The Royal Purnama Luxury Villas - Adults Only

Our stay was very comfortable and nothing less than fabulous, every staff member was amazing from breakfast to dinner, the selection of food was great for us. Themed dinner nights were lovely with great quality food and drinks. We enjoyed the atmosphere at the villa and the level of attention to detail. Rooms were clean and bedding very comfortable after a long day out. I cannot fault royal purnama in any way. Definitely will stay here again.

The room was spacious and had all the simple amenities a couple would need. Since it’s close to nature, you might see a frog or lizard occasionally, something to consider if you’re uncomfortable with that. For us, it wasn’t a problem (back to nature, lol). Breakfast was totally worth it, great portion, high quality, and the restaurant team was very attentive. Kudos to them! Lastly, big appreciation to the housekeeping team at The Royal Purnama. It’s not easy to keep the villa spotless, especially with strong Bali winds and the seaside location.

The best hotel i did so far in my life Service perfecr Location perfect Vibe perfect Room perfect I dont know what to say else They even decorated for our engagement anniversary

I had a wonderful stay at this hotel and was truly impressed by the excellent service from the staff - they were very friendly, attentive, polite, and always ready to assist with any request. The breakfast selection was fantastic, offering a wide variety of fresh and delicious options to start the day right. The property itself is quiet and peaceful, making it a perfect place to relax and unwind. The only drawback was the cleanliness and a slight moldy odor from the bedding (pillows and blanket), which could be improved to enhance the overall experience. Despite that, I would still highly recommend this hotel for anyone seeking a comfortable and serene stay with top-notch service and a delightful breakfast.

Review of Royal Purnama Hotel Stay (2 Nights) During my recent two-night stay at the Royal Purnama, a supposed 5-star hotel, I encountered several issues that significantly impacted my experience: 1. Unprofessional Handling of Guest Policy: At 11 PM, a staff member aggressively demanded that our guest leave or we pay an additional fee. The confrontation occurred loudly from downstairs while I was upstairs, creating an embarrassing situation. Given the hotel’s 5-star rating and my prepaid booking, this could have been addressed discreetly the next morning. The lack of tact was disappointing and made me question the caliber of their clientele management. 2. Inadequate Mini Bar Service: The mini bar was refilled only every four days, despite paying the same nightly rate. This policy feels inconsistent with the expectations of a luxury hotel and unfairly limits guest convenience. 3. Poor Service for Robe Replacement: When I requested replacement robes, staff insisted I bring the used ones downstairs myself. After I refused and asked them to keep the new robes, they reluctantly complied. This interaction felt more aligned with a lower-tier establishment. While the hotel has some redeeming qualities, these experiences reflect a 3-star level of service rather than the advertised 5-star standard. Improvements in staff professionalism, guest policies, and basic amenities are needed to justify their rating.

Everything is great, but the location is far away with everything. Hotel have shuttle bus to the Sanur beach and the art market, but only once everyday. The service of the hotel is great, but only at night, it’s the peak time in the morning, everything takes time. The F&B inside the hotel is great and also with the great view.