Hotel Days Inn a Auburn

Travel bag had put together a holiday for us over 10 days this hell hole was one of the hotels they put us in first we approached the front desk the windows into the main building has bad condensation and manky net curtains. The guy charged as a 100 dollars deposit in case room damage occurred. He then hands us the key and we head to the room there were cigarette butts all over and shady looking characters in the car park loitering around . The place looked like a run down place from one of them American movies where ilegal activity’s take place. When we came into the room it was dark the smell! there was a massive gap under the door between outside. The window had a crack in it the walls were yellow and dirty there were stains all over the carpet it was also covered in stains, the furniture was damaged and worn. The bed was dirty, stained the headboard had marks on it. The bathroom had dirt and mold in the corners taps had rust it was shocking I won’t mention the state of the bog! The smell of the room was awful I’m not asking for 5 star but this was a dump. Travel bag had no right putting us in a place like this with two young children. And I’m suspicious of the reviews because they are quite positive. Maybe some fake reviews have been put up because this place was dirty and run down. The fact they had the nerve to charge 100 dollars deposit for room damage is unbelievable the place needs bulldozing down. I videoed the whole room which shows how dirty it was. We felt itchy after leaving the place. We are waiting for our money back from travel bag we left immediately and had to spend the night in a car!