Hilton Garden Inn Auburn/Opelika

It was a clean secure quality property, what you expect from Hilton Garden. All good, no bod.

Hotel appears older and in need of renovations. The lobby and area by the elevators had an odor. The room's toilet was backed up and even after maintenance came, the toilet never flushed to go down. Room was ok, but had an older appearance about it. Would not recommend or stay again.

Stay in room #209, No Hot water-warm at best. The water drained extremely slow in the shower..

Very convenient for our visit. Friendly staff . We are planning to stay there again when we are in Auburn.

Air conditioner did not work and room was hot and humid. A rain storm came through Auburn and rain started pouring in through the window. Front desk staff said that they couldn’t do anything to help.

I booked two rooms through the ********** website. It has a space to put in special requests, which I did. I requested two cribs and adjoining rooms. Since I booked through ********** and not the Hilton Honors site, the details were not received by the hotel. It may have been slightly less expensive to book through ********** but it created a lot of unnecessary misunderstanding (special requests, traveling with a pet etc.) at check in.

Outside a 4:00 am fire alarm -apparently a faulty sensor- everything was great. Very friendly staff, easy, free parking, clean outdoor pool. All in all a good hotel.

Hotel was very clean, staff was friendly and helpful. Pool was closed - this was very disappointing since this was a main reason we chose this hotel. Hotel was charging $8 for a breakfast that used to be complimentary

I’ve stayed at this property several times over the last few years. It appears some money needs to be spent on the upkeep. The inside is showing signs of disrepair. Some of the issues I saw in December 2022 are still there.