Lacson Street Barangay Bata, Bacolod, Negros Occidental, 6100, PhilippinesDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.5/5
Ottimo
39 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.4
Servizio4.5
Pulizia4.5
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Tutte le recensioni(39)
Recensioni positive(20)
Recensioni con foto/video(9)
Soggiorno meraviglioso!(9)
Piscina meravigliosa(5)
Personale amichevole(5)
Recensioni negative(1)
juby
Monolocale Deluxe (2 letti singoli)
Soggiorno: dic 2024
Famiglia
26 recensione
5.0/5
Eccezionale
Pubblicata: 31 gen 2025
love the place and the staffs are so accommodating. super convenient and the pool is nice and clean
Traduci
Risposta dalla struttura: Dear Ms. Juby,Sunny Greetings from Citadines Bacolod City!It is wonderful to receive your 5-star review for us. We are happy to know that we met your expectations from the service of the staff and loved the amenities of the property. We trust that you had a wonderful experience during your visit and we look forward to your next stay for another memorable experience. Yours Sincerely, Joie Ebalde Asst. Manager, Guest Service
Vanessa Janne
Monolocale Deluxe (2 letti singoli)
Soggiorno: nov 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 29 dic 2024
I love the food. I love the location. Everything i love it. I want to go back here
Traduci
Risposta dalla struttura: Dear Ms. Vanessa Janne,Greetings from Citadines Bacolod City!We are thrilled to see your 5-star review for us. We trust that you had a wonderful experience during your visit. We look forward to your next stay for another memorable experience.Yours Sincerely,Joie EbaldeAsst. Manager, Guest Service
Utente ospite
Monolocale Deluxe (2 letti singoli)
Soggiorno: ott 2024
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 16 gen 2025
The place is giid.. i love the pool & the resto...but breqkfast is very pricey... the cr licks automatically and only the staff has the keym. It was bothering us.. there must be a CR key inside the room...
There's mirror inside the room, only in the cr... the rest.. was all good..
Traduci
Risposta dalla struttura: Dear Guest,Warm Greetings from Citadines Bacolod City!Thank you for giving us your 5-star review. Your feedback is truly valuable and will help us improve or offerings and services. We trust that you had a wonderful experience during your visit. We look forward to your next stay for another memorable experience. Yours Sincerely, Joie Ebalde Asst. Manager, Guest Service
AndyFrancisco
Monolocale Deluxe (2 letti singoli)
Soggiorno: ago 2024
Famiglia
8 recensione
4.0/5
Molto buono
Pubblicata: 3 nov 2024
The place is not fully finished yetsince still lots of under construction. But worth to stay as food is great. The pool is also great.. Maybe can put some sort of shades near the pool so can enjoy swimming at broad daylight.
Traduci
Risposta dalla struttura: Dear AndyFrancisco,Greetings from Citadines Bacolod City!Thank you for sharing your experience on your recent stay with us.We have noted your comments and feedback. We take the delivery of exceptional guest experience very seriously and will continue to improve in the areas you have mentioned.Once again, thank you for your valuable feedback and we look forward to having you back at the property to serve you better.Sincerely,Pauline BagadiongGuest Service ManagerCitadines Bacolod City
#twinberries
Monolocale Premier
Soggiorno: ott 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 20 gen 2025
Best view best food as in kanamiton!!! Best family bonding ❤️ 💖 💕
Traduci
Risposta dalla struttura: Dear #twinberries,Warm greetings from Citadines Bacolod City!We are delighted to see your 5-star review for us. This will surely be one of our motivations to continue delivering excellent service. We trust that you had a wonderful experience during your visit and we look forward to your next stay for another memorable experience. Yours Sincerely, Joie Ebalde Asst. Manager, Guest Service
Yanapangilinan
Monolocale Premier
Soggiorno: ago 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 13 set 2024
Service and facilities were excellent! Love their breakfast buffet. We celebrated my partner's birthday here and we regret nothing. Kudos to the staff who made a surprise greetings to the celebrant.
Traduci
Risposta dalla struttura: Dear Yanapangilinan,Greetings from Citadines Bacolod City!Thank you for sharing your experience with us and for making us your home away from home. We are truly delighted to know that you had a pleasant stay with us from the breakfast buffet to the birthday set up in the apartment. Our team strives to create exceptional experiences for our valued guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional.Once again, thank you and we look forward on welcoming you again in the property!Warm regards,Pauline BagadiongGuest Service Manager
Pops1017
Monolocale Premier
Soggiorno: lug 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 9 ott 2024
It was good and we were impressed that the room has all the stuff we need. The pool is big and the staff around was very friendly. The breakfast buffet was great too. It would’ve been better if they give discount to their guest’s companions as the per head charge is more expensive than most places in Bacolod.
Traduci
Risposta dalla struttura: Dear Pops1017,Greetings from Citadines Bacolod City! Thank you for sharing your experience with us and for making us your home away from home. We are pleased to know that we have managed your expectation with the room set up and our facilities. We strive to provide the highest level of service standards to our guests through our products. Once again, thank you for your support and we look forward on welcoming you again in the property and make your next stay even better! Warm regards, Pauline Bagadiong Guest Service Manager
Utente ospite
Monolocale Premier
Soggiorno: nov 2024
Lavoro
9 recensione
2.5/5
Pubblicata: 17 gen 2025
Teething pains probably, but service and breakfast needs a lot of improvement. Just opened so hopefully better 6 months from now.
