Boutique Suites

To start with, we had trouble finding the hotel. The signage is poor and can't be seen from the street. Parking is a couple of blocks away. We had difficulty navigating the location and parking, and ended up carrying our bags two blocks uphill to the hotel. We had a huge room. The room itself was very nice, and we appreciated the blackout shades plus outside window covers, making for a very dark room at night. But our bed was extremely uncomfortable, too low to the ground and difficult to get in and out of, with a very uncomfortable mattress. In addition to that, the cooling system does not function well enough for the heavy duvet that's on the bed. The bathroom is poorly laid out - there's no place to put anything close to the sink. Breakfast was nothing special, and I wouldn't recommend getting it at the hotel. I'm not sure why this hotel has a low walking score of 73 on TripAdvisor. It’s very well located for walks into town - a five minute walk (uphill) to the center of the old part of town.

Gareth and Paul were the most accommodating, generous hosts. The staff went above and beyond our expectations. This property is absolutely delightful and perfectly located for walking through the old town. We wish we had more time here - Superb!

It’s a new hotel, only two months old when we checked in. The location is fabulous, with good restaurants nearby and private free parking is only 3 mins walk away (~0.15 miles / ~800 feet / ~242 meters). Great personal service happened even before we checked in! Lucie, the hotel staff contacted us before check in to find out our pillow preferences, and sent us restaurant recommendations in Arcos. Check in process was easy and smooth with Francisco’s help. The hotel is located on a pedestrian only small slope, Francisco came down and helped us carry our luggage from our car to the room. We even have the options of selecting amenities between Molton Brown, Esteban Paris and Elemis! Water and chilled Cava was offered as welcome drink during check in! As for the room, we stayed in San Pedro. This hotel has four unique rooms, and the room that we stayed in is beautiful, spacious, and comes with two air conditioners! There is a rooftop terrace accessible to all guests with a very nice view, lounge chairs, and a mini-bar! The hotel owners reached out via WhatsApp’s to welcome us, which is a very nice personal touch! Overall, we had a very nice stay at this hotel. The warm hospitality shown from the owners and the staff was amazing! We will definitely stay here again if we come back to Arcos!