Hotel in zona Granada Covered Court, Bacolod

Prenotato una camera Deluxe Queen. Molto grande e buono valore per soldi. Piscina è bello. Lasciami un po'amara bocca perché in 40 anni di viaggio questo è la prima volta che sono stato accusato di un asciugamano sporco. La ricezione era come: ”Signore, dobbiamo pagarvi perché la tovagliola è sporca”. Io: ”Non sono questi i due a sporcarsi?” La ricezione: ”Sì, ma non quella sporca”. La tovagliola era sporca (polvere dalla macchina, olio o cose simili, solo polvere), Nessuna lavatrice sarebbe stata pulita. Ero in fretta per controllare altrimenti avrei lavato nel doccia e lasciato una sorta di pulizia 🙄. Va bene, mi sono caricato 300php, ma naturalmente li ho chiesti di darmi la tovagliola. Lol.

Il posto è bello e pulito. Buona atmosfera e servizio è grande. Si consiglierà certamente agli amici, alla famiglia e anche in ambienti commerciali. Ordinati pizza e carbonara. Il personale è bello. Ci sono diverse bevande al cocktail.

La stanza era molto pulita e confortevole. Ho avuto un soggiorno sorprendente, ma sono una persona occupata e preferisco rimanere nella stanza per la maggior parte del tempo. Non ho molto tempo nel mondo per andare fuori e cercare un posto per mangiare. Suggerisco di trovare qualcuno che vi accompagni a fornire cibo ai vostri ospiti, soprattutto durante la notte o le prime mattine, ma il personale è stato bello e accogliente, ma non mi sento sincero. Tutti sembrano piacevole ma stanco, suggerisco di includervi nella vostra formazione insegnando loro almeno a sorridere, dopo tutto, siete dalla città di sorridere. Pensavo che cercassero di essere gentili solo per fare il loro lavoro. Avrebbero potuto essere più benvenuti. Grazie per l'eccellente servizio! :)

I would not recommend Avenue Suites to anybody I respect. Staff in reception, restaurant as well as housekeeping staff are very friendly, always smiling, but totally useless due to lack in management and supervision. We hung the hotel’s preprinted request to clean our room ASAP outside our room at 7AM, but when returning to the hotel at 1:30PM our request was still hanging at the door with our room not cleaned, depriving us of our afternoon rest. When complaining to the reception we were told they do not start cleaning rooms before 3PM, so what was their preprinted requested for? For our complimentary breakfast we had a choice of a tiny almost invisible one-egg-pancake or a tiny almost invisible one-egg- omelet. No in-room complimentary drinking water, slippers, refrigerator usual in most 3–4-star hotels in the Philippines; they were not even ashamed asking for 50p per person for slippers.

From the moment you walk into this expired hotel that needs major refurbished facilities badly you feel not wanted. Staff are rude and you have to really try to engage them to get anything out of them. Everything needs to be replaced I don’t know why this is ranked number 3 in Bacolod because there are better places here perhaps people rating this are living in the past. Can you imagine buying a coffee across the road and being told to pay 120 pesos when I walked in as a service charge because I didn’t buy there disgusting brewed 1970s coffee. The Balcony is littered with rats nests and dirt hasn’t been cleaned in years. The staff lack real customer service training. Management needs to wake up and read the feedback.

Amo quanto la mia stanza fosse pulita, spero che le nuove mutandine non fossero abbastanza fluffy. Ho avuto un buon sonno, tuttavia, il personale era anche piacevole. Amo i K9 denominati wattatops. Vorrei anche suggerire di aggiungere un'occhiata al vostro cereale per colazione e più opzioni alimentari per il buffet.

I stay in hotels 200+ nights a year, both for work as a healthcare professional traveling around the U.S. and for leisure in Asia, where I live. In recent memory this is the ABSOLUTE WORST hotel that I have stayed in. Saying it is HORRIBLE is not an apt description. Think worse, MUCH WORSE. Staff were rude, insolent, indifferent and were the least representative of ”hospitality” that you could imagine. My wife and I were traveling separately because I was flying back home from the U.S. and she was coming from up island. We normally stay in a much better hotel each time I get back from an overseas contract, but our usual hotel was booked out. The hotel looked ”okay” on the website. Not in real life. Despite numerous emails and texts, one that very morning, about my wife arriving ahead of me and occupying the room the front desk staff made her sit in the lobby for 2+ hours because the room was ”Not ready”. The only thing that would have made this room ready was a wrecking ball. This hotel has set a new sub-standard of excellence. If you lowered the bar any further a snake couldn't slither under it. Grime, filth, rust, the bathroom vent fan hanging out of the ceiling, the room ”safe”, a shoebox sized box, didn't work, but no worries, it had been ripped from the wall previously, so you could just carry it with you under one arm. Just getting into the room was an adventure as the entry tile was buckled so that you couldn't open the entry door completely. You couldn't open the adjacent closet door either, but that really didn't matter since this hotel does not provide hangers. Really. No hangers. The pool, viewed from our room, might have been inviting to cool off, if it hadn't been for the lovely ”Frog Pond Green” hue of the water. We asked for extra towels and an extra pillow. Those come at a cost. The next day housekeeping took the clean (extra) towels out of the room, but left the dirty ones on the floor. Then the front desk called and said that we needed to pay the ”daily rental” for the extra pillow. Otherwise they would be sending someone up to collect it. After the 2nd night we'd had enough. Really, we would have shifted sooner but I was jet lagged from 30 hours of transit from the U.S. back home and, really, could it get any worse? Well, yes. Day 2 I awoke to find a construction worker on the access balcony outside our room's window. At 0605 hours. Peering in. Silly me. We were on the 4th floor, why did I need to worry about drawing the drapes. He smiled and waved. This would be a great place to stash your hated mother-in-law, worst enemy or evil boss. The staff seem to be taking their hospitality cues from binge-watching the PURGE movie series. The ONLY redeeming factor is the SM Mall located about 0.3 km away. So, you can always look forward to shopping. Like I said, the WORST hotel experience in memory. We fled. There are a few decent hotels in Bacolod. This is NOT one of them. Stay clear and far awa

È sicuramente un hotel più vecchio e sembra aver bisogno di cure amorevole offerta. Tuttavia, era un buon prezzo e il personale era bello. L'aria condizionata funzionava. L'acqua era calda, anche se il tubo di doccia era rotto.

I decided to try this hotel again because the location was close to the port. While I found it better than my last visit it was still not on par with the best hotels in Bacolod. The good: - The hotel is clean - being attached to the SM Mall with lots of choices for food and shopping was great - Sleep quality was acceptable - water pressure in the shower was great The bad - breakfast was especially bad. No bacon, no egg station, the only juice was calamari’s- how do you provide a breakfast buffet in a tropical country with no mango or pineapple juice??? The coffee and tea is serve yourself. This simply does not compare to the breakfast buffets at the better hotels in Bacolod . The no longer provide individually bottled water in the room. Instead it’s a large bottle that at least in my room was not marked as filtered, so I went out and bought water. - overall the feel is as though they are trying to get by on the cheap. The low quality desk chair, lack of individuality bottled water, poor quality towels, etc. all lead to this feel It’s not bad, just not worth the price. There are much better options in Bacolod for less money

My fiancee and i like this hotel since its clean and the staff are very much accommodating.. Foods are great too... Plus its near in Sm, baywalk downtown church and in port going to manila all in walking distance only..one thing im sure is were going to go back in this hotel again and again... Thank you so much Acacia Hotel for the good accommodation that we experience during our stay there.. Godbless.....................