Hotel in zona Mundo Alpaca, Arequipa

L'hotel è completamente nuovo, sembra elegante e è ben situato. Il servizio è stato molto amichevole e utile; abbiamo avuto un tour che è iniziato alle 3:00 del mattino e il personale della ricezione ha offerto una accatadine attive take-away colazione. E poi erano anche alle tre per noi alla reception, ma purtroppo non avevamo acqua calda al lavabo, e l'acqua non era corretta.

Molto bella, accogliente e spaziosa camera, ben funzionante bagno con doccia calda. Servizio professionale, specialmente il manager Lucia che è andato oltre le aspettative per la nostra famiglia. Molto buono e riempiente colazione. Molto bel giardino per la pendenza e cucina disponibile per gli ospiti. È molto alto con musica e feste tutta la sera (per tutta la nostra permanenza di 4 notti). Tuttavia, ci è stato consigliato di prendere un po' di diversa stanza per accoglierci oltre il rumore, così in generale grande esperienza per il prezzo.

Per tutti viaggiatori che visitano Arequipa, trovati in questo albergo il posto ideale, si trova nel centro storico di Arequipa, di fronte al Monastero di Santa Catalina e due isolati di piazza maggiore( Plaza de Armas). Il personale é gentile e professionale, le camere sono molto confortevoli col wifi e il televisore, arredate in maniera magnifica. C'è il buffet colazione inclusa a carico del Signore Jaime, persona squisita e gentile che vi servirà in maniera ottimale. Riassumendo Io e mia Moglie ci siamo trovati molto bene e nella prossima volta sicuramente repetirenmo la sperienza. Buon viaggio 😉👍👍👍👍

Excellent, excellent, excellent!!! I stayed at Tierra Viva Plaza Arequipa during my holidays in one of the most beautiful cities in Peru 🇵🇪: Arequipa . The location is great, safe and near the best touristic places, shops and restaurants to be visited. All the staff at Tierra Viva Plaza Arequipa hotel is 1000% helpful, polite, friendly and ready to run the second mile. Thank you for such an amazing customer service to all of them!!!😀 Wonderful a**osphere !! Nice music !!! Clean and fresh rooms !!! Delicious breakfast !!! Brilliant staff !!! Punctual transference from Cruz del Sur/ Airport to the hotel and viceversa !!! Superb customer service !!! Of course, I can recommend this ‘brilliant’ hotel to ever who would like to visit, enjoy and have the most amazing experience and holidays in Arequipa😊. Thank you !!!

Family of four (50, 49, 16 and 14 YO) stayed 12/29/23 - 1/4/24 The location is perfect! Directly on Plaza de Armas, adjacent to the cathedral, the hotel has a view of the plaza from the fifth-floor balcony and the second-floor restaurant. We had one room on the fifth floor and one on the third. The rooms were nice, comfortable, and very clean. We looked at the Casa Andina Premium - the building certainly looked nicer but the location is not nearly as good. The location was too good to pass up. Food at the hotel's restaurant (LaPlaza) was great. Excellent breakfast which was included with the stay, and we ate dinner there twice. So nice eating outside on the patio with a view of the Plaza. I would have given it five stars except for two negative experiences: One - we arranged a shuttle from the airport with the hotel (Ashley Guzman contact), in advance that never showed up. I confirmed with the hotel the day before our travel. It turned out to be relatively easy to order an Uber while at the airport, but by that time we had already waited 45min. When traveling on family trips to new cities I like to order a shuttle ahead of time. I don't feel like waiting and/or negotiating with taxi services with a big family after a long flight, and Uber tends to be spotty in smaller foreign cities. I tried calling and emailing the hotel while waiting for the ride but couldn't get through and they didn't respond to emails. For some reason Uber drivers in Arequipa cancel trips often, i had three cancel at the airport before one finally accepted. Two - I made dinner reservations through the hotel at Alma (Casa Andina Premium restaurant) for New Years Eve two weeks in advance. I confirmed multiple times (Paolo Rodriguez contact), including the day we checked in, 12/29, as I was concerned about not having reservations for New Year's eve. When the time came we got dressed up, walked over to Casa Andina Premium and of course, they had no record of our reservation and couldn't accommodate us. It was quite frustrating since it was New Year's and we had no backup plan. However, putting the experiences into the context of our broader experience in Arequipa it is not surprising. Arequipa is not as tourist-friendly as Lima, which is what attracted us to it in the first place, and reservations just don't seem to be common in the city.

Loved this hotel so much I ended up doubling the length of my visit. Location could not be any better, just a few minutes walk from the main square, the street feels quiet and safe with good local amenities. The hotel is modern, clean, tastefully decorated, even comes equipped with a music room where you can play instruments and listen to records, which I loved. All the staff are friendly and beyond helpful. The breakfasts were to die for, so delicious, and the attention to detail (like the cookies left in the room before bed) and the way the beds are made make the stay all the more special. I couldn’t have wished for a better stay whilst in Arequipa, if you’re considering staying here look no further, I’ll definitely be coming back. Thank you for everything, special mention to the hospitality of Christopher and Gabriela, hope to see you again soon.