards,Ika YuliariCluster General Mangertanadewa Villas & Resort Bali by Cross Collection
Guestno11
Suite
Soggiorno: lug 2024
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 16 set 2024
We had a wonderful stay in tanadewa😊 Staff were very polite and kind
Traduci
Risposta dalla struttura: Dear Guestno11warmest greeting from tanadewa Resort Ubud by Cross Collection Thank you for your kind review. We are thrilled to hear that you had a wonderful stay at Tanadewa Villas & Resorts, and that our staff's politeness and kindness left a positive impression on you. Providing exceptional hospitality is our priority, and it’s heartening to know we succeeded in making your stay memorable.We look forward to welcoming you back for another delightful experience in the future.Warm RegardsIka YuliariCluster General Managertanadewa Villas and Resorts Bali by Cross Collection
kevniz
Suite
Soggiorno: nov 2023
Viaggio con amici
20 recensione
4.0/5
Molto buono
Pubblicata: 30 dic 2023
The key plus point for this hotel was the staff, they’re very helpful and hospitable. Location wise the hotel was bit secluded, they have free van to ubud city ctr with schedules. Minus point, my room was below the bar area, some night you can hear the foot steps, banging noises from the ceiling.
Traduci
Risposta dalla struttura: Dear kevniz,Thank you very much for taking the time to leave us such a review about your experience with us. We are really pleased to know you enjoyed the service provided.My sincere apology for not being able to rectify the issue about the room. We do hope to have the opportunity to welcome you back in the future, and we will strive to provide you with a superb experience. Sincerely, Ika Cluster General Manager Tanadewa Villas and Resort By Cross Collection
Pamy Aquino
Suite
Soggiorno: nov 2023
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 15 dic 2023
The hotel itself is very nice and became even nicer because of their amazing staffs! From the efficient check in, to the clean and comfortable room, and the best part is their floating breakfast, it was so delightful! As a first timer in Bali, this hotel give me a hundred percent satisfaction! Would definitely stay here again!
Traduci
Risposta dalla struttura: Dear Pamy Aquino,Thank you very much for taking the time to leave us such a review about your experience with us. We are really pleased to know you enjoyed the service provided.We do hope to have the opportunity to welcome you back in the future.Sincerely, Ika Cluster General Manager Tanadewa Villas and Resort By Cross Collection
Jzilyn
Suite
Soggiorno: set 2023
Viaggio con amici
1 recensione
3.7/5
Pubblicata: 2 nov 2023
Overall it was good. I like the ambience and facilities of the hotel. Hidden gem somewhere in between of the small town / neighborhood. Personally, feel like the design and landscape alike Capella SG. Staff here are friendly and nice, need to be patience when you speak. Overall, not bad and pleasant.
Traduci
Risposta dalla struttura: Dear Jzilyn,Greetings from Tanadewa Resort and Spa Ubud by Cross Collection !Thank you so much for affording your time sharing your moment and giving us a really wonderful review regarding your recent stay experience with us in Tanadewa Resort & Spa Ubud by Cross Collection,It is disappointing for all team knowing that we are failed in providing you a pleasant stay as deserved, please accept our apology for the inconvenience situation that your having during your stay with us. On behalf of the management please accept our apology once again, and we are looking forward to served you again in the near future with more better service quality.Together with the entire team, we are looking forward to welcoming you back to experience another memorable stay with us.Sincerely Yours,Drew SantoRoom Division Manager
Patricktravel
Suite
Soggiorno: set 2023
Coppia
15 recensione
4.0/5
Molto buono
Pubblicata: 10 ott 2023
Just normal for everything. Not super good but not bad too. Room was spacious but relatively reception was not much kind and facility was over captured in photos. Location also quite far from the Ubud center.
Traduci
Risposta dalla struttura: Dear Mr. Patrick, Greetings from Tanadewa Resort and Spa Ubud by Cross Collection ! Thank you so much for affording your time for sharing your moment and giving us a really wonderful review regarding your recent stay experience with us in Tanadewa Resort and Spa Ubud by Cross Collection, it is rewarding for the whole team to know that we succeeded in providing you a pleasant stay as deserved. Together with the entire team, we are looking forward to welcoming you back to experience another memorable stay with us, Thank you. Sincerely Yours, Drew Santo Room Division Manager
Utente ospite
Suite King
Soggiorno: feb 2025
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 18 mar 2025
Everything was excellent!!!
Traduci
Risposta dalla struttura: Dear Gust User,Warmest greeting from tanadewa Resort Ubud Bali by Cross CollectionThank you for your wonderful feedback! We’re delighted to hear that everything met your expectations. It was our pleasure to host you, and we look forward to welcoming you back for another exceptional stay!Warm RegardsIka yuliariCluster General Managertanadewa Villas and Resorts Bali by Cross Collection
Technology
Suite
Soggiorno: mar 2024
Lavoro
264 recensione
5.0/5
Eccezionale
Pubblicata: 19 apr 2024
the staff at the hotel was very friendly and accommodating. They were always willing to help and meet all of my needs. The service from the staff made me feel welcomed and valued throughout my stay.
