Utente ospite
1 marzo 2024
**Long post but worth a read if condidering this hotel** This hotel was booked as our first and most probably last family holiday (due to mums health issues). There was 8 of us in total on the holiday this included myself, partner, 2 daughters, mum, my brother and partner, and another brother. On arrival I was extremely upset to find that my family had been booked into a room that sleeps only 3 when I had put in the original booking 2 adults and 2 children sharing, after telling the manager that I was extremely uncomfortable with my daughter not being in my room or us all squeezing in the small room the only option I was given was to pay 350 euros for a family room. I think this is absolutley terrible, this was refused as I simply couldng afford so this set us of to a bad start. The next issue was that my mum is disabled and cannot walk, she was put into the furthest room (only accessed by at least a 10 minute walk under the subway) I asked for her to be moved closer this was refused I genuinely thought she may not make it home after all the walking. We tried in vein to hire some type of mobility scooter, searched both towns and found nothing, however, the hotel was more than happy to hire a wheelchair (not fit for purpose) for 25 euros a day 🤯 that is literally 5 euros less than hiring a car. This didn't make it much easier for us as we had a steep hill to get up each night and she is quite a large woman. On many occasions I thought we was both going to be rolling down the hill, this was supposed to fulfill one of my mums final wishes, a family holiday, she told me she just felt like a burden. The rooms if big enough was ok, comfortable beds, tea and coffee making facilities, shower gel, 1 2 English channels on TV (news) was bearable. However, each day we hung the sign on our door to have our mini fridge restocked and this didn't happen once? I'm not quite sure why? To be honest I got the feeling that the staff just didn't like us 😕 which as you can imagine made us quite uncomfortable. The beach I cannot fault at all it was absolutely beautiful and literally on the hotels doorstep, managed to get sun loungers no problem each day. The sea also is stunning beautiful colours and beautiful sunsets each night. The weather also was in the 20s each day which was a very pleasant suprise. The pizza bar by the beach was great freshly made pizzas and salads was very nice and the downstairs barman seemed friendly. We also tried the mock tails and milkshakes at an extra cost (4 euros) was worth a treat. The upstairs restraunt had plenty of options and the food was enjoyed by the majority of the party. Always seemed to have something available for fussy eaters and the English pallette. To eat on the balcony with a sea view was a really treat. The nighttime entertainment was also very good always translated to English to so we could all understand some fab dance acts. On one occasion my 12 year old daughter asked for coke lights and was served with v
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