I reserved 2 river view rooms and two regular rooms for a family reunion. When I got there, inexplicably the second Riverview room was given to a *********** guest, and of course the manager blamed the employee for ”not knowing” how to block this second room. I ended up with a ”terrace view” room, which is really nothing short of a room on the roof, the room so tiny, it's not fit for a single person, there is no a/c, the room was sooo hot to sleep in, and if you open the Windows, you have to deal with insects and pretty much everyone seeing you sleep. The bathroom is stinky, my nephew's next door shower was clogged, and they refused to fix. The worse for me was being woken up by a centipede crawling on my arm -- I would then find 3 other insects. When I told the reception -- of course they said they could do nothing about it. The manager then came up and started yelling at me that I need to not speak (you can hear everything in this tiny riad -- the pictures are a lie -- they make everything appear so much bigger and nicer than the reality). Worse, the manager was drunk (his breath reeking of alcohol) and just kept repeating that I need to deal with my insect situation and that I shouldn't complain. The remainder of the staff do the best they can as far as kindness -- but really the place is a scam, the pool is very narrow, very dirty. The breakfast was o.k. The room with a view (which my dad had) was o.k. but also incredibly tiny, with no dresser, and nothing but a small bed facing the window. I have travelled all over Morocco, and this is by far the WORST EXPERIENCE I have ever had in a Riad. Stay away from this place and the drunkard who manages it. He actually gets mad if you speak in English and keeps telling you not to speak English. Very weird crazy experience.
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