Traduci
Risposta dalla struttura: Dear Guest,Sunny greetings from Citadines Bacolod City!Thank you for giving us your time to write a review from your recent stay and rest assured that we are doing our best to improve our offerings and services. We are still hoping for an opportunity to welcome you in the property and provide a more excellent service.Yours Sincerely,Joie EbaldeAsst. Manager, Guest Service
maricar aspera
Monolocale Premier
Soggiorno: ago 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 27 ott 2024
I love the unli breakfast, gym and the huge pool , my daughter really love to stay in citadines.
Traduci
Risposta dalla struttura: Dear Maricar,Warmest Greetings from Citadines Bacolod City!Thank you for choosing us for your recent stay, and for taking the time to share your positive feedback with us. We are delighted to hear about your positive experience, especially in the facilities we have at the property.We take great pride in providing exceptional service, and it is heartening to know that our efforts have had a positive impact on your recent visit.We genuinely value your input as it helps us continually improve our service.Thank you.Yours sincerely,Pauline BagadiongGuest Service ManagerCitadines Bacolod City
Utente ospite
Appartamento Deluxe con 1 camera da letto
Soggiorno: nov 2024
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: 29 gen 2025
Loved the place so clean and complete. The amenities are nice 👌
Traduci
Risposta dalla struttura: Dear Guest,Greetings from Citadines Bacolod City!We are pleased to see your perfect 5-star review for us. It is indeed great to know that you were satisfied with the cleanliness of the amenities and the whole property. We trust that you had a wonderful experience during your visit.We look forward to your next stay for another memorable experience. Yours Sincerely, Joie Ebalde Asst. Manager, Guest Service
Toby
Monolocale Premier
Soggiorno: ago 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 12 set 2024
Room was great. People were great. Ambiance was great. Food was great.
Traduci
Risposta dalla struttura: Dear Toby,Greetings from Citadines Bacolod City!Thank you for sharing your experience with us and for making us your home away from home. While we are pleased to learn of your well-experience of our service and products, your compliments are highly appreciated as we are committed to providing the highest level of hospitality and personalized services to all our guests. Once again, thank you for your support and we look forward on welcoming you again in the property!Warm regards,Pauline BagadiongGuest Service Manager
TheSoloTravellerBCD
Monolocale Premier
Soggiorno: ago 2024
Viaggio con amici
18 recensione
5.0/5
Eccezionale
Pubblicata: 19 nov 2024
Very impressed with their service.
Traduci
Risposta dalla struttura: Dear TheSoloTravellerBCD,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Citadines Bacolod City! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you again for choosing to stay with us and we look forward to having you back soon.Yours sincerely,Pauline BagadiongGuest Service ManagerCitadines Bacolod City
Utente ospite
Monolocale Deluxe (2 letti singoli)
Soggiorno: set 2024
Famiglia
1 recensione
3.5/5
Pubblicata: 17 ott 2024
一打開被子非常明顯的毛髮,感覺特噁心,肯定是不是一客一換,真的噁心到了
Traduci
Risposta dalla struttura: Dear Guest,It was a great pleasure having you stay at Citadines Bacolod City. Thank you for sharing your feedback about your stay experience with us.I have noted your observations for improvement to the bed set up and hair strand found on the bedding in the apartment. We will certainly take them into account when we review with the respective team members. We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to our guests. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Warm regards,Pauline BagadiongGuest Service ManagerCitadines Bacolod City
Utente anonimo
Monolocale Premier
Soggiorno: lug 2024
Altro
42 recensione
4.7/5
Fantastico
Pubblicata: 26 ago 2024
바콜로드에서 보기힘든 깔끔한 호텔입니다. 오픈한지 2개월정도 된 호텔이지만 asr 그룹의 체인인만큼 직원분들의 체계도
잘 잡혀있는듯 합니다. 룸은 깔끔했으며 직원분들도 매우친절하였습니다. 조식은 바콜로드 모든호텔에서 숙박을 해본 결과
현재 상태로는 최고입니다. 아직 모든 시설이 오픈하지 않아
모든 시설을 사용할수 없는점과 바로앞이 공사중인점은 현재로서는 아쉬운점입니다.
Traduci
Risposta dalla struttura: Dear Guest,Greetings from Citadines Bacolod City!Thank you for sharing your experience with us and for making us your home away from home. We are pleased to learn that you found our property and products impeccable. We strive to provide the highest level of service standards to our guests.Once again, thank you for your support and we look forward on welcoming you again in the property and make your next stay even better! Warm regards, Pauline Bagadiong Guest Service Manager
Raptor395
Appartamento Deluxe con 1 camera da letto
Soggiorno: set 2024
Lavoro
41 recensione
3.7/5
Pubblicata: 18 nov 2024
Top Trip top top löp good
Traduci
Risposta dalla struttura: Dear Raptor395,Warmest Greetings from Citadines Bacolod City!On behalf of the entire team, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception.We recently received your kind words and compliments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable.Once again, thank you for choosing Citadines. We look forward to the opportunity of welcoming you back for another exceptional stays.Yours sincerely,Pauline BagadiongGuest Service ManagerCitadines Bacolod City