Traduci
Risposta dalla struttura: Thank you very much for taking the time to leave us such a review about your experience with us. We are really pleased to know you enjoyed the service provided by the staff. We do hope to have the opportunity to welcome you back in the future.Sincerely, Ika Cluster General Manager Tanadewa Villas and Resort By Cross Collection
Free Zel
Suite
Soggiorno: lug 2023
Coppia
9 recensione
4.5/5
Ottimo
Pubblicata: 17 ago 2023
Good hotel, good location, good food! The service was also good ! Wish our room had a bit of the wonderful view though!
Traduci
Risposta dalla struttura: Dear Free Zel ,Greetings from Tanadewa Resort and Spa Ubud by Cross Collection !Thank you so much for affording your time for sharing your moment and giving us a really wonderful review regarding your recent stay experience with us in Tanadewa Resort and Spa Ubud by Cross Collection,it is rewarding for the whole team to know that we succeeded in providing you a pleasant stay as deserved.Together with the entire team, we are looking forward to welcoming you back to experience another memorable stay with us.Sincerely Yours,Drew SantoRoom Division Manager
Healim
Suite
Soggiorno: apr 2023
Coppia
3 recensione
4.5/5
Ottimo
Pubblicata: 1 giu 2023
Room was spacious, especially bathroom which I loved and hotel was really beautiful.. pool is small but the view is amazing The staffs were friendly and nice! Breakfast was a lil under expectation to be honest but dinner was delicious! The location is a lil far from ubud center, but if you want to stay in calm peaceful jungle for a while, this is the best place for the price! I really enjoyed the yoga class as well, and the instructor was super nice too.
Traduci
6/10
Risposta dalla struttura: Dear Mr/Ms. Healim, Greetings from Tanadewa Resort and Spa Ubud by Cross Collection !I would like to thank you for affording the time to share your positive feedback in regards to your experience stays at Tanadewa Ubud.It is rewarding and motivating for the whole team to know that we succeeded in providing you a memorable stay as deserved.Together with the entire team, we are looking forward to welcoming you back to experience another memorable stay with us.Sincerely Yours,Drew SantoRoom Division Manager
Empire
Suite
Soggiorno: dic 2023
Lavoro
178 recensione
2.2/5
Pubblicata: 8 gen 2024
I don’t like so much. Restaurant to expensive and not 5 star. It’s 2-3 star.
Traduci
Risposta dalla struttura: Dear Empire, Thank you very much for your review and your rating and I am so sorry to read about your experience. Please be assured that our team will look into your concern so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, and we will strive to provide you with a superb experience.Sincerely,IkaCluster General ManagerTanadewa Villas and Resort By Cross Collection
Utente ospite
Suite
Soggiorno: lug 2023
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 20 ago 2023
The staff here are incredibly helpful and very friendly. And the pool and spa were highlights of our trip. The location is nearby Ubud Market, and the shuttle to and from was free and very useful.
Traduci
Risposta dalla struttura: Dear Guest User , Greetings from Tanadewa Resort and Spa Ubud by Cross Collection ! Thank you so much for affording your time for sharing your moment and giving us a really wonderful review regarding your recent stay experience with us in Tanadewa Resort and Spa Ubud by Cross Collection, it is rewarding for the whole team to know that we succeeded in providing you a pleasant stay as deserved. Together with the entire team, we are looking forward to welcoming you back to experience another memorable stay with us. Sincerely Yours, Drew SantoRoom Division Manager
Yi Shiean
Villa (con vista sul cortile)
Soggiorno: nov 2022
Coppia
9 recensione
4.7/5
Fantastico
Pubblicata: 2 gen 2023
Stayed here in the Courtyard Villa with my husband over the NYE and new year! I’m especially impressed with their e-butler WhatsApp service - when I requested for room amenities, housekeeping immediately acted on it and delivered it before the e-butler have responded to me on WhatsApp! Definitely a 5-star service for me on this! Staff exuded above-and-beyond Balinese hospitality and everyone was super friendly! The first night I stayed in the Villa, it poured heavily - water flooded and seeped through the villa front door, almost getting all my shoes wet. One call to the front desk and the problem was swiftly rectified! An engineer and two staff, came over in the heavy downpour and created a little drainage to drain the water out while housekeeping came with lots of towels to mop up the flood in my room. I needn’t need to change my room and I was definitely a happy camper! The only thing I didn’t manage to do was utilize my private pool and the main resort’s infinity pool, which overlooked lush greenery, due to my sever diarrhoea situation. Will not hesitate to return again!
Traduci
6/9
Risposta dalla struttura: Dear Tan, Greetings from Tanadewa Resort and Spa Ubud by Cross Collection ! We are delighted to receive your remarkable review of your recent stay at Tanadewa Resort & Spa Ubud by Cross Collection.Thank you for recognize our 24/7 E-Butler Service on WhatsApp that created to make sure you can reach our magical team at anytime and anywhere.Guest satisfaction is our main concern and by sharing your observations with us, you have helped us stay in touch with the needs of our guests and allowed us the opportunity to look into the areas where we have not delivered the standards we try so hard to maintain.Together with the entire team, we are looking forward to welcoming you back to experience another memorable stay with us.Sincerely Yours,Vina WijayaGeneral Manager