Hotels con balconi a Wiesbaden

The Nassauer Hof has always been my favorite hotel in Wiesbaden. I have stayed there many times over the past 14 years; however, I have not been to Wiesbaden since the pandemic. When I got to the hotel, they had no record of me being a prior guest. They told me that their system was updated and that all older customers had been dropped off if there had been no stay in 2-3 years. When I would come in previously, I would always be greeted by name and receive an automatic room upgrade; this time, it showed as a first visit. My room was warm when I arrived. I put the air conditioning up, and I thought it cooled down. But it was still warm. I was at the property for three nights. Finally, on the third night, I couldn't take it anymore and called down to the front desk. A housekeeping staff member came in and could tell it wasn't working; she reported to Frau Lopez, who came and said to me that It was not working and that they could transfer my room.I was still trying to figure out how they could do that, as the hotel could not give me the extra third night at the front desk, and I had to book the third night on the hotel's website (not a partner website). I was very hesitant, but she and Jannis Bamberg made it seamless. Jannis brought my bags packed to the storage area so that I could take only one bag to the checkout in the morning. The room was not comparable to the one I was in, but it was cooler. There was a smell of old smoke. My real question is why a housekeeping staff member did not notice this and report it to the front desk. Instead, I noticed they turned the thermostat to max. Frau Lopez said that would never work as it can only reach a specific temperature. Perhaps, some training needs to be done. On a positive note, the spa at Nassauer Hof was as delightful as always, maintaining its high standards and providing a relaxing experience. One issue that needs attention is the bees, which seemed to be out of control during my stay. They were particularly aggressive around the outdoor areas and even found their way inside the breakfast area. I suggested placing small fans on the tables to deter them, and I hope this advice will be considered. The entire experience could have been better, and it's time to update the bed linens; they have been the same for at least 14 years.

NO bellman, so if you are not fit ,or have some back issue or other medical issue, good luck unloading and loading your travel bags to the rooms. no close by parking, it is 10 minutes walk, i did not mind after I knew where it is. the trick is to know. the staff treat you like you already know and not that friendly explain. doing you a favour.hotel is clean, A/C is good. rooms are big compared to other places in europe. location is great in center of downtown and restaurant area. only two issues is bellman and parking. we never tried breakfast so no feed back

Hotel molto bello, servizio molto cortese e colazione molto buona secondo gli standard. Un po’ deluso solo della palestra che purtroppo è un po’ limitata. Per il resto posizione ottima e molto confortevole. Il servizio di sveglia mattutina ci ha pure svegliati all’orario giusto

E'un bel hotel. Tutto funziona come dovrebbe, la posizione è centrale, e il colazione è piuttosto buono. Controlla e controlla sia veloce che al punto. Se si arriva attraverso l'hotel e si noti che è un hotel molto economico 4-starred, si dovrebbe notare che hanno una serie di ”camere economiche” che sono molto piccole e spiegano i prezzi bassi. Non sapevo perché la mia agenzia di viaggio non mi ha informato. Ciò detto, la stanza, anche se piccola, aveva tutto quello che doveva.

Non sono rimasto qui, sono arrivato per dirti che il tubo d'acqua è rotto, ho cambiato un hotel (questo ha pagato il nuovo hotel) e ho voluto guidare per 20 minuti.E'un sconto molto scontato. Puoi dire che i tedeschi sono più meccanici e non possono contattare in anticipo?...