Trova hotel con balconi a Torba

I stayed at this hotel in October 2023 as an early birthday celebration with my girlfriend. Due to work currently, we can only see each other every three months. We working hoping for a positive, chill experience. I am also a Hilton Gold member that has stayed all across the Hilton family of hotels; but I have never been so poorly treated by the front office than at this property. I was cheated and taken advantage of by paying over 500 euros more for their sea view room category and then given a lower category that is almost 50% of the cost per night and has no view (photos below). I would like to clarify that my grievances are with the front office. Most of the property staff are friendly, highly competent, and hardworking. Two staff members who were particularly excellent were the gentleman Efe and restaurant supervisor Merve Bilir. They provided excellent service, were genuinely warm people that care about their customers, and are hard workers. They should be the managing the entire hotel Also the food at the resort is very good and on par with any of my stays at the Waldorf Astoria properties. We also enjoyed the spa, which is run by a separate company and provided a great hammam experience Negatives: -We were given the wrong room category. The room I booked was a “King premium sea view” with “panoramic” sea views. Their reservations page is very clear about the room in both photos and its description. Instead we got room 6 with a view of some trees, which was clearly a lower room category (photos below). I typically wouldn’t care if the price difference is minimal, but lower room categories at this hotel are nearly 50% less per night (240 to 270 euros per night while I paid over 500 euros per night). Over the course of the weekend, I ended up paying between 500 to 600 euros more than was necessary for a lower room When I went to the front desk to point this out and ask for a room change, the receptionists agreed with me that this was not the right room and they offered me a free dinner with alcohol included, but they were fully booked and couldn’t move us I agreed and left but didn’t feel that was fair compensation since a 130 euro dinner doesn’t make up for paying 500+ euros for the wrong room. When I came back a few hours later, I asked for a manager and the assistant manager Tarik came out to speak with me. He was completely dismissive and couldn’t care less for what I had to say. He didn’t apologize and seemed annoyed that I was speaking to him and tried to end the conversation as fast as possible. He then informed me that alcohol would not be included in the dinner after it was promised and while he was hurriedly walking away he said he would ask the head manager what else they could do. The receptionist felt bad and offered to send a bottle of wine. During the rest of our stay we never received a bottle of wine and Tarik never got back to us -Their beach club, Frankie, was closed for two full days for a wedding while we were

In realtà il cibo e la posizione tutto è bene tranne due cose. Secondo: ero con il mio cane pomeraniano 2 chili o pagato per lui 95$ per le 4 notti non permette di rimanere nemmeno all'aperto Ristorante mentre i gatti da strada ovunque nell'hotel e non vaccinati e i miei hanno il suo passaporto e hanno tutte le sue vaccinazioni e non è consentito 😡v v strano Non mi piaceva che dovessero mettere fuori i gatti. And if it’s pet allowance and I paid extra fees to make him stay room and the cats from street surrounding us 😡

I am writing to formally express my appreciation for the exceptional experience I recently enjoyed at Rixos Premium Bodrum in Turkey. My stay was marked by several noteworthy aspects: 1) The culinary offerings were truly exceptional, boasting a diverse array of delectable options available throughout the day. 2) I had the privilege of staying in one of the newly renovated rooms, which featured modern decor and offered breathtaking panoramic views of the surroundings. 3) The private beach, a veritable gem, left a lasting impression with its stunning beauty and the added convenience of bar service facilitated through QR codes. 4) The attentive and proficient staff, proficient in English, contributed significantly to the overall enjoyment of my stay. 5) While my experience was overwhelmingly positive, it is worth noting that the entertainment options, particularly the availability of live music, could benefit from improvement, as the only available entertainment occurred at 9:30 PM. In summation, I am delighted with my stay at Rixos Premium Bodrum and have every intention of returning in the future. The exceptional food, the newly renovated rooms, the captivating private beach, and the attentive staff all combined to make my stay truly memorable.

Great hotel with friendly staff, great food and super amenities. Hotel reception staff of Hatice, Aysu and Rabia went out of their way to always be helpful. The staff in the canteen area were always on hand and never made you wait for anything which was refreshing. Havanur and Mahsum were especially nice and helpful. Rasime and Hacer with the evening entertainment were always engaging and pleasant to deal with and made sure the guests were involved in evening activities. Christina in guest relations was also someone who will be missed with her great sense of humour and insight into Bodrum life

Resort che merita davvero 5 stelle. L’accoglienza è stata eccezionale una canoa perfetta Grazie all’intero staff organizzativo ma soprattutto a quello operativo, camerieri assistenti collaboratori. Servizi in camera buoni, servizi in hotel in quanto separati perché avevamo la stanza meravigliosa vista giardino. Nell’hotel tutto si risolve, ma poi cosa si deve risolvere!!! 😁😁 è andato tutto benissimo. Veloci perfetti, complimenti ad ogni individuo che lavora nel suo ruolo con il massimo impegno personale nonostante il resort fosse sempre pieno. Il sorriso lo hanno sempre, anche se distrutti dal lavoro la loro immagine che rappresenta il Resort è eccezionale. Piscina fantastica, spiaggia… da migliorare, si viene al mare per questo!! Ma il problema non è dello staff mal dal management che dovrebbe investire qualcosa in più, nonostante tutto è perfetta e si gode il fantastico mare sempre bello. Immerso nel verde delle colline a picco sul mare… cosa c’è di meglio? Tranquillità, aria pura silenzio. Per chi vuol riposare è ottimo ma è eccezionale anche per chi vuol divertirsi. In mare tutti gli sport acquatici con una animazione fantastica e discreta, per chi vuol divertiti dentro c’è tutto anche sotto questo aspetto. A solo 10 minuti di taxi da Bodrum centro con 15€ vivi e godi una città meravigliosa che ti offre tutto. Grande grazie a tutti voi che lavorate per noi per farci stare bene ragazzi dei servizi della ristorazione dell’efficacia ed efficienza COMPLIMENTI 🎉🎈🍾❤️❤️❤️❤️❤️❤️❤️

Molto carino soggiorno Il personale è stato molto utile. Erano lì per ogni passo della nostra strada Il cibo era così dolce, tutto si sentiva così in alto Abbiamo provato il bagno e gli sport acquatici, il personale era bello. Molto consigliare di venire qui per qualsiasi vacanza