Quite a bit of frustration staying here. When checking in, I was asked if I wanted the ground floor or the second floor. I asked: Do you have elevators? The answer was no, so I requested ground floor. It turned out the ground floor is actually below ground level so we still had to wrestle heavy luggage down a flight of stairs. Once we were in the room, the tv did not work properly… only apps on the smart tv worked, no live tv or local news. The wifi signal was so weak it did no good. My husband spent two hours with online help with absolutely no resolution. Frustrating. Also the hotel is right next to Hwy 99, very noisy.
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