Recensioni su Swiss-Belsuites Victoria Park Auckland

Risposta dalla struttura: Kia ora,Thank you for choosing to celebrate with us and for sharing your feedback. I’m glad to hear you enjoyed the spaciousness of your room – it’s always wonderful when our guests can relax comfortably.We do aim to provide all the essentials for a great stay, and while the hotel does not supply slippers, dental kits are available on request. Please don’t hesitate to reach out to our team during your next visit – we’d be delighted to arrange additional amenities for you.We hope to welcome you and your friends back soon for another memorable stay.Warm regards,Chris BoydGeneral Manager

Risposta dalla struttura: Thank you for your review. It was a pleasure having you stay with us and we hope to see you back again soon!

Risposta dalla struttura: Dear valued guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the open kitchen concept, our laundry facilities, and found our staff to be friendly.We sincerely apologize for the inconvenience you experienced with the housekeeping service and the delayed response to your calls. We are committed to addressing these issues promptly and have shared your concerns with our housekeeping team for immediate improvement.Regarding the room amenities, we appreciate your feedback on the need for better communication about the room service schedule. We will work on enhancing our procedures to ensure a more seamless experience for our guests.Your comments about the air-conditioning and fans in the bedrooms have been noted, and we will assess the situation to provide a more comfortable environment for your future stays.We value your patronage and look forward to the opportunity to serve you better in the future.

Risposta dalla struttura: Dear Guest,Thank you for taking the time to provide feedback to us. We are glad that you enjoyed your stay with us. Thank you for appreciating the staff members. Hope to see you back again with us.Regards,Abby

Risposta dalla struttura: Thank you for your review! We are delighted to hear you had an enjoyable stay. We hope to see you back again soon!

Risposta dalla struttura: Dear Kitjai, Thank you for taking the time to leave us your review. We are glad that you enjoyed your stay with us. Thank you for appreciating the hotel. Hope to see to soon back again with us.

Risposta dalla struttura: Kia ora Lau,Thank you for staying at our Swiss-Belsuites Victoria Park and we love to hear that you enjoyed your stay with us. We are indeed in a great location - walking distance to all Auckland has to offer. All our spacious suites have apartment styles features with fully equipped kitchen, washing machine/ dryer, balcony and great views over park, city, harbour and/ or Sky Tower. We are looking forward to welcoming you back soon and thank you again for your feedback.Kind regards,Matthias Schulz – General Manager

Risposta dalla struttura: Thank you for your wonderful review! We hope to see you back again soon!

Risposta dalla struttura: Thank you for the perfect score! It was a pleasure having you stay with us and we hope to see you back again soon!

Risposta dalla struttura: Thank you for your wonderful review. We appreciate you sharing your feedback and have past this on to our department heads. It was a pleasure having you stay with us and we look forward to seeing you again soon!

Risposta dalla struttura: Thank you Redapplenina for this fantastic review. It was a pleasure having you stay with us and are delighted to hear you had such an enjoyable stay. We hope to see you back again in the near furture!regards,general Manager

Risposta dalla struttura: Kia ora,Thank you for sharing your feedback. I’m truly sorry to hear that your stay was disrupted by noise and that you found the room uncomfortable. Being in a central location does mean some city noise can be expected, but we understand how important a good night's sleep is. We do have rooms in quieter areas of the hotel, and if you choose to stay with us again, we’d be happy to allocate one to better suit your needs.Regarding ventilation, I appreciate your comments and will share them with our team to explore ways we can improve the in-room comfort for our guests. It is important to note that all rooms have balcony's to assist with ventilation. Your feedback is invaluable, and I do hope we have the opportunity to provide you with a more restful experience in the future.Ngā mihi nui,Chris BoydGeneral ManagerSwiss-Belsuites Victoria Park

Risposta dalla struttura: Thank you Xin for taking the time to pass on your feedback.We are delighted to hear you had an enjoyable experience and we look forward to seeing you back again soon!regards,General Manager

Risposta dalla struttura: Thank you for your review. We are sorry to hear your stay did not meet your expectations. We take cleanliness very seriously and all stains on carpet or furniture are permanent even after commercial cleaning completed. It was a pleasure having you stay with us and we hope to see you back again soon!