Small Luxury Hotels of the World - the Veil
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Small Luxury Hotels of the World - the Veil
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Комплекс The Veil, Qadyrghali Zhalayyri St 4, 010000 Astana, Kazakistan
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Situated in Astana, 3 km from Bayterek Monument, The Veil Hotel features accommodation with a restaurant, free private parking, a bar and a spa and wellness centre. This 5-star hotel offers room service and an ATM. The accommodation offers a 24-hour front desk, airport transfers, a kids' club and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The Veil Hotel provides some rooms with city views, and each room is fitted with a kettle. At the accommodation rooms are fitted with bed linen and towels. An à la carte breakfast is available each morning at The Veil Hotel. The hotel offers a range of wellness facilities including a hot tub and a hammam. Expo 2017 Astana is 7.2 km from The Veil Hotel, while Ak Orda Presidential Palace is 2.3 km from the property. The nearest airport is Nursultan Nazarbayev International Airport, 16 km from the accommodation.Mostra di più
Paragoniamo i prezzi
4.5/5Pulizia: 4.5
Tutte le 12 recensioni
Servizi
SaunaSpaSala massaggiParcheggio privatoGratisServizio di trasporto dall'aeroportoServizio navetta per l'aeroportoPubRistoranteCaffetteriaArea giochi per bambini
Tutti i servizi
Dintorni
Aeroporto: Nursultan Nazarbayev International Airport
(14,8 km)
Treno: Astana Railway Station
(7,4 km)
Punto di riferimento: Zhetisu Park
(740m)
Cartina
Camere
Recensioni degli ospiti
Regolamento
Strutture e servizi
4
Suite Boutique (con vista sul fiume)
1 Letto a 2 piazze
Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Spazzolino
Servizi igienici privati
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6
Suite Junior
1 Letto a 2 piazze
Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Spazzolino
Servizi igienici privati
Controlla la disponibilità
3
Suite con una camera da letto
Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Spazzolino
Servizi igienici privati
Balsamo per capelli
Controlla la disponibilità
4
Suite presidenziale
Wi-Fi gratuito
Non fumatori
Aria condizionata
Spazzolino
Servizi igienici privati
Balsamo per capelli
Controlla la disponibilità
5
Camera Standard
1 Letto a 2 piazze
Con finestra
Wi-Fi gratuito
Non fumatori
Wi-Fi in camera
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Nascondi i tipi di camere
Recensioni degli ospiti(12)
4,5/5
Recensioni verificate- Pulizia4,5
- Strutture e servizi4,5
- Ubicazione4,5
- Servizio4,5
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Utente ospite
15 dicembre 2023
While The Veil is a beautifully designed hotel, it's also a glaring example of "form over function." First of all, I would not recommend staying at this hotel in the winter. None of the windows are double-paned, and all of the common areas, including the restaurants, are freezing cold. I even felt bad for staff. To make matters worse, the heater didn't work in our room. And, while they did eventually move us to a warmer room, it took them 2+ days to do so, and only after they continued to assure us the heater worked fine. It didn't, as the room they finally moved us to was significantly warmer. Not only did they not apologize for this hassle, or help us switch rooms, but on multiple occasions staff members entered our room without knocking first! Good restaurants, good location, but the staff needs some serious training. And again, while the hotel might be comfortable in the summer months, it certainly wasn't a place I'd recommend in December.
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Utente ospite
8 giugno 2023
i do not know how to rate this hotel. rooms are great and breakfast is of good quality. staff is gentle event if only few can speak English. the main mistery for me is absolutely insaine price i spent 4 nights there with breakfast for 1800 euros !! dinner at hotel restaurant is extreemly pricy may be it is special tarif for the national fairs because others were event more expensive. all in all the hotel is good in all aspects without being great in any of them while prices are just outragious.
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Utente ospite
30 maggio 2023
Amazing hotel, very friendly staff. Felt like i visited a modern art museum. Breakfast was nice good choice of everything. Good location. One of the best hotels I have ever stayed in my live :) Thank you I will be back for sure!
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Utente ospite
2 novembre 2023
The Receiption confirmed that the spa is open from 9.00 am until 9.00 pm, however, the spa people refused to turn on the jacuzzi at 8.30 pm. Their justification - because they work until 8.45 pm and don’t want to be bothered by customers. In this case, the official hours should be changed 9.00 am to 8.30 pm. After a long day, flights and hard work, I was planning to spend few hours at jacuzzi and faced such unpleasant experience. Will not be back, definitely.
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Utente ospite
8 settembre 2023
Quarky design, very attentive staff, hearty breakfasts. The room is large made with good quality materials. BUT, I have a very small window just under the wall. Effectively staring at a concrete wall. Judging from outside some rooms have huge windows others don’t have windows. The sink is in the room and not in the bathroom, which is also not great unless you are staying on your own. The wifi doesn’t work. There is no gym. Surely, one can find a room to squeeze some gym equipment. Overall, the hotel is not bad but it certainly is not worth the money they charge you.
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Utente ospite
1 luglio 2023
The Veil is a gem in Astana. The staff go above and beyond; they helped us greatly out when we had a personal issue. The rooms are beautiful and comfortable. And, the range of breakfast options keep it interesting.
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Utente ospite
27 giugno 2023
The hotel is fabulous! The rooms are generous in design, and well designed. The beds are super comfortable. The car service app is so inexpensive the few extra minutes to go over the bridge costs only 1 USD. The breakfast is generous although, it could use fruit. The hotel restaurants while pricey are extremely delicious. The spa is fabulous and the massage is divine. The staff is super friendly and we had no issues communicating in English even when we needed medical assistance. I highly recommend the hotel.
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Utente ospite
9 settembre 2022
I had bad stay at this hotel and im upset first expensive and stuff not helpful They make me paid for half night but they give me until 7 pm and not give more hours for cheakout also bathroom suffered with it also no has privacy if you have another perosn with you
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Utente ospite
22 luglio 2022
The Veil is an excellent uber modern hotel in sympathy with Nur Sultan’s exuberant embrace of modern architecture. The location is excellent with superb daytime and nocturnal views of the Nur Sultan skyline. A very, very, special thanks to Aiman in reception who showed immense patience in booking six train journeys online as I was unable to do this from the UK. She went to an enormous amount of trouble for a very long time, always with a smile on her face. Many thanks Aiman for your time and patience and for saving my holiday!
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Regolamenti della struttura
Orari di check-in e check-out
Check-in: dopo le 14:00.
Orario del check-out: prima delle 12:00
Orari della reception: 24 ore su 24, 7 giorni su 7
Regolamento per i bambini
In questo hotel possono soggiornare bambini di qualsiasi età.
Culle e letti supplementari
Non è possibile aggiungere né culle né letti extra in nessun tipo di camera.
Colazione
StileCibo in scatola/confezionato
| Età | Costo |
|---|---|
Adulto | Contatta l'hotel |
Eventuali costi aggiuntivi per la colazione non sono inclusi nell'importo totale e devono essere pagati direttamente presso la struttura.
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Offerta protezione salute
Piuttosto pulito
- 4,5/5
Misure di sicurezza
- Disponibilità di termometri
Pulizia e disinfezione
- Servizi di pulizia forniti da un'azienda professionale
- Le camere vengono disinfettate tra un soggiorno e l'altro.
Descrizione della struttura
- Aperto nel 2020
- Rinnovato nel 2020
- Numero delle camere: 47
Situated in Astana, 3 km from Bayterek Monument, The Veil Hotel features accommodation with a restaurant, free private parking, a bar and a spa and wellness centre. This 5-star hotel offers room service and an ATM. The accommodation offers a 24-hour front desk, airport transfers, a kids' club and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The Veil Hotel provides some rooms with city views, and each room is fitted with a kettle. At the accommodation rooms are fitted with bed linen and towels. An à la carte breakfast is available each morning at The Veil Hotel. The hotel offers a range of wellness facilities including a hot tub and a hammam. Expo 2017 Astana is 7.2 km from The Veil Hotel, while Ak Orda Presidential Palace is 2.3 km from the property. The nearest airport is Nursultan Nazarbayev International Airport, 16 km from the accommodation.
Strutture e servizi
Servizi molto richiesti da chi viaggia per lavoro
Sauna
Spa
Sala massaggi
Parcheggio privatoGratis
Servizio di trasporto dall'aeroportoCosto aggiuntivo
Servizio navetta per l'aeroporto
Pub
Ristorante
Caffetteria
Area giochi per bambini
Club per bambini
Reception con servizio 24 ore su 24
Wi-Fi nelle aree comuni
Spa
Pub
Ristorante
Ristorante
Ristorante
Nessun'altra informazione disponibile